Top 52 Call center Jobs in Inverness, Fl

Customer Service Rep in Citrus!
Waste Pro —Hernando, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
12d
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Lecanto, FL
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Lecanto, FL
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Lead Engagement Specialist
Colen Built Development —Ocala, FL
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
Quick Apply
Computer and Phone Repair Technician/Sales Associate
IFIX Investment Group LLC —Brooksville, FL
- $16 - $19 an hour
- Weekends as needed
- Background check
- Word processing
- Pass drug screening
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Lecanto, FL
Great pay and robust monthly commission eligibility. Pay starts at $16/hr plus commission! This could include maximizing your monthly commission or helping you…
From $16 an hour
Quick Apply
5d
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Summerfield, FL
Great pay and robust monthly commission eligibility. Pay starts at $17/hr plus commission! This could include maximizing your monthly commission or helping you…
From $17 an hour
Quick Apply
5d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Appointment Setter
SmartFinancial —Columbus, OH
*Quote Generation & Transfer:* Highlight the value of working with licensed agents to drive quote requests and seamlessly transfer qualified leads.
From $17 an hour
Quick Apply
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center in inverness, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near inverness, fl

Engagement Specialist jobs in Ocala, FL

Inbound Sales Representative jobs in Florida

Construction Sales jobs in Miami, FL

Inbound Sales Representative jobs in Saint Petersburg, FL

Vp Sales jobs in Orlando, FL

Inbound Sales Representative jobs in Tampa, FL

Patient Access Representative jobs in Arlington, TX

Inbound Sales Representative jobs in Brooklyn, NY

Engagement Specialist jobs in Wisconsin

Community Engagement jobs in Dallas, TX

Community Engagement jobs in Grand Rapids, MI

Engagement Specialist jobs in Salt Lake City, UT

Engagement Specialist jobs in Fort Worth, TX

Engagement Specialist jobs in Kansas City, KS

Customer Service jobs in El Paso, TX

Customer Service Representative jobs in Aurora, CO

Remote Customer Service jobs in Schenectady, NY

Call Center Representative jobs in Charlotte, NC

Customer Service Representative jobs in Chesapeake, VA

Customer Service Representative Remote jobs in Raleigh, NC

Customer Service Rep in Citrus!

Waste Pro -
Hernando, FL

Quick Apply

Job Details

12 days ago

Qualifications

Computer operation
Customer communication
Typing
Productivity software
Office phone management

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Quick Apply

Refine Your Search

call center jobs in inverness, fl

Customer Service Rep in Citrus!

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Lead Engagement Specialist

Computer and Phone Repair Technician/Sales Associate

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center in inverness, fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected