Top 206 Account specialist Jobs in Jackson Mi

E-Service/Digital Account Specialist I
American 1 Credit Union —Jackson, MI
- $21.13 an hour
- High school diploma or GED
- Mentoring
- Communication skills
- Dental insurance
- Vision insurance
2d
Director of Landscape Maintenance and Snow Services
Todd's Services Inc. —Michigan
- $100,000 - $115,000 a year
- Extended hours
- Spanish
- Clean driving record
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Life Insurance Account Specialist
HG Financial And Associates —Jackson, MI
- $86,000 - $135,000 a year
- Full-time
- Background check
- US work authorization
- In-person
- Opportunities for advancement
- Life insurance
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Michigan
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Account Representative
Superior Auto Inc —Hillsdale, MI
- $14 - $15 an hour
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
10d
Client Success Specialist
greenpath, inc. —Jackson, MI
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Branch Office Administrator
Edward Jones —Jackson, MI
- Full-time
- Computer literacy
- Office
- Communication skills
- Profit sharing
- Health savings account
Account Executive, Track Group Sales
NASCAR —Brooklyn, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
8d
Consignment Manager
BASF —Jackson, MI
- $95,000 - $110,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Conflict management
- Business Administration
Account Associate - State Farm Agent Team Member
Zach Piotrowski - State Farm Agent —Albion, MI
- $50,000 - $70,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- 401(k)
- Paid time off
Quick Apply
Customer Development Representative - Jackson, MI
UniFirst —Jackson, MI
- Full-time
- High school diploma or GED
- Associate's degree
- Entry level
- Profit sharing
- Paid holidays
11d
Associate Director, Community Partnerships
American Cancer Society —Michigan Center, MI
- $80,000 - $85,000 a year
- Weekends as needed
- 5 years
- Office
- Master's degree
- Health insurance
- Dental insurance
Account Manager
1100 Applied Industrial Technologies, Inc. —Jackson, MI
- $45,000 a year
- Nights as needed
- English
- Mid-level
- High school diploma or GED
Account Representative - State Farm Agent Team Member
Trinesha Goebel - State Farm Agent —Mason, MI
- $45,000 - $65,000 a year
- Full-time
- Office
- Residential
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Joe Munie - State Farm Agent —Jackson, MI
- $40,000 - $80,000 a year
- Full-time
- Office
- Marketing
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Zach Piotrowski - State Farm Agent —Albion, MI
- $50,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- 401(k) matching
- Opportunities for advancement
Quick Apply
Account Manager - State Farm Agent Team Member
Ridge Tefft - State Farm Agent —Eaton Rapids, MI
- $40,000 - $140,000 a year
- Full-time
- Hybrid work
- Mid-level
- Leadership
- Marketing
- 401(k)
- Paid time off
Quick Apply
Associate Financial Advisor
Raymond James Financial, Inc. —Jackson, MI
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Personal Lines Account Manager
The Misch Group —Mason, MI
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
- Disability insurance
- Health insurance
Quick Apply
Territory Account Manager
Redline Equipment —Litchfield, MI
- Full-time
- Dealership
- Computer literacy
- Research
- Health insurance
- Dental insurance
Quick Apply

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E-Service/Digital Account Specialist I

American 1 Credit Union -
Jackson, MI

Apply Now

Job Details

$21.13 an hour
2 days ago

Benefits

Dental insurance
Vision insurance
Benefits from day one

Qualifications

Customer communication
Confidential information handling
High school diploma or GED

Full Job Description

We are looking for an E-Service/Digital Account Specialist!

Does your experience include helping customers behind the scenes in a digital/electronic format?
Do you have experience in customer service and finding solutions to client needs?
Do you have excellent professional written communication skills?

If so, we invite you to consider a career at American 1 Credit Union. Below are more details before you decide to apply:

Location: onsite in Jackson, MI in a Call Center Environment
Position: E-Service Specialist
Hourly: $21.13
Benefits start on day one: Health, Dental, Vision, Time Off
All offers of employment are contingent upon background screens

The E-Services Specialist is responsible for delivering excellent member experience through responding to member needs via electronic delivery channels. The E-Services Specialist must be equipped to respond to general member questions, account inquiries, loan questions, and member concerns. This position requires excellent communication skills to effectively engage and recognize the member’s needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The E-Services Specialist works collaboratively with their team to assure that the member experience is superior, and goals are achieved.

Essential Job Functions

Engaged Communication: Ensure that engagement between co-workers and members is meaningful with a focus on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Timely Member Response: Service members through digital communication channels including online banking messages, emails, metro fax, mobile messages, etc. Answer detailed questions about credit union products and services including, but not limited to: bill pay, home banking system, mobile deposits, payments for loans/credit cards, and questions about loans and products. Provide assistance with technical support to members with personal computers, browsers and cell phones so that they are able to utilize the technology provided by the credit union.
Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members that are consistent with individual and branch goals.
Attention to Detail and Confidentiality: Ensure that all member activity is done accurately. Maintain confidentiality by avoiding unauthorized disclosure of member information.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures including policies and procedures for customer identification and all BSA requirements
Community Advocate: Serves as a representative of the credit union while in the community.
Department and District Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of home branch. Willingness to mentor and support other team members.

Competencies Required

People Focused and Strong Communication: Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Follows all core process, policies, and procedures.
Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members so as to anticipate problems and ensure the effectiveness of the institution.
Humbly Confident and Inquisitive: Committed to asking questions for clarification so that confidence is built in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.

Key Accountability Items:

Support and Collaborate with Department Team
Accuracy on transactions and completion of account documents
Uphold GREAT service standards
Personal Scorecard Results
High level of knowledge of all products and services

Requirements:

A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.

The Ideal Candidate:

Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team

Apply Now

Refine Your Search

account specialist jobs in jackson mi

E-Service/Digital Account Specialist I

Director of Landscape Maintenance and Snow Services

Life Insurance Account Specialist

B2B Account Executive, Outside Sales

Account Representative

Client Success Specialist

Branch Office Administrator

Account Executive, Track Group Sales

Consignment Manager

Account Associate - State Farm Agent Team Member

Customer Development Representative - Jackson, MI

Associate Director, Community Partnerships

Account Manager

Account Representative - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Associate Financial Advisor

Personal Lines Account Manager

Territory Account Manager

I want to receive the latest job alert for account specialist in jackson mi

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