Top 52 Customer support Jobs in Jackson, Wy

Customer Service Representative - Wholesale, Specialty
Stio —Jackson, WY
- $40,000 - $50,000 a year
- Full-time
- Remote
- Google Workspace
- Inventory management
- Mid-level
- Disability insurance
- Health insurance
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Retail Customer Service Associate
FedEx Office —Jackson Hole, WY
- Full-time
- Maintenance
- High school diploma or GED
- Project management
4d
Part-Time Customer Service Representative
Teton County - Jackson, Wyoming —Jackson, WY
- $23.38 - $26.30 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
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FT - Customer Service Representative
Teton County - Jackson, Wyoming —Jackson, WY
- $23.38 - $26.30 an hour
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Representative
Enterprise Mobility —Jackson Hole, WY
- From $25 an hour
- Urgently hiring
- 18 years or older
- Driver's License
- US work authorization
- Profit sharing
- Health insurance
Customer Service Associate
The UPS Store 1818 —Jackson, WY
- $20 - $21 an hour
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Paid time off
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon.com Services LLC - A57 —Jackson, WY
- From $23.50 an hour
- Part-time
- 18 years or older
- Mid-level
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
Customer Service Associate I
Family Dollar —Driggs, ID
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Agent
Pye-Barker Fire & Safety, LLC —Jackson, WY
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Patient Specialist Agent Bilingual Spanish
Nimble Health —United States
- $23 an hour
- Full-time
- Spanish
- Surgery
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
9d
Remote - Bilingual Customer Service Representative - IHA Scheduling Team
Advantmed —United States
- $15 - $17 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
Mgr Horace Mann General Agency Service
Horace Mann —United States
- $66,500 - $92,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
1d

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Assistant Guest Experience Manager (Front Office Operations)
Hotel Jackson —Jackson, WY
*Reservations support: *make reservations, manage room assignments, run reports, and assist with the full scope of front-of-house desk duties.
$75,000 a year
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Airport Agent - Customer Service
Envoy Air Inc. —Jackson, WY
Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
$26.93 an hour
13h

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Bilingual Customer Service Representative (Job #33224)
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This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
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Patient Service Representative
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Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
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Customer Service Representative - Wholesale, Specialty

Stio -
Jackson, WY

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Productivity software

Full Job Description

ABOUT US

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.

YOUR ROLE

The Customer Service Representative – Wholesale, Specialty (CSR) is a key player in Stio's growing B2B channel. This person is the primary point of contact for our wholesale accounts — the first line of defense in solving day-to-day needs, maintaining account relationships, and ensuring our partners have everything they need to succeed. Beyond customer service, this role plays a meaningful role in back-end operations: managing the order book, supporting fulfillment, delivering seasonal reporting out of NetSuite, and maintaining assets like UPC lists, imagery, and catalogs. The CSR works closely with Sales, Sales Ops, and our wholesale agency partners.

YOUR RESPONSIBILITIES

Primary
- Serve as the primary point of contact for wholesale specialty accounts, managing day-to-day questions, concerns, and relationship maintenance.
- Manage the full order book: enter seasonal POs and special orders, process pre-season, at-once, and backorders, and ensure accurate fulfillment.
- Communicate proactively with accounts on order book management — availability, delivery timelines, allocation issues, and swap recommendations.
- Keep Elastic up-to-date with marketing and sales assets; own the pending fulfillment order pipeline in the CRM platform.
- Partner with Sales Agencies to ensure wholesale accounts have what they need to drive sell-through.
Secondary
- Manage all returns, exchanges, and warranties for the wholesale channel.
- Coordinate with NRI warehouse contacts to ensure ordered product arrives at each location on time and in full; attend bi-weekly NRI meetings.
- Participate in weekly Sales Team meetings with updates on channel business, priorities, and action items.
- Generate seasonal sales reports for each assigned wholesale partner to support account growth planning.
- Produce accurate, analytical channel reports from Elastic and seasonal reporting from NetSuite.
- Own and update SPS reporting and assist with asset creation including UPC lists, imagery, and catalogs.
- Maintain shared files, sales tools, and product information across systems.
- Maintain a working knowledge of Stio's full product line from season to season.
- Work cross-functionally with Planning and Operations on fulfillment and inventory matters.

YOUR SKILLS AND EXPERIENCE

- 1+ year of account management, customer service, or relevant wholesale/retail experience.
- Excellent organizational and time management skills — you can juggle multiple accounts and competing priorities without dropping the ball.
- Strong written and verbal communication skills; professional, warm, and solution-oriented.
- Proficiency in Microsoft Office Suite required; Google Workspace preferred.
- Demonstrated ability to learn and adopt new systems quickly.
- Experience with NetSuite, Elastic, or SPS Commerce is a strong plus.
- Background in wholesale apparel or outdoor industry is preferred but not required.
- Attention to detail and genuine interest in solving for customer needs.

THE FINE PRINT

Must be able to work in a stationary position 75%+ of the work day
Medical, Dental Vision plans
Company Paid Long Term Disability
Employee Assistance Programs
401k with Match
Generous paid time off policies
Gear test, perks and more

We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $40,000-$50,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

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Refine Your Search

customer support jobs in jackson, wy

Customer Service Representative - Wholesale, Specialty

Retail Customer Service Associate

Part-Time Customer Service Representative

FT - Customer Service Representative

Customer Experience Representative

Customer Service Associate

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Customer Service Associate I

Customer Service Agent

Patient Specialist Agent Bilingual Spanish

Remote - Bilingual Customer Service Representative - IHA Scheduling Team

Mgr Horace Mann General Agency Service

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