Top 1009 Information technology Jobs in Irving, Tx

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Manager / Senior IT Manager (based on experience)
ARKRAY GROUP —Plano, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health savings account
- Health insurance
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Construction Technical Communications Specialist
RDO Equipment Co. —Irving, TX
- $68,640 - $80,000 a year
- Research
- Mid-level
- Office
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Technology Risk Advisor
Thomas Edwards Group Inc. —Dallas, TX
- $200,000 a year
- Hybrid work
- DevOps
- Office
- APIs
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6d
Client Information Security Director - Hybrid
NTT DATA Services, LLC —Plano, TX
- $143,175 - $238,625 a year
- Hybrid work
- 11+ years
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
4d
IT Systems Administrator
Brock Solutions —Dallas, TX
- Computer science
- Computer Science
- System design
- Profit sharing
IT Support Technician
ELEVATE WINDOWS AND DOORS LLC —Grand Prairie, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
11d
IT Support Specialist
Apptricity Corporation —Irving, TX
- $55,000 - $65,000 a year
- 8 hour shift
- Mid-level
- Office
- US work authorization
- Health savings account
- Paid holidays
Quick Apply
9d
Desktop Support Technician II
iT1 —Irving, TX
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
2nd Line Support Technician
Techary —Dallas, TX
- Remote
- Mid-level
- Windows
- Communication skills
- Health insurance
- Paid time off
Quick Apply
IT/Desktop Support Technician
Liberty Software —Dallas, TX
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
IT Support Engineer
Charles Schwab —Southlake, TX
- $88,000 - $95,000 a year
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
6d
IT Support Specialist
West Star Aviation —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
IT Support Technician (Hybrid/Dallas, TX)
Just Right Reader —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
Quick Apply
9d
Associate Cybersecurity Analyst
GM Financial —Arlington, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
IT Desktop Technician (Dallas, TX) - Austin Industries
Austin Industries —Dallas, TX
- Rotating shift
- Mid-level
- Office
- Travel
- Disability insurance
- Health insurance
13d
Data Center Technician 1
DataBank —Dallas, TX
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
6d
Associate IT
SOCOTEC —Dallas, TX
- Full-time
- Azure
- Office
- Windows
Quick Apply
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Software deployment
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in irving, tx

Help Desk Analyst

IT Manager / Senior IT Manager (based on experience)

Construction Technical Communications Specialist

Technology Risk Advisor

Client Information Security Director - Hybrid

IT Systems Administrator

IT Support Technician

IT Support Specialist

Desktop Support Technician II

2nd Line Support Technician

IT/Desktop Support Technician

IT Support Engineer

IT Support Specialist

IT Support Technician (Hybrid/Dallas, TX)

Associate Cybersecurity Analyst

IT Desktop Technician (Dallas, TX) - Austin Industries

Data Center Technician 1

Associate IT

Executive IT Support Technician

Support Engineer, IT

I want to receive the latest job alert for information technology in irving, tx

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