Top 34 Help desk Jobs in Jackson Ga

Tier II Technician
Robert Half —Conyers, GA
- $23.75 - $27.50 an hour
- Temporary
- Google Workspace
- Mid-level
- 3 years
- Disability insurance
- Dental insurance
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4d
Tier 1 Helpdesk Technician
1888 MILLS LLC —Griffin, GA
- $17 - $22 an hour
- Part-time
- Microsoft Outlook
- Windows
- High school diploma or GED
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Technical Support Representative
Conexon —McDonough, GA
- Overtime
- No high school diploma
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
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IT Generalist
Fetch Staffing Solutions —Conyers, GA
- $23 - $25 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
Quick Apply
11d
IT Support Specialist 1
Georgia Department of Corrections —Forsyth, GA
- $38,452.58 - $61,832.00 a year
- Mid-level
- Office
- High school diploma or GED
7d
Imaging IT Support Spec - Southwest Georgia Region
Piedmont Healthcare Inc. —Stockbridge, GA
- Full-time
- Hospital
- Mid-level
- Organizational skills
Technical Support Analyst [Google Workspace & Admin Console] - Forsyth, GA
Software Technology Inc —Forsyth, GA
- Hybrid work
- Computer science
- Computer Science
- Customer service
Quick Apply
School Technology Assistant (STA) -MRES
Newton County Schools —Covington, GA
- Full-time
- Computer literacy
- Computer skills
- Associate's degree
2d
IT Support Engineer
PRIORITY AMBULANCE LLC —Covington, GA
- On call
- Ability to walk for extended periods
- Mid-level
- 3 years
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Forsyth, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Geek Squad Agent (Retail Store)
Best Buy —Conyers, GA
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
Restaurant IT Support (Mobile Position) OTP
McDonald’s —Jackson, GA
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
11d
Specialist, Technical Support
Five Below Inc —Forsyth, GA
- From $30.67 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Organizational skills
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17h
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d

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Support Engineer
TalentBridge —Atlanta, GA
This role focuses on providing technical support for Apple devices, Google Workspace, user access, and endpoint setup while ensuring a seamless onboarding…
$30 - $38 an hour
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9d
Field Support Technician
Clayco —Atlanta, GA
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across…
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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help desk jobs near jackson ga

Tier II Technician

Robert Half -
Conyers, GA

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Job Details

Temporary | Contract
$23.75 - $27.50 an hour
4 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
System administration
Driver's License
Email configuration (technical support)

Full Job Description

The Tier 2 Technician serves as the primary escalation point above Tier 1 and is responsible for day-to-day technical delivery across client environments. This role manages the full spectrum of cloud platform administration, including Microsoft 365 and Google Workspace, network troubleshooting and configuration, and hands-on technical onboarding execution.

The Tier 2 Technician operates independently within a defined scope and escalates to the CTO only for architecture decisions, security incidents, development work, and other higher-level technical changes. This position is designed to absorb the operational technical responsibilities that would otherwise default to the CTO.

Required Qualifications
3–5 years of MSP or IT support experience, with at least 2 years in a Tier 2 or system administrator role
Hands-on Microsoft 365 administration experience required, including Exchange, SharePoint, Intune, and Entra ID
CompTIA Network+ or equivalent networking experience
Experience with RMM platforms such as DattoRMM or similar tools
Ability to work independently without step-by-step supervision
Valid driver’s license and reliable transportation for on-site work

Preferred Qualifications
Microsoft 365 certification such as Microsoft-102 or equivalent
Experience supporting Google Workspace environments
Experience with UniFi networking platforms
Strong documentation habits and client-facing communication skills

Ideal Candidate Profile
The ideal candidate is a self-sufficient technical detail oriented who is comfortable owning escalated support issues, executing onboarding tasks, and maintaining cloud and network environments with minimal supervision. They should be equally comfortable working behind the scenes on administration and configuration tasks and interacting directly with clients during support and onboarding engagements.

Network Troubleshooting, MSP430, Microsoft 365 Enterprise, Onsite Support, Tier 2 Support, Comptia Network+

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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help desk jobs in jackson ga

Tier II Technician

Tier 1 Helpdesk Technician

Technical Support Representative

IT Generalist

IT Support Specialist 1

Imaging IT Support Spec - Southwest Georgia Region

Technical Support Analyst [Google Workspace & Admin Console] - Forsyth, GA

School Technology Assistant (STA) -MRES

IT Support Engineer

Seasonal, Operations Technical Specialist (Part Time)

Geek Squad Agent (Retail Store)

Restaurant IT Support (Mobile Position) OTP

Specialist, Technical Support

Major Incident Manager III

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