Top 34 front desk supervisor Jobs in independence, oh

Front Desk Supervisor
JenCare Senior Medical Center —Maple Heights, OH
- From $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid jury duty
- Health savings account
Quick Apply
2d
Front Desk Agent
Embassy Suites Cleveland Rockside —Independence, OH
- $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Supervisor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- English
- Mid-level
- Hotel
Quick Apply
Front Desk Office Assistant (Part Time)
City of Cleveland Heights —Cleveland Heights, OH
- $16.34 an hour
- Part-time
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Night Auditor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Supervisor
Residence Inn Cleveland Independence —Independence, OH
- $17 - $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
- Disability insurance
- Health insurance
7h
Front Office Supervisor
Cleveland's Fidelity Hotel —Cleveland, OH
- $21 an hour
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
10d
Membership Customer Service
Mandel Jewish Community Center of Cleveland —Beachwood, OH
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
8d
Visitor Services Coordinator
Case Western Reserve University —Cleveland, OH
- From $19.32 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Travel reimbursement
- Health insurance
Front Desk Supervisor - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Supervisor, Guest Services
Savour Hospitality —Cleveland, OH
- $20 - $22 an hour
- Weekends as needed
- Background check
- Management
- Mid-level
Quick Apply
Supervisor - Hotel Front Desk - OPEN AVAILABILITY
Courtyard and TownePlace Suites by Marriott —Westlake, OH
- $20 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
3d
Patient Access/Central Scheduling (Full-Time)
Crystal Clinic Orthopaedic Center —Akron, OH
- $17 - $23 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Patient Service Representative
Akron Children's Hospital —Medina, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Clinic Manager
Equitas Health, Inc. —Akron, OH
- $58,700 - $73,300 a year
- Weekends as needed
- Nursing
- HIPAA
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Night Auditor
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Associate
Browns Fit —Cleveland, OH
- $12 an hour
- Part-time
- Entry level
- Employee discount
Quick Apply
Administrative Assistant (Part-Time)
CBIZ —Mayfield Village, OH
- Part-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Receptionist
Eliza Jennings Senior Care Network —Chagrin Falls, OH
- $15 an hour
- Part-time
- Current TB test
- Computer literacy
- Adults
Quick Apply
Guest Service Supervisor
Double Star Hospitality Westlake Ll —Westlake, OH
- $15 - $19 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply

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Front Desk Supervisor

JenCare Senior Medical Center -
Maple Heights, OH

Quick Apply

Job Details

Full-time
From $30 an hour
2 days ago

Benefits

Paid jury duty
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Management
Managing teams in a customer support role
Team leadership
Coaching
Performance management strategy
English
Performance management
High school diploma or GED
Team development
Customer engagement
Leading team collaboration initiatives
Leadership
Team building

Full Job Description

Front Desk Supervisor

Lead the Patient Experience. Support a High-Performing Team. Make Every Visit Exceptional.

We're looking for a passionate, service-oriented Front Desk Supervisor to lead our front office operations and help create an outstanding experience for every patient who walks through our doors.

As the first impression of our center, you'll play a critical leadership role in ensuring patients and families feel welcomed, valued, and supported throughout their healthcare journey. You'll oversee daily front desk operations, coach and support Care Facilitators, and serve as a key resource for both patients and team members.

If you're an organized, customer-focused professional who enjoys leading others, solving problems, and delivering exceptional service, we'd love to meet you.

What You'll Do

Lead Front Desk Operations

Supervise and support Care Facilitators to ensure a seamless, patient-centered check-in and check-out experience.
Train, coach, and guide team members to maintain exceptional customer service and operational standards.
Serve as the primary escalation point for patient questions, concerns, and service recovery opportunities.
Monitor front desk workflows and identify opportunities to improve efficiency and patient satisfaction.

Create a VIP Patient Experience

Welcome patients and families with professionalism, warmth, and compassion.
Ensure the center is clean, organized, and ready to provide a positive patient experience each day.
Assist patients with forms, scheduling, and general navigation of services.
Support new patient orientations, tours, and welcome activities.

Coordinate Scheduling and Patient Flow

Manage provider schedules to maximize patient access and operational efficiency.
Monitor appointment availability and help close scheduling gaps.
Support HEDIS and quality initiatives by helping ensure patients receive needed appointments and follow-up care.
Review notifications and reports to ensure timely patient outreach and care coordination.

Support Administrative and Operational Excellence

Ensure medical records, release forms, and patient documentation are processed accurately and efficiently.
Review incoming communications and ensure appropriate follow-up by the care team.
Collect and reconcile co-payments and support daily financial processes.
Monitor office supplies and coordinate inventory replenishment.
Troubleshoot basic technology and office equipment issues as needed.

Team Support and Collaboration

Provide coverage for front desk team members when needed.
Collaborate closely with providers, clinical staff, and operational leaders to ensure exceptional service delivery.
Assist with patient education programs, exercise classes, and center events as needed.

What We're Looking ForRequired Qualifications

High school diploma or GED equivalent.
Minimum of 3 years of experience in a medical office, healthcare clinic, or similar healthcare environment.
Demonstrated ability to lead, coach, and support team members.
Strong customer service and patient engagement skills.
Excellent communication, organizational, and problem-solving abilities.

Preferred Qualifications

Some college coursework.
Experience working with electronic medical record (EMR) systems.
Knowledge of medical insurance verification and healthcare scheduling processes.
BLS for Healthcare Providers certification.

Skills for Success

Exceptional customer service mindset with a passion for helping others.
Strong leadership and team-building abilities.
Excellent verbal and written communication skills.
Ability to remain calm and professional in a fast-paced environment.
Detail-oriented with a commitment to accuracy and follow-through.
Strong critical thinking and decision-making skills.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Comfortable learning and using healthcare technology platforms and systems.

Why Join Us?

This is more than a front desk role—it's an opportunity to lead the patient experience and make a meaningful difference every day. You'll be part of a collaborative healthcare team dedicated to providing compassionate, high-quality care while helping patients feel welcomed, respected, and supported.

If you're ready to combine your leadership skills with your passion for service, apply today and help us create exceptional experiences for every patient, every visit.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Referral program
Vision insurance

Experience:

Leadership: 3 years (Required)
Performance management: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk supervisor jobs in independence, oh

Front Desk Supervisor

Front Desk Agent

Front Desk Supervisor

Front Desk Office Assistant (Part Time)

Night Auditor

Front Desk Supervisor

Front Office Supervisor

Membership Customer Service

Visitor Services Coordinator

Front Desk Supervisor - Hotel Cleveland Autograph Collection

Supervisor, Guest Services

Supervisor - Hotel Front Desk - OPEN AVAILABILITY

Patient Access/Central Scheduling (Full-Time)

Patient Service Representative

Clinic Manager

Night Auditor

Front Desk Associate

Administrative Assistant (Part-Time)

Receptionist

Guest Service Supervisor

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