Top 969 Senior client Jobs in Iowa

Senior Helpdesk Specialist (Remote)
Neumo Holdings LLC —Decorah, IA
- Full-time
- Remote
- 5 years
- Data analysis skills
- Senior level
Quick Apply
Enterprise Account Executive - B2B/Telecom
Cable ONE —Sioux City, IA
- Full-time
- Clean driving record
- Customer service
- Pass drug screening
- Paid holidays
- Health insurance
Part-time Outpatient IOP Licensed Therapist (LCSW, LMFT, or LPCC)
Horizon Health Corporation —Dubuque, IA
- Part-time
- LMFT
- Hospital
- Licensed Clinical Social Worker
- Health savings account
- Disability insurance
Quick Apply
6d
Specialty & Ag Equipment Estimator/Appraiser
FBL Financial Group, Inc. —West Des Moines, IA
- 5 years
- Office
- Travel
- Paid holidays
- Disability insurance
Commercial Sales and Development Manager
COLOURS INC —Cedar Rapids, IA
- Full-time
- Analysis skills
- Mentoring
- Organizational skills
Quick Apply
Associate Attorney
Roberts & Eddy, P.C. —Independence, IA
- From $80,000 a year
- Full-time
- Doctoral degree
- Driver's License
- Contracts
- Disability insurance
- Relocation assistance
Quick Apply
Senior Bookkeeper
E & M, PLLC —West Des Moines, IA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Design Engineer - Mechanical
The Waldinger Corp. —Cedar Rapids, IA
- Full-time
- Construction site
- Travel
- Mentoring
- Profit sharing
- Paid holidays
Quick Apply
Full-time Outpatient IOP & Inpatient Licensed Therapist (LCSW, LMFT, or LPCC)
Horizon Health Corporation —Dubuque, IA
- Full-time
- LMFT
- Psychiatry
- Hospital
- Health savings account
- Disability insurance
Quick Apply
6d
Operations Accounting Manager
LCS —Des Moines, IA
- $85,000 - $106,000 a year
- Full-time
- Background check
- Microsoft Excel
- CPA
- Paid parental leave
- Health insurance
Health and Wellness Director (RN or LPN)
Apple Valley Place - Charles City —Charles City, IA
- $80,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Dental insurance
Quick Apply
Full Time RN/LPN
Village of Ackley —Ackley, IA
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- Dental insurance
- 401(k)
Quick Apply
Forensic Mechanical Engineer
J.S. Held LLC —Des Moines, IA
- $130,000 - $170,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Residential
- Commuter assistance
- Health insurance
Quick Apply
Director of Health Services (DON) - $7,500 sign on bonus
WesleyLife —Washington, IA
- Nursing
- RN License
- Pass drug screening
Quick Apply
Senior Superintendent - Data Centers
Suffolk Construction Company, Inc. —Cedar Rapids, IA
- Full-time
- Construction site
- Office
- 8 years
- Commuter assistance
- Fuel card
Financial Advisor Career Path – Fast-Track to Leadership
New York Life —Iowa
- $60,000 - $150,000 a year
- Full-time
- Background check
- Finance
- Business development
- AD&D insurance
- Disability insurance
Quick Apply
3d
Territory Development Associate
Seiler Instrument & MFG Co Inc —Urbandale, IA
- Business development
- Travel
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
11d
Compliance Analyst
LCS —Des Moines, IA
- $57,000 - $71,000 a year
- Full-time
- Background check
- Oracle
- Microsoft Outlook
- Paid parental leave
- Health insurance
11d
Lead Caregiver/CNA
Home Care Assistance —Des Moines, IA
- $17 - $20 an hour
- Full-time
- Background check
- 5 years
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Home Health RN, Visit Nurse
WesleyLife —Urbandale, IA
- RN License
- Pass drug screening
- Mid-level
- Health insurance
Quick Apply

I want to receive the latest job alert for senior client in iowa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior client jobs near iowa

Senior Helpdesk Specialist (Remote)

Neumo Holdings LLC
Decorah, IA

Quick Apply

Job Details

Full-time

Qualifications

Ticketing system technical support

Full Job Description

Job Summary:

The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the resolution of customer service tickets. Additionally, maintaining proactive communication with customers during outages and service activities is essential for ensuring a seamless support experience.

Duties and Responsibilities:

Possesses advanced knowledge of application architecture, including each application component and functionality, to effectively troubleshoot issues.
As tenured professionals and subject matter experts (SMEs), individuals are cross trained in a range of products within the Justice BU.
Monitors assignment group queues within the case management system, prioritizing and resolving tickets in a timely manner.
Conducts thorough application-level troubleshooting, configuration adjustments, and facilitates case resolution to meet customer needs.
Ensures a comprehensive understanding of the full application functionality and expected performance to provide accurate support.
Actively contributes to the Knowledge Base, enhancing customer self-service capabilities and assisting fellow agents in resolving issues efficiently.
Collaborates with various groups such as Application Operations and Hosting Operations, especially in scenarios requiring multi-group coordination.
Handles diverse support tasks, including data analysis, script assistance, and configuration changes, to address specific customer concerns promptly.
Perform other duties as assigned.

Education and Experience:

Required experience with Court Case Management and Jury Software.
A minimum of 5-10 years of experience in Help Desk management is mandatory.

Knowledge, Skills, and Abilities:

Possesses a thorough understanding of Court and Jury software and associated processes.
Demonstrates exceptional communication skills to maintain professional and courteous interactions with end-users.

Work Environment:

Office setting with a moderate noise level.
The employee will work at an individual workstation, using a telephone and computer.

Physical Demands:

Must be able to remain seated for extended periods.
Regular use of a computer and other office machinery, such as printers and copy machines.
Occasional movement around the office.
Frequent communication via telephone.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Quick Apply

Refine Your Search

senior client jobs in iowa

Senior Helpdesk Specialist (Remote)

Enterprise Account Executive - B2B/Telecom

Part-time Outpatient IOP Licensed Therapist (LCSW, LMFT, or LPCC)

Specialty & Ag Equipment Estimator/Appraiser

Commercial Sales and Development Manager

Associate Attorney

Senior Bookkeeper

Senior Design Engineer - Mechanical

Full-time Outpatient IOP & Inpatient Licensed Therapist (LCSW, LMFT, or LPCC)

Operations Accounting Manager

Health and Wellness Director (RN or LPN)

Full Time RN/LPN

Forensic Mechanical Engineer

Director of Health Services (DON) - $7,500 sign on bonus

Senior Superintendent - Data Centers

Financial Advisor Career Path – Fast-Track to Leadership

Territory Development Associate

Compliance Analyst

Lead Caregiver/CNA

Home Health RN, Visit Nurse

I want to receive the latest job alert for senior client in iowa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected