Top 185 Support & client services managers Jobs in Ithaca, Ny

Health Information Coordinator
Family & Children's Service of Ithaca —Ithaca, NY
- $26 - $28 an hour
- Full-time
- Writing skills
- Data analysis skills
- HIPAA
Quick Apply
Full -time ESSHI Outreach Caseworker
The Salvation Army - Empire State Division —Ithaca, NY
- $23 an hour
- Full-time
- Public speaking
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
Quick Apply
Prevocational Services Manager
Challenge Workforce Solutions —Ithaca, NY
- From $55,000 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
4d
Medical Equipment Technician
Dasco HME LLC —Cortland, NY
- $20 - $25 an hour
- Full-time
- OSHA
- Hospital
- Customer service
- Paid holidays
- Health insurance
Mental Health Therapist (New York)
SonderMind —New York State
- $86 - $116 an hour
- Choose your own hours
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
Merchandiser
SARATOGA EAGLE SALES & SERVICE INC —Cortland, NY
- $18.00 - $18.75 an hour
- 10 hour shift
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
- Paid training
- Mileage reimbursement
Quick Apply
Retail Merchandising Project Associate
Channel Partners —Ithaca, NY
- $18 an hour
- 8 hour shift
- 18 years or older
- Merchandising
- No high school diploma
- Paid training
- 401(k)
Speech Language Pathologist (SLP)
Healthpro Heritage, LLC —Ithaca, NY
- $40 - $50 an hour
- Part-time
- School experience
- Classroom
- CPR Certification
- Dental insurance
- Vision insurance
7d
Vacation Travel Advisor
Rich Products Corporation —New York State
- $44,030 - $59,570 a year
- Sales
- Mid-level
- Quality control
- Health insurance
- Paid time off
Hospital Manager
VCA Colonial Animal Hospital —Ithaca, NY
- $75,000 - $80,000 a year
- Full-time
- Background check
- Surgery
- Internal Medicine
- Continuing education credits
- Health savings account
Quick Apply
4d
Administrative Coordinator
Tompkins County —Tompkins County, NY
- $55,250 - $65,000 a year
- Full-time
- Basic math
- English
- Mid-level
Guest Service Agent Part-Time - The Statler Hotel
Cornell University —Ithaca, NY
- $24.30 - $26.79 an hour
- Part-time
- Hotel
- Leadership
- Teaching
- Adoption assistance
- Parental leave
Housing Case Manager Community Health Worker
REACH PROJECT INC —Ithaca, NY
- $25.82 - $27.00 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
5d
Ithaca SRO Assistant Manager #1812
Lakeview Health Services Inc. —Ithaca, NY
- $21.47 - $27.96 an hour
- Full-time
- Word processing
- Mid-level
- Residential
- Paid holidays
- Dental insurance
Quick Apply
Junior Desktop Support Technician
Xtensys Connected Health Solutions —Ithaca, NY
- $24 - $30 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
4d
Secretary I
Schuyler County New York —Montour Falls, NY
- $22.51 an hour
- Full-time
- Word processing
- Office
- Administrative experience
Quick Apply
5d
Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)
IQVIA —Ithaca, NY
- $64,200 - $173,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Data analysis skills
- Work from home
Branch Operations Lead - Ithaca, NY
JPMorganChase —Ithaca, NY
- $22.98 - $28.37 an hour
- Weekends as needed
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
LEAD Case Manager
REACH PROJECT INC —Ithaca, NY
- $24.82 - $26.00 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
5d
CASE MANAGER - ESSHI
CATHOLIC CHARITIES OF TOMPKINS/TIOGA —Ithaca, NY
- $23 an hour
- Full-time
- Background check
- Residential
- Psychology
- 403(b)
Quick Apply
3d

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Health Information Coordinator

Family & Children's Service of Ithaca
Ithaca, NY

Quick Apply

Job Details

Full-time
$26 - $28 an hour

Qualifications

Customer communication
Serving clients
Administrative experience
High school diploma or GED
Productivity software
Customer data entry

Full Job Description

Description:

Position Description

Title: Health Information Coordinator (HIC)

Department: Support

Status: Non-Exempt/ 37.5 hours week

Responsible To: Clinic Office Manager

Pay Rate: $26-$28 per hour

The Health Information Coordinator supports the day-to-day operations of the F&CS by: (1) maintaining a professional and courteous environment for all visitors and staff, (2) facilitate health records process, clinical data organization, (3) back up their support team colleagues and (4) generally representing the agency by exhibiting exceptional customer service skills.

General Responsibilities:

As a Support Team Member may perform the following tasks as a back-up member:

Answer and direct all incoming calls, taking messages as needed.
Greet and direct all visitors; oversee the waiting area and public-facing spaces.
Assist new clients with intake paperwork and communicates co-payment or private pay responsibilities.
Collect and post co-payments in the billing database; reconcile daily cash.
Schedule clinical appointments, enter data accurately, and make follow-up calls as requested.
Enter client information into the electronic health record accurately and in a timely manner.
Adhere to all professional standards, F&CS policies, and applicable federal, state, and OMH/HIPAA requirements.
Other assignments and tasks may be added at the discretion of the Clinic Office Manager.

Specialty Tasks and Additional Responsibilities:

Facilitates records requests including duties such as:
Scanning all relevant records documents into the EMR
Ensuring that incoming and outgoing ROIs match with HIPAA and agency standards for information requests
Following up with clients, F&CS staff, and external agencies to ensure?that records go out and are received in a timely manner
Tracks and provides updates to Clinic leadership team and clinic staff regarding provider billable service data and analysis of where we are regarding individual and agency targets;
Coordinates the submission of County and State OMH reports, including running necessary reports, collecting data, and assisting Director of Clinical Services and/or designees with report writing;
Provides administrative support to clinic quality assurance activities;
Routinely serves as back up for the front desk job duties;?
Must adhere to professional standards, F&CS policies and procedures, federal, state, and local requirements, and OMH standards, including HIPPA requirements;
Provides administrative support for clinician credentialing/recredentialing processes, including organizing and maintaining credentialing documentation, monitoring expiration dates for licenses, certifications, and registrations, assisting with payer enrollment and revalidation processes, and coordinating with clinicians, payers, and agency leadership to ensure timely completion of credentialing requirements
Other assignments and tasks may be added at the discretion of the Clinic Office Manager

Requirements:

Required Qualifications

High school diploma or equivalent.

Minimum of 1–2 years of administrative, reception, or office support experience in a fast-paced environment.

Strong customer-service skills, including the ability to communicate clearly and professionally with clients, staff, and external partners.

Proficiency with computers, including data entry, email, Adobe, and MS office Suite.

Reliable, punctual, and able to work onsite during scheduled office hours.

Ability to handle sensitive or emotionally charged situations with professionalism and composure.

Preferred Qualifications

Associate’s degree or higher in business administration, human services, office management, or a related field.

Familiarity with electronic health records (EHR), billing databases, scheduling systems, and/or Paylocity.

Knowledge of HIPAA, OMH, and other regulatory standards relevant to clinical or behavioral health environments.

Experience with records management, including release of information (ROI) processes

Quick Apply

Refine Your Search

support & client services managers jobs in ithaca, ny

Health Information Coordinator

Full -time ESSHI Outreach Caseworker

Prevocational Services Manager

Medical Equipment Technician

Mental Health Therapist (New York)

Merchandiser

Retail Merchandising Project Associate

Speech Language Pathologist (SLP)

Vacation Travel Advisor

Hospital Manager

Administrative Coordinator

Guest Service Agent Part-Time - The Statler Hotel

Housing Case Manager Community Health Worker

Ithaca SRO Assistant Manager #1812

Junior Desktop Support Technician

Secretary I

Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)

Branch Operations Lead - Ithaca, NY

LEAD Case Manager

CASE MANAGER - ESSHI

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