Top 7 Voip engineer Jobs in Indianapolis, In

Telecom Engineer
Eskenazi Health —Indianapolis, IN
- Full-time
- Computer Science
- 5 years
- Mid-level
Network Engineer Senior
State of Indiana —Indianapolis, IN
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- Overtime
- 6 years
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- No degree
- Free parking
- Paid parental leave
14d
IT Analyst I
Neovia —Greenfield, IN
- From $51,678 a year
- Full-time
- Azure
- Bachelor of Science
- English
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voip engineer jobs near indianapolis, in

Telecom Engineer

Eskenazi Health -
Indianapolis, IN

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Job Details

Full-time

Qualifications

Performance monitoring
Systems integration
Defect resolution root cause analysis
Computer Science
Cisco Unified Communications
Telecommunications network performance monitoring
5 years
Mid-level
Technical user customer support
IVR
Patch management
Bachelor's degree
Wireshark
Enterprise Integration
Scalability
Integration with Third-Party Services (system development)
Voice over internet protocol (VoIP) configuration
Problem management
Network monitoring tools
Network infrastructure management
Telecommunications data network configuration
Bachelor's degree in computer science
Implementing IT solutions
Hospital experience
Failure analysis

Full Job Description

Date: Jul 15, 2026

Location: Indianapolis, IN, US, 46202

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Organization: HHC

Division: Eskenazi Health

Sub-Division: Hospital

Req ID: 25937

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status
Exempt
Job Role Summary

The Telecom Engineer is responsible for designing, implementing, and maintaining enterprise voice and unified communications systems with a strong focus on Cisco Unified Communications Manager (CUCM), Call Center Solutions (UCCE), Interactive Voice Response (IVR) solutions, Cisco Unified Border Element (CUBE) routers, and surrounding tertiary systems. This role ensures optimal performance, scalability, and reliability of Eskenazi Health’s telephony infrastructure.

Essential Functions and Responsibilities
Configure, manage, and optimize Cisco Call Manager clusters, CUBE routers, and voice gateways.
Maintain and enhance IVR systems and call flow logic.
Integrate voice systems with external applications, PSTN, and SIP providers.
Perform root-cause analysis and resolve complex voice and signaling issues.
Manage system upgrades, patches, and migrations with minimal downtime.
Monitor voice network performance and capacity, implementing improvements as needed.
Provide Tier 2 support and collaborate with fellow telecom staff.
Collaborate with network, security, and application teams to ensure unified communications stability and compliance.

Core Skills and Technologies:
Cisco Unified Communications Manager (CUCM)
Cisco Unified Border Element (CUBE) and voice gateways (ISR/ASR series)
IVR/Contact Center platforms (e.g., Cisco UCCE or similar)
SIP, H.323, MGCP, and call routing protocols
Troubleshooting tools: RTMT, Wireshark, and Cisco CLI
Experience with CUCM upgrades, dial plans, and cluster management
Job Requirements
Bachelor's degree in Computer Science or related field, or a minimum of five years varied/related experience in a hospital or large institution data processing environment may be accepted in lieu of educational requirements

The ideal candidate will possess practical technical experience in Cisco voice technologies, SIP trunking, call routing, and VoIP integration, as well as hands-on experience with voice gateways, call recording systems, and contact center platforms.

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.

Nearest Major Market: Indianapolis

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IT Analyst I

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