Optimal Care is where your dedication meets a rewarding career.
Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.
As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.
We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
Keep our offices running smoothly so our teams can focus on delivering exceptional patient care. As a Facility Coordinator, you'll ensure seamless maintenance operations across all our locations - managing work orders, coordinating repairs, maintaining equipment, and serving as the go-to person for keeping our physical environments safe, functional, and professional. This role is perfect for a hands-on problem-solver who takes pride in creating well-maintained workspaces. You'll be the person our teams depend on when something needs fixing, organizing, or improving - making a tangible impact on everyone's daily work environment.
Manage Maintenance Operations
- Receive, manage, and process work order requests across all locations
- Ensure problems are resolved timely and accurately
- Respond to maintenance calls promptly and appropriately
- Perform routine maintenance including repairs, cleaning, organizing, and waste disposal
- Maintain organized tracking systems for work orders and maintenance activities
Maintain Equipment and Systems
- Ensure all equipment operates properly including furniture, kitchen appliances, and office equipment
- Maintain climate control systems at each location
- Arrange and facilitate specialized repairs as needed
- Monitor equipment conditions and identify maintenance needs proactively
- Ensure compliance with safety and infection control standards
Coordinate with Vendors and Contractors
- Act as liaison between employees and outside contractors for specialized repairs
- Coordinate vendor access and oversee contractor work
- Ensure quality of vendor services and timely completion
- Manage vendor relationships professionally
- Obtain quotes and schedule services as needed
Support Facility Operations
- Participate in emergency preparedness planning as appropriate
- Identify opportunities to enhance workflow and productivity through facility improvements
- Ensure environments promote respect for patient privacy and property
- Maintain professional, organized office spaces across all locations
- Support office relocations, setup, or reorganizations as needed
Ensure Compliance and Safety
- Practice and enforce infection control principles
- Follow all infection control guidelines per agency policy
- Maintain HIPAA compliance for patient and staff privacy
- Ensure facilities meet safety standards and regulations
- Report safety concerns and implement corrective actions
Required Qualifications
- High school diploma or GED
- Minimum 1 year of experience in healthcare or related setting
- Reliable transportation with valid automobile insurance
- Willingness to travel regularly between company office locations
Essential Skills
- Excellent verbal and written communication abilities
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite for creating reports and trackers
- Ability to work independently in a fast-paced environment
- Problem-solving skills with hands-on maintenance capabilities
- Customer service orientation with professional demeanor
- Flexibility to respond to urgent maintenance needs
You're a resourceful problem-solver who can assess a maintenance issue, determine the best solution, and either fix it yourself or coordinate the right contractor to handle it. You take pride in keeping facilities looking professional and functioning properly, understanding that a well-maintained workspace helps everyone do their best work. You're organized and systematic, tracking work orders efficiently, following up to ensure completion, and maintaining clear documentation. You can juggle multiple requests across different locations, prioritizing urgent needs while keeping routine maintenance on track. You're comfortable working independently, spending significant time traveling between locations without daily direct supervision. You're self-motivated and take initiative - when you notice something that needs attention, you take care of it rather than waiting to be asked. You're adaptable and responsive, understanding that urgent maintenance issues can disrupt your planned schedule. You remain calm when emergencies arise, whether it's a plumbing issue, HVAC failure, or equipment malfunction requiring immediate attention. You communicate well with diverse stakeholders - employees reporting issues, contractors performing repairs, and leadership requesting facility improvements. You're professional, courteous, and focused on creating positive experiences even when addressing problems.
This role offers variety and independence - you'll work across multiple locations rather than being confined to one office, and you'll have the autonomy to manage your schedule and priorities. You'll see the direct results of your work in well-maintained facilities that support our healthcare mission. We provide training on our specific facilities and systems, opportunities to develop your maintenance and coordination skills, and a supportive environment where your contributions keep operations running smoothly.
Professional Growth:
- Exposure to facilities management across multiple healthcare office locations
- Development of vendor management and coordination skills
- Training on healthcare facility compliance and safety standards
- Opportunities to lead facility improvement projects
- Potential for expanded responsibilities as organization grows
This position requires moderate to high travel between company office locations on a regular basis. You'll spend your time traveling to various sites, conducting maintenance work, coordinating repairs, and responding to urgent facility needs. The role has a high degree of schedule disruption - routine is frequently interrupted by urgent maintenance issues, equipment failures, or unexpected facility problems requiring immediate attention. Flexibility and the ability to pivot quickly are essential to success in this role. Physical demands include standing, walking, bending, lifting (up to 50 lbs), using tools and equipment, and working in varied conditions including potentially uncomfortable temperatures when HVAC systems need repair.
If you're a hands-on problem-solver who takes pride in maintaining professional, functional workspaces and enjoys the variety of working across multiple locations, we'd love to hear from you.
Location
We are hiring up to three team members to work on-site at one of the following branch locations:
- Bingham Farms Branch - 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025
- Jackson Branch - 801 Rosehill Road, Jackson, MI 49202
- Saginaw Branch - 4760 Fashion Square Blvd, Saginaw, MI 48604
Schedule
- This is a per diem position with availability required Monday through Friday between 8:00am and 5:00pm; hours are not guaranteed. Weekend Availability may be required on an as-needed basis and will be scheduled well in advance.
How We Care for You
- Minimum of 3 Weeks Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- HSA and FSA options including Dependent Care
- Company paid Short Term Disability
- Company paid Life Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Company Vehicle Program for field roles
- Pet Insurance
- ID and Fraud Protection
- And more...
Background Screening
Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.
Equal Opportunity Employer
We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
