Top 131 Sr quality coordinator Jobs in Iowa

Sr Quality Coordinator
MidAmerican Energy Company —Davenport, IA
- Full-time
- Management
- 5 years
- Driver's License
19h
Mental Health Therapist/Social Worker
Psychiatric Medical Care —Sumner, IA
- Up to $80,000 a year
- No weekends
- Background check
- LMFT
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
14d
Physician - Part Time - $10k Sign-on Bonus
Curana Health —Cherokee, IA
- $30,000 - $80,000 a year
- Part-time
- Clean driving record
- Medicine
- Skilled nursing facility
- Disability insurance
- Health insurance
Physician - Part Time
Curana Health —Hawarden, IA
- $15,360 - $100,000 a year
- Part-time
- Clean driving record
- Medicine
- Skilled nursing facility
- Disability insurance
- Health insurance
Physician - $25k Sign on Bonus
Curana Health —Fort Dodge, IA
- $200,000 - $275,000 a year
- Full-time
- Clean driving record
- Medicine
- Skilled nursing facility
- Disability insurance
- Health insurance
Senior Claims Research Coordinator
CVS Health —Iowa
- $46,988 - $122,400 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
1d
Sr. Manager, Pricing - Pharmacy Appeals
CVS Health —Iowa
- $67,900 - $182,549 a year
- Full-time
- Remote
- 7 years
- Microsoft Access
- Office
- Health insurance
- Dental insurance
12d
Sales Support Sr Coordinator
CBRE —West Des Moines, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Senior Compliance Coordinator - Conflict of Interest
The University of Iowa —Iowa City, IA
- Full-time
- Hybrid work
- Word processing
- Writing skills
- Research
Software Release Coordinator
National Information Solutions Cooperative (NISC) —Cedar Rapids, IA
- Hybrid work
- Writing skills
- Mid-level
- Office
Senior Manager, Program Delivery
Transamerica —Cedar Rapids, IA
- $148,800 - $186,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Paid parental leave
Senior Compliance Coordinator, Accreditation Services
The University of Iowa —Iowa City, IA
- Full-time
- Hybrid work
- Data analysis skills
- 3 years
- Clinic
Clinisys Sunquest LIS Application Coordinator 6403728
Logic —Des Moines, IA
- $45 - $50 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
7d
Environmental Safety & Health (ESH) Senior Safety Coordinator - (U.S. Travel Role)
Structure Tone —Cedar Rapids, IA
- Full-time
- CPR Certification
- Construction site
- Bachelor of Science
- Health savings account
- AD&D insurance
Environmental Safety & Health (ESH) Senior Safety Coordinator - (U.S. Travel Role)
Layton Construction —Cedar Rapids, IA
- Full-time
- CPR Certification
- Construction site
- Bachelor of Science
- Health savings account
- AD&D insurance
College Community Outreach Coordinator
UnityPoint Health —Waterloo, IA
- Full-time
- Marketing
- English
- Mid-level
- Paid holidays
- Disability insurance
8d
Senior Production Supervisor
Ethos —Manchester, IA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Senior Email Marketing Coordinator
Practical Farmers of Iowa —Ames, IA
- $55,000 - $59,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid parental leave
- Health insurance
1d
Vice President for Communications and Chief of Staff for Advancement
Coe College —Cedar Rapids, IA
- Evenings as needed
- 7 years
- Office
- Residential
Quick Apply
Corporate Standards - Technical Support Coordinator
EFCO Forming & Shoring Solutions —Des Moines, IA
- Full-time
- Data analysis skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
6d

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Sr Quality Coordinator

MidAmerican Energy Company -
Davenport, IA

Apply Now

Job Details

Full-time
19 hours ago

Qualifications

Policy analysis
Driver's License

Full Job Description

Research and lead investigation of complex and high risk complaints filed with regulatory agencies, customer advocacy groups, legal aid organizations, other government entities and company officers, with direct impact to regulatory, reputational and financial risk.

Serve as a primary representative of MidAmerican Energy in the formal review, analysis, and resolution of external complaints, regulatory matters, and officer-level escalations, including development of defensible written responses that become part of the official regulatory record. Manages supervisor and leadership level escalations requiring advanced judgment and regulatory interpretation.

Partner with legal services in support and defense of formal regulatory complaints and inquiries, including analysis of facts, identification of regulatory and business precedent and documentation for compliance with regulatory rules and company tariffs.

Facilitate resolution of claims, regulatory and escalated matters with internal business partners, regulatory agencies and external entities independent professional judgment and risk-based decision-making to prevent escalation to litigation or formal proceedings.

Complete root cause analysis and provide recommendations for process and procedure changes to reduce future regulatory exposure, improve compliance outcomes and enhance operational effectiveness.

Provide advisory review and guidance for departmental written communications to ensure accuracy, regulatory sufficiency and defensibility. Act in a functional lead capacity to quality coordinators providing subject matter expertise, guidance on complex investigations, and support to strengthen consistency, quality, and escalation prevention.

Lead end-to-end investigation, analysis, and resolution of regulatory complaints and high-risk escalated matters with direct external exposure and organizational impact.

Complete detailed investigations through advanced fact finding research utilizing multiple enterprise systems and cross functional sources. Gather documentation and procedural information directly from business unit leadership across gas and electric operations and engineering, customer operations, billing and credit, call center operations, renewables, transmission, regulatory, and legal services. Partner directly with business unit vice presidents and senior leadership to resolve complex and sensitive customer escalations, ensuring alignment on resolution strategy, risk mitigation, and regulatory positioning.

Analyze findings to determine compliance with tariffs, administrative rules and regulatory precedent. Monitor regulatory response deadlines and ensure compliance through direct coordination with leadership. Maintain documentation suitable for external review. (30%)

Compile investigative findings into concise, accurate, and defensible written responses submitted to regulators and external agencies as part of the official company record. Provide clear and consistent written and verbal explanations of complex issues involving regulatory interpretation, claims law, and policy application. Recommend resolution approaches that balance compliance requirements, operational realities, and risk exposure. (25%)

Evaluate employee application of policies, procedures, rules and regulations from a quality and compliance perspective, and identify coaching or training needs for leadership review where inconsistencies or risk patterns exist. (10%)

Identify systemic issues and recommend process improvements to internal business partners to reduce regulatory exposure, claims prevention and improve consistency and gain efficiencies while controlling cost. (10%)

Establish and maintain credibility with regulatory agencies and external stakeholders through consistent, accurate, and defensible investigation and response practices. Maintain strong internal cross‑functional relationships to facilitate timely and well-supported resolutions. (5%)

Provide functional leadership within the quality organization, including Mentoring and guiding quality coordinators on complex investigations and regulatory matters. Supporting consistency in investigation approach and decision-making. Administering and overseeing customer care quality monitoring and scoring processes, ensuring alignment with regulatory expectations, procedural accuracy and company standards.

Review complex investigations and written responses for quality and defensibility.
Support cross-functional initiatives focused on regulatory risk reduction and operational improvement. Analyze performance data to identify trends and drive consistency and operational excellence. (20%)

Perform additional responsibilities as requested or assigned.

Bachelor's degree in communications, business administration or related field or equivalent related work experience. (Typically, six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.)

The senior quality coordinator position requires a minimum of five years’ experience in regulatory complaints, quality assurance, claims analysis, compliance, or similarly complex issue resolution environments.

Demonstrated experience interpreting energy industry regulations, tariffs, claims law, and high risk consumer issues, as well as advanced root cause analysis, preferred.

Demonstrated ability to understand business operations end to end and assess regulatory, financial and reputational implications beyond defined processes.

Proficient with Microsoft Office programs.

Excellent oral and written communication skills, with a preference for knowledge of AP standards.

Excellent analytical and critical-thinking skills.

Ability to prioritize and manage multiple tasks and projects concurrently with a high degree of accuracy and attention to detail.

Willingness to travel five percent of the time within the state and must have valid driver's license.

MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.

MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

Apply Now

Refine Your Search

sr quality coordinator jobs in iowa

Sr Quality Coordinator

Mental Health Therapist/Social Worker

Physician - Part Time - $10k Sign-on Bonus

Physician - Part Time

Physician - $25k Sign on Bonus

Senior Claims Research Coordinator

Sr. Manager, Pricing - Pharmacy Appeals

Sales Support Sr Coordinator

Senior Compliance Coordinator - Conflict of Interest

Software Release Coordinator

Senior Manager, Program Delivery

Senior Compliance Coordinator, Accreditation Services

Clinisys Sunquest LIS Application Coordinator 6403728

Environmental Safety & Health (ESH) Senior Safety Coordinator - (U.S. Travel Role)

Environmental Safety & Health (ESH) Senior Safety Coordinator - (U.S. Travel Role)

College Community Outreach Coordinator

Senior Production Supervisor

Senior Email Marketing Coordinator

Vice President for Communications and Chief of Staff for Advancement

Corporate Standards - Technical Support Coordinator

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