Top 133 It analyst Jobs in Irvine Ca

EPIC MyChart Service Desk Analyst
Optum —Irvine, CA
- $24 - $43 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- High school diploma or GED
3d
IT Support Analyst
YPM, Inc. —Irvine, CA
- $80,000 - $95,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Windows
12d
Business Systems Analyst (Limited-Term)
County of Orange —Santa Ana, CA
- $94,531 - $137,069 a year
- Online Application
- Hybrid work
- Computer science
- Azure
- Computer Science
- AD&D insurance
- Paid holidays
IT Helpdesk Analyst
Yum! Brands —Irvine, CA
- $22.88 - $26.00 an hour
- Spanish
- Office
- Quick service & fast food restaurant
Desktop Support Analyst - Senior
PIH Health —Whittier, CA
- $33.35 - $56.95 an hour
- Full-time
- 7 years
- Computer Science
- Hospital
Level II IT Analyst
Brio Water Technology, Inc. —Hacienda Heights, CA
- $70,000 - $90,000 a year
- Full-time
- 5 years
- Windows
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
3d
IT Systems Analyst
Westcliff University —Irvine, CA
- $85,000 - $95,000 a year
- Full-time
- Customer service
- Mid-level
- Analysis skills
Quick Apply
IT Support Analyst
TP-Link Systems Inc. —Irvine, CA
- $75,000 - $93,000 a year
- Full-time
- Mid-level
- Windows
- SharePoint
- Paid holidays
- Health insurance
Quick Apply
Blue Cherry Analyst
Oved Apparel Group —Irvine, CA
- $60,000 - $80,000 a year
- Email
- Computer Science
- ERP systems
- Office
- Commuter assistance
- Paid holidays
Quick Apply
5d
BUSINESS SYSTEMS ANALYST
MVP Technologies —Irvine, CA
- Email
- Microsoft Access
- Mid-level
- SQL
SENIOR INFORMATION TECHNOLOGY ANALYST
City of Huntington Beach, CA —Huntington Beach, CA
- $8,841.73 - $12,440.13 a month
- Online Application
- Clean driving record
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
HRIS Analyst II (Remote)
Niagara Bottling —Diamond Bar, CA
- $71,314.38 - $103,405.86 a year
- Full-time
- Remote
- Research
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
12d
EHR Systems Analyst
Pacific Neuropsychiatric Specialists Inc —Irvine, CA
- $76,000 - $92,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
People Systems Analyst II, Workday
SchoolsFirst FCU —Tustin, CA
- $42.41 - $63.62 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Epic Certified Hospital Billing Applications Analyst II: IT Epic Remote California
Hoag Health System —Newport Beach, CA
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Computer Science
6d
Epic Certified Phoenix Analyst II - Epic: IT Epic - Remote
Hoag Health System —Newport Beach, CA
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Computer Science
Technical Operations Support Analyst
Sony Interactive Entertainment —Aliso Viejo, CA
- Weekends as needed
- Mid-level
- AWS
- Criminal background check
SaaS Systems Analyst - Corporate
Westland Real Estate Group —Long Beach, CA
- $70,000 - $90,000 a year
- Hybrid work
- Mid-level
- Residential
- Analysis skills
Quick Apply
3d
Analyst, Applications and Automations
SEGERSTROM CENTER FOR THE ARTS —Costa Mesa, CA
- $89,017 - $111,272 a year
- Full-time
- Computer science
- Computer Science
- System design
- Disability insurance
- Bereavement leave
Quick Apply
HRIS Analyst- Temporary
King's Seafood Company —Costa Mesa, CA
- $40 - $45 an hour
- Temporary
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d

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it analyst jobs near irvine ca

EPIC MyChart Service Desk Analyst

Optum -
Irvine, CA

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Job Details

Full-time
$24 - $43 an hour
3 days ago

Qualifications

High school diploma or GED

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Provide Tier 1 support for Epic patients, providers, and staff in a high-volume, patient-facing call center environment by resolving access issues, troubleshooting application concerns, managing tickets, and delivering excellent customer service. This role serves as the first point of contact for MyChart and Epic Care Link users, supporting account access, portal navigation, workflow questions, and timely issue resolution while maintaining compliance with HIPAA requirements and Optum service expectations.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Support MyChart account activation, password resets, login issues, proxy access, and portal navigation
Assist patients with scheduling, eCheck-In, secure messaging, test results, and general portal workflow questions
Provide Tier 1 application support for Epic MyChart, Epic Care Link, and related Epic workflows
Troubleshoot technical and application-related issues received by phone, email, or other support channels
Document, track, update, and manage incidents through ServiceNow or similar ticketing systems
Resolve user issues efficiently while maintaining strong customer service, clear communication, and high satisfaction
Escalate complex issues to Epic application teams or senior analysts when additional review is needed
Support go-live events, upgrades, access/security workflows, and service desk operational needs as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
1+ years of application support experience or assisting patients with a patient portal within a clinic setting
6+ months of work-from-home support experience, including the ability to independently troubleshoot basic IT issues that arise in a remote work setting

Preferred Qualifications:

Patient portal support experience, preferably with Epic MyChart
Call center, help desk, or service desk support experience in a healthcare IT environment
ServiceNow or similar ticketing system experience
Knowledge of Epic workflows and Microsoft 365 tools

Core Skills:

Epic MyChart
Epic Care Link
ServiceNow
Incident Management
Technical Troubleshooting
Customer Service
Remote Support
Communication
Healthcare IT Support
HIPAA Compliance
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN

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Refine Your Search

it analyst jobs in irvine ca

EPIC MyChart Service Desk Analyst

IT Support Analyst

Business Systems Analyst (Limited-Term)

IT Helpdesk Analyst

Desktop Support Analyst - Senior

Level II IT Analyst

IT Systems Analyst

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Blue Cherry Analyst

BUSINESS SYSTEMS ANALYST

SENIOR INFORMATION TECHNOLOGY ANALYST

HRIS Analyst II (Remote)

EHR Systems Analyst

People Systems Analyst II, Workday

Epic Certified Hospital Billing Applications Analyst II: IT Epic Remote California

Epic Certified Phoenix Analyst II - Epic: IT Epic - Remote

Technical Operations Support Analyst

SaaS Systems Analyst - Corporate

Analyst, Applications and Automations

HRIS Analyst- Temporary

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