Client Advocate
greenpath, inc. —Marquette, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Client Success Specialist
greenpath, inc. —Marquette, MI
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
10d
Emergency Dispatcher 7-E8 - Intelligence Operations / Negaunee Regional Communication Center
State of Michigan —Negaunee, MI
- $22.54 - $29.31 an hour
- Full-time
- CPR Certification
- Writing skills
- High school diploma or GED
- Paid parental leave
- Health savings account
Telemarketer - State Farm Agent Team Member
Stephanie Robar - State Farm Agent —Marquette, MI
- $15 - $20 an hour
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Client Success Specialist
greenpath, inc. —Marquette, MI
Taking back-to-back calls in a call center environment. Maintain accurate records and ensure compliance with state regulations.
$16.50 - $18.38 an hour
Quick Apply
10d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

I want to receive the latest job alert for call center in ishpeming, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near ishpeming, mi

Client Advocate

greenpath, inc. -
Marquette, MI

Quick Apply

Job Details

Full-time
$15.00 - $17.57 an hour

Qualifications

Customer records maintenance
Financial services customer support
Confidential information handling
Email customer support
Serving clients
Phone communication
Service scheduling
Phone call screening
Financial assistance support services
Organizational skills
Typing
Phone triage
Communication skills
Email support
Entry level
Quality data entry
Under 1 year
Customer data entry

Full Job Description

Join Our Mission‑Driven Team as a Client Advocate

Location: Remote
Employment Type: Full-Time
Department: Client Services
Training Start Date: September 14th, 2026 (Training is mandatory)

About the Role:

As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness.

You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit.

What You’ll Do

Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). Delivering timely email support while managing and completing assigned tasks.
Deliver excellent customer service and support to potential and current GreenPath clients.
Enter and update client data with accuracy and attention to detail.
Schedule appointments for prospective clients with Financial Counselors.
Triage incoming calls from existing clients and creditors, routing them appropriately.
Professionally intake and review client complaints.
Maintain strict confidentiality regarding client financial information.
Perform role duties primarily while seated and using standard office equipment (phone and computer).

What You Bring

Ability to type 40 WPM at 80% accuracy.
Strong customer service skills, ideally in a fast‑paced environment. *Call center experience preferred but not required.
Professionalism and empathy when interacting with clients experiencing financial stress.
Excellent communication skills — clear, courteous, and efficient.
Ability to follow structured workflows and meet performance expectations.
U.S. Citizenship (required due to contract requirements).

Remote Work From Home Requirements

A private, enclosed room with a door.
Hard‑wired internet connection (ethernet required) and standard broadband internet.
Security camera in addition to standard computer setup.
Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

200 Mbps minimum for a single‑person residence
400 Mbps minimum for residences with 2+ people

Why GreenPath?

A mission‑driven organization with over 60 years of impact in financial wellness.
A culture rooted in Integrity, Quality, and Teamwork.
Growth and development opportunities.
Supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.

Starting Pay:
– $15.00/hour for most locations up $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located.

Additional Details

Full‑Time | 40 hours/week
Work Schedule

This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required.

EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM

CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM

MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM

PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM

Training:

Begins September 14th, 2026
Mandatory, full‑time for approximately 8 business days
After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.

Quick Apply

Refine Your Search

call center jobs in ishpeming, mi

Client Advocate

Client Success Specialist

Emergency Dispatcher 7-E8 - Intelligence Operations / Negaunee Regional Communication Center

Telemarketer - State Farm Agent Team Member