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Senior Commercial Lines Account Manager
Higginbotham —Ridgeland, MS
- Hybrid work
- Microsoft Outlook
- Writing skills
- Office
- Wellness program
- Paid holidays

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Senior Commercial Lines Account Manager

Higginbotham -
Ridgeland, MS

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Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Commercial insurance policies
Property & Casualty License
Customer complaint resolution

Full Job Description

Position Summary: Provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts.

Essential Tasks:

Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals
Investigates, initiates and prepares necessary proposals and applications, submits them to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer
Prepares summaries of insurance schedules and proposals for account review
Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
Consults, informs and educates audit procedures to clients
Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

8+ years of Commercial Property & Casualty Insurance experience required
Experience with knowledge of writing large complex accounts. (international accounts, oil & gas, healthcare, forestry, agriculture, aerospace and transportation preferred

Licensing and Credentials:

Active General Lines or Property & Casualty License required
Certified Insurance Counselor (CIC) or equivalent designation strongly preferred

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Location:

Candidate will be based out of our Ridgeland, MS office location.
Hybrid schedule will be considered for qualified candidates.

Physical Requirements:

Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Company paid holidays, plus PTO
Employee Wellness Program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Senior Commercial Lines Account Manager

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