Top 24 Desk agent Jobs in Jackson Hole Wy

Spa Desk Agent
Hotel Jackson —Jackson, WY
- $20 - $24 an hour
- Full-time
- Hotel
- High school diploma or GED
- In-person
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Front Desk Agent (Hotel Terra)
Hotel Terra & Teton Mountain Lodge, a Noble House Hotel —Jackson Hole, WY
- From $21 an hour
- Part-time
- Hotel
- Front desk
- Computer skills
- Commuter assistance
- 401(k)
Front Desk Agent/Concierge
Teton Club —Teton Village, WY
- From $23 an hour
- Full-time
- Residential
- In-person
- Entry level
- Free parking
- Commuter assistance
Quick Apply
3d
Front Desk Agent
The Virginian Lodge —Jackson, WY
- From $20 an hour
- Seasonal
- Hotel
- Entry level
Guest Services Agent at Snake River Sporting Club
Snake River Sporting Club, a Noble House Resort —Jackson, WY
- Full-time
- Residential
- Team management
- Mentoring
- Employee discount
- Retirement plan
Alpine House Host
Arbus Hospitality —Jackson, WY
- $26 - $28 an hour
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Overnight Guest Service Agent (Night Audit)
Trailborn Jackson Hole —Jackson, WY
- $24 an hour
- Weekends as needed
- Computer skills
- Communication skills
- Entry level
Quick Apply
2d
Guest Service Associate - Reservations, Front Desk, Concierge
Rusty Parrot Lodge —Jackson, WY
- Full-time
- Ability to lift 25 pounds
- Entry level
- Resort
Quick Apply
Overnight Guest Service Agent
The Lodge at Jackson Hole —Jackson, WY
- Overnight shift
- Inventory management
- Basic math
- English
Quick Apply
Guest Service Agent
The Lodge at Jackson Hole —Jackson, WY
- Full-time
- Inventory management
- English
- Hotel
Quick Apply
14d
Guest Service Agent
Flying Saddle Resort —Alpine, WY
- Weekends as needed
- Hotel
- Cash register
- Computer skills
- Disability insurance
- Health insurance
Front Desk Representative (Full-Time Seasonal) Summer 2026
Grand Targhee Resort —Alta, WY
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Basic math
Reservations Agent (Full and Part-Time Seasonal) (Summer 2026)
GRAND TARGHEE RESORT —Alta, WY
- Weekends as needed
- Basic math
- Office
- High school diploma or GED
Guest Services Supervisor
Rusty Parrot Lodge —Jackson, WY
- Full-time
- Mid-level
- Hotel
- Mentoring
Quick Apply
Room Attendant PT Seasonal
Mountain Modern Jackson —Jackson, WY
- Part-time
- Ability to climb stairs
- Hotel
- Ability to lift 50 pounds
Quick Apply
7d
Room Attendant
The Lodge at Jackson Hole —Jackson, WY
- Full-time
- Spanish
- English
- Ability to climb stairs
Quick Apply
14d
Customer Service Agent
Pye-Barker Fire & Safety, LLC —Jackson, WY
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply

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Spa Desk Agent
Hotel Jackson —Jackson, WY
Transfer calls appropriately and take accurate messages. The Spa Desk Agent assists guests with service selection, processes payments, coordinates with…
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Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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desk agent jobs near jackson hole wy

Spa Desk Agent

Hotel Jackson -
Jackson, WY

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Qualifications

Computer operation
Customer communication
Teamwork
Guest relations
Employee relationship building
High school diploma or GED
Appointment scheduling

Full Job Description

Hotel Jackson — Spa Desk Agent

Department: Spa & Wellness

Reports to: Spa Operations Manager / Director of Spa & Wellness

Location: Hotel Jackson – Jackson Hole, Wyoming

Status: Full-time / Non-Exempt

POSITION SUMMARY

The Spa Desk Agent serves as the first point of contact for guests visiting Hotel Jackson’s luxury spa. This role manages spa scheduling through Book4Time, ensures smooth check-ins, provides clear and warm communication, and supports the overall guest experience with professionalism and hospitality. The Spa Desk Agent assists guests with service selection, processes payments, coordinates with providers, and maintains the welcoming environment expected at a boutique luxury property.

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PRIMARY RESPONSIBILITIES

Guest Scheduling & Check-In

· Schedule services for individuals and groups using Book4Time.

· Call guests to confirm service details, preferences, and appointment times.

· Answer guest questions about spa services, property amenities, and general information.

· Check guests in by verifying name and appointments in Book4Time.

· Provide guests with a warm orientation to spa facilities including locker rooms, lounges, and amenities.

· Update reservations and cancellations in Book4Time throughout the day.

· Notify providers promptly of any changes, additions, cancellations, or late arrivals.

· Assist in resolving scheduling challenges, including locating alternate providers when necessary.

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Guest Relations

· Welcome every guest with a warm greeting, eye contact, and attentive presence.

· Engage guests in conversation regarding their stay, preferences, and spa interests.

· Listen actively and respond promptly to guest questions, needs, and concerns.

· Thank guests sincerely and provide a gracious farewell.

· Assist guests with disabilities or special requirements with care and respect.

· Support other spa and hotel employees to ensure seamless guest service.

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Payment & Cash Handling

· Obtain, maintain, and secure assigned cash bank.

· Process guest payments for spa services using Book4Time and hotel-approved POS systems.

· Handle cash, credit cards, gift certificates, room charges, and other approved payment methods.

· Balance and secure bank at the end of the shift.

· Prepare and drop receipts with Accounting.

· Collect and log cash tips for service providers.

· Process adjustments, corrections, vouchers, and miscellaneous charges as needed.

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Communication

· Answer telephones promptly, warmly, and professionally.

· Use guest names whenever possible to personalize service.

· Transfer calls appropriately and take accurate messages.

· Communicate clearly and respectfully with guests, providers, and team members.

· Discuss work-related information discreetly, avoiding guest-facing areas.

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Working with Others

· Develop supportive, respectful working relationships with coworkers and leaders.

· Partner with spa providers and other departments to ensure smooth operations.

· Demonstrate teamwork, integrity, and professional conduct in all interactions.

· Handle sensitive issues with tact, discretion, and confidentiality.

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Quality Assurance & Standards

· Uphold all Hotel Jackson service and cleanliness standards.

· Ensure accurate record-keeping and adherence to spa procedures.

· Maintain professionalism in appearance and behavior at all times.

· Perform other duties as requested to support the spa team.

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Safety & Security

· Follow all hotel and departmental safety protocols.

· Report accidents, injuries, and unsafe conditions immediately.

· Protect guest privacy, sensitive information, and company assets.

· Maintain secure handling of tools, equipment, and financial assets.

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Physical Requirements

· Stand, walk, or sit for extended periods.

· Lift, carry, push, or pull up to 10 pounds.

· Use computers, communication systems, and office equipment throughout shift.

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QUALIFICATIONS

Required

· High school diploma or equivalent.

· Up to one year of related experience (spa, retail, hospitality, or front desk experience helpful).

Preferred

· Experience in a luxury hospitality environment.

· Strong communication and guest service skills.

Pay: $20.00 - $24.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desk agent jobs in jackson hole wy

Spa Desk Agent

Front Desk Agent (Hotel Terra)

Front Desk Agent/Concierge

Front Desk Agent

Guest Services Agent at Snake River Sporting Club

Alpine House Host

Overnight Guest Service Agent (Night Audit)

Guest Service Associate - Reservations, Front Desk, Concierge

Overnight Guest Service Agent

Guest Service Agent

Guest Service Agent

Front Desk Representative (Full-Time Seasonal) Summer 2026

Reservations Agent (Full and Part-Time Seasonal) (Summer 2026)

Guest Services Supervisor

Room Attendant PT Seasonal

Room Attendant

Customer Service Agent

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