Top 10 Wheelchair supervisor Jobs in Iowa

Wheelchair Supervisor
Menzies Aviation —Des Moines, IA
- Overtime
- 18 years or older
- Ability to walk for extended periods
- English
Wheelchair Supervisor
G2 Secure Staff, LLC —Des Moines, IA
- Overtime
- 18 years or older
- Ability to walk for extended periods
- English
Airport Customer Service Supervisor (UA) - DSM
Unifi Aviation, LLC —Des Moines, IA
- $20.75 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Caregiver/ Med Manager
StoryPoint —Bettendorf, IA
- Travel
- Geriatrics
- Organizational skills
Quick Apply
Airport Customer Service Supervisor - CID/FT
Unifi Aviation, LLC —Cedar Rapids, IA
- $20.15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d

Discover related jobs

Based on your search for wheelchair supervisor jobs.

Dental Hygienist
Washington Dental Care —Washington, IA
Applicants must hold a current dental hygiene license and be registered in the State of Iowa. A part-time position is available with flexible hours.
Quick Apply
4d
Occupational Therapist
Decatur County Hospital —Leon, IA
Valid licensure or certification as an Occupational Therapist in the relevant state or region. Ability to develop effective care plans tailored to individual…
$40 - $50 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Manager Columbus VA
PARKING VETERANS INC —Columbus, OH
Maintains professional and technical knowledge by attending educational workshops; training; reviewing professional publications; establishing personal networks…
$18.37 - $23.46 an hour
Quick Apply
Multi-Site Shuttle Services Manager
Towne —New Albany, OH
At least three years of commercial driving experience or nine (9) years of driving experience as a licensed driver. Must be able to write simple correspondence.
$62,000 - $72,000 a year
Quick Apply
9d

Show more jobs in cities nearby

I want to receive the latest job alert for wheelchair supervisor in iowa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

wheelchair supervisor jobs near iowa

Customer Service Supervisor jobs in Cedar Rapids, IA

Script Supervisor jobs in Los Angeles, CA

Airport Wheelchair jobs in Houston, TX

Supervisor jobs in Los Angeles, CA

Wheelchair Supervisor jobs in Atlanta, GA

Housekeeping Supervisor jobs in New York, NY

Food Service jobs in Philadelphia, PA

Customer Service jobs in Detroit, MI

Customer Service Supervisor jobs in Sacramento, CA

Customer Service Supervisor jobs in Salt Lake City, UT

Client Service Associate jobs in Philadelphia, PA

Customer Service Supervisor jobs in Burlington, NC

Customer Service Supervisor jobs in Laurel, MD

Site Supervisor Early Childhood jobs in California

Wheelchair jobs in Charlotte, NC

Wheelchair Van Transportation Driver jobs in California

Supervisor jobs in Minneapolis, MN

Customer Service Supervisor jobs in Wisconsin

Remote Customer Service jobs in Tucson, AZ

Customer Service jobs in Mankato, MN

Wheelchair Supervisor

Menzies Aviation -
Des Moines, IA

Apply Now

Job Details

Full-time

Qualifications

Customer communication
ADA accessibility regulations
Workplace dispute resolution
English
Wheelchair mobility assistance
High school diploma or GED
Passenger special needs assistance

Full Job Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Wheelchair Agent Supervisor is responsible for overseeing wheelchair assistance operations and supervising wheelchair agents to ensure passengers with mobility needs receive safe, timely, and professional service throughout the airport. This role manages staffing, operational performance, customer service standards, and compliance with airport and airline procedures.

What you will be doing

Supervise daily wheelchair assistance operations across airport terminals, gates, and baggage claim areas.

Assign work schedules, monitor staffing coverage, and coordinate service requests to ensure operational efficiency.

Ensure passengers requiring mobility assistance receive timely and professional service.

Monitor employee performance and provide coaching, training, and development to wheelchair agents.

Address escalated passenger concerns and resolve customer service issues professionally.

Coordinate with airline personnel, gate agents, dispatchers, and airport operations teams regarding passenger assistance needs.

Ensure compliance with airport safety procedures, TSA regulations, ADA guidelines, and company policies.

Monitor operational metrics, response times, and service quality standards.

Assist with hiring, onboarding, attendance management, and disciplinary actions when necessary.

Maintain accurate operational reports, staffing records, and incident documentation.

Respond quickly to irregular operations, including delays, cancellations, and high passenger volume situations.

Promote a safe, professional, and customer-focused work environment.

Ensure proper handling and maintenance of wheelchairs and mobility equipment

Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

Must be 18 years of age or older

HS Diploma or GED

One (1) year of wheelchair assistance, customer service, hospitality, or airport operations experience

Minimum one (1) year of lead or supervisory experience

Excellent verbal and written communication skills

Strong leadership, communication, and conflict-resolution skills

Ability to work effectively in a fast-paced airport environment

Ability to work flexible schedules, including nights, weekends, holidays, and overtime

Airline or Airport Operations leadership experience

Knowledge of ADA compliance and passenger assistance standards

Airport terminals, gates, security checkpoints, and baggage claim areas

Fast-paced environment with frequent passenger interaction

Requires extensive walking and movement throughout airport facilities

Exposure to crowded, high-traffic operational areas

Ability to stand and walk for extended periods throughout shifts

Ability to push wheelchairs and assist passengers as needed

Ability to lift, push, and pull up to 50 pounds occasionally

Ability to respond quickly to operational and passenger service needs

Must be able to read, write, understand and carry out instructions in English

Must meet necessary requirements to obtain a security sensitive identification badge

Must be able to verbally direct in English

Must have good hearing and vision

May be required to work weekends, overnight shifts and holidays

Treat all information as confidential

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Apply Now

Refine Your Search

wheelchair supervisor jobs in iowa

Wheelchair Supervisor

Wheelchair Supervisor

Airport Customer Service Supervisor (UA) - DSM

Caregiver/ Med Manager

Airport Customer Service Supervisor - CID/FT

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for wheelchair supervisor in iowa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected