Top 6561 Client services Jobs in Independence, Oh

Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Client Services Associate
FNA Wealth Management —Twinsburg, OH
- Full-time
- 5 years
- Office
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Staffing Coordinator/Recruiter
Snider-Blake Personnel —Independence, OH
- $40,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Managed Services Engineer
Talix —Brecksville, OH
- Full-time
- Background check
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Wealth Management Trainee (OH)
Bankers Life —Westlake, OH
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply
Client Services Associate
RH —Cleveland, OH
- $28 - $32 an hour
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Client Service Professional - 401K
Charles Schwab —Richfield, OH
- $25.43 an hour
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Office Administrator
Extera Building Solutions —Walton Hills, OH
- $18 - $25 an hour
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Mid-level
3d
Accounts Receivable Specialist
CFS —Cleveland, OH
- $26 - $33 an hour
- Monday to Friday
- Research
- Office
- High school diploma or GED
12d
Service Advisor - Pinecrest
Aritzia —Cleveland, OH
- $20 - $30 an hour
- Part-time
- Mid-level
12d
Customer Service Representative
Total Appliance —Broadview Heights, OH
- $17 - $22 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
9d
Client Services Training Specialist
Arhaus LLC —Boston Heights, OH
- Mid-level
- Mentoring
- Organizational skills
Quick Apply
11d
Inventory Associate - Pinecrest
Aritzia —Cleveland, OH
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
12d
Proofreader (#219)
Cleveland Menu Printing —Cleveland, OH
- $20 - $30 an hour
- Monday to Friday
- Writing skills
- English
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Coordinator
AllianceBernstein —Cleveland, OH
- $60,000 - $65,000 a year
- Overtime
- Microsoft Excel
- Writing skills
- Office
- Wellness program
- Paid holidays
KPB Client Service Associate
KeyBank National Association —Brooklyn, OH
- $25.00 - $38.46 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
2d
Community Health Worker
Womankind, Inc. —Garfield Heights, OH
- $20 an hour
- Part-time
- Background check
- Office
- Criminal background check
Quick Apply
Client Success Representative (Remote)
Demand.com —Cleveland, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Client Relations Specialist
Tremco CPG Inc. —Beachwood, OH
- $56,000 - $66,000 a year
- Full-time
- High school diploma or GED
- Product management
- 1 year
- Paid holidays
- Health insurance
Executive Assistant
Michael Arko - Realtor Keller Williams Greater Metropolitan —Beachwood, OH
- $50,000 - $100,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
Quick Apply
10d

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Call Center Representative

Fleet Response -
Hudson, OH

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Windows
Math

Full Job Description

Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion

Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work.

Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response.

Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients.

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Job Summary

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments.

Essential Duties and Responsibilities: Including the following, other duties may be assigned.

Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary.
Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation.
Back up operator calls.
Obtains all required information from caller and accurately inputs information into computer system.
Locates nearest rental agency or body shop and provides client/driver with all necessary information.
Deal with any outside vendor problems/questions as necessary.
Contacts tow/glass to arrange for tows or glass repair and warm transfers callers.
Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters.
Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance.
Backs up all fax/email claims submitted
Communicates with all contacts in a highly professional and courteous manner at all times.
Assist other departments as necessary with projects

Evening Essential Duties and Responsibilities:

Send loss notices on non-drivable vehicles.
Handle notifications on serious injuries/fatalities as needed based on client parameters.
Send assignments to body shops for non-drivable vehicles when necessary.
If In-house Enterprise Representatives are not available or it’s after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations.
Ensure proper transferring of phone lines
Making sure office is closed down properly prior to locking up

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Schedule

Throughout the training period, your schedule may vary contingent upon your trainer’s shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required.

About Fleet Response

Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today’s risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Quick Apply

Refine Your Search

client services jobs in independence, oh

Call Center Representative

Client Services Associate

Staffing Coordinator/Recruiter

Managed Services Engineer

Wealth Management Trainee (OH)

Client Services Associate

Client Service Professional - 401K

Office Administrator

Accounts Receivable Specialist

Service Advisor - Pinecrest

Customer Service Representative

Client Services Training Specialist

Inventory Associate - Pinecrest

Proofreader (#219)

Coordinator

KPB Client Service Associate

Community Health Worker

Client Success Representative (Remote)

Client Relations Specialist

Executive Assistant

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