Top 122 Customer service Jobs in Jacksonville, Nc

General Support Assistant / Front Desk Agent
IFixNC —Jacksonville, NC
- $13 - $17 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
MCR Hotels —Jacksonville, NC
- $13 - $15 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Wawa, Inc. —Jacksonville, NC
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Representative, Customer Service
LCI —Camp Lejeune, NC
- Monday to Friday
- High school diploma or GED
- Warehouse
- 1 year
- Wellness program
- Paid holidays
Quick Apply
CSR
Community Veterinary Partners —Jacksonville, NC
- $16 - $18 an hour
- Monday to Friday
- Mid-level
- 2 years
Quick Apply
Front Desk
COLUMBIA HOTEL INC —Jacksonville, NC
- Hotel
- Entry level
Quick Apply
Resident Service Specialist
Hunt Military Communities —Camp Lejeune, NC
- Sales
- Word processing
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
5d
Customer Success Manager - North Carolina
Alfa AI —North Carolina
- $95,000 - $110,000 a year
- Full-time
- Remote
- Management
- Public speaking
- Mid-level
1d
Customer Service Associate
Big Lots —Jacksonville, NC
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Care Representative - Camp Lejeune
STRUCTION SOLUTIONS —Camp Lejeune, NC
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
Quick Apply
7d
Front Desk/Receptionist
Goshen Medical Center —Jacksonville, NC
- Word processing
- Windows
- High school diploma or GED
5d
Front Desk Agent
Courtyard Jacksonville —Jacksonville, NC
- $11.00 - $12.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
12d
Customer Service Agent, Cross Functional (Part-Time)
Piedmont Airlines, Inc. —Richlands, NC
- $15.25 an hour
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Customer service
- Paid training
- Paid holidays
Quick Apply
6d
Customer Service Associate I
Dollar Tree —Jacksonville, NC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Front Desk Receptionist and Referral Coordinator
Swetang Patel MD PA —Jacksonville, NC
- $15 - $17 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist and Administrative Assistant
ProType Services —Jacksonville, NC
- $12 - $13 an hour
- Full-time
- Microsoft Excel
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Jacksonville, NC
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Receptionist
C. M. Mitchell Construction —Sneads Ferry, NC
- $15 - $18 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
20h
Guest Service Specialist
Spinnaker's Reach Realty, LLC —Emerald Isle, NC
- $16 - $24 an hour
- Weekends as needed
- Office
- Communication skills
- Entry level
Quick Apply
5d
Customer Care Representative
Zeiders Enterprises, Inc. —Camp Lejeune, NC
- Writing skills
- High school diploma or GED
- Driver's License

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General Support Assistant / Front Desk Agent

IFixNC -
Jacksonville, NC

Quick Apply

Job Details

Full-time
$13 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

Computer operation
Maintaining an organized workspace
Inventory management
Computer literacy
Administrative experience
High school diploma or GED
Attention to detail
Organizational skills
Initiative

Full Job Description

At iFixNC, we pride ourselves on being the area's oldest and most experienced electronics repair firm. Established in 2010, we specialize in repairing a wide range of electronic devices, including phones, computers, tablets, game systems, and more. Our team consists of out-of-the-box thinkers who are passionate about technology and committed to delivering top-notch service to our customers.

We are currently seeking a General Support Representative to join our dynamic team. No prior experience is necessary, as we provide comprehensive training. However, experience in the field is a definite plus. As part of our team, you'll have the opportunity to learn new skills, including basic device repair, in a fast-paced environment where no two days are the same.

The General Support Representative is an in person role that combines customer service, administrative assistance, and basic technical support to ensure smooth daily operations in a fast-paced computer and cellular repair environment. This individual will serve as the first point of contact for customers, assist in managing repair workflows, and provide crucial support to technicians and management.

Key Responsibilities:
Customer Service & Front Desk

Greet customers with a positive, professional attitude and assist with check-in/check-out processes
Collect customer information, device details, and service requests accurately
Answer phone calls, respond to messages, and manage in-store inquiries promptly
Provide basic information about services, turnaround times, warranties, and pricing
Keep customers updated on the status of their repairs or service order

Administrative Support

Create and maintain repair tickets in the customer/ticket management system
Assist with payment processing, invoicing, and receipt generation
Track inventory and notify management of low stock or parts needed
File documents, organize paperwork, and assist with daily reports
Help maintain a clean, organized, and professional front office environment
Support marketing campaigns

Technical & Shop Support

Assist with light technical tasks such as charging/test setups, labeling devices, or backing up data under supervision
Prepare devices for technician intake (cleaning, removing cases, documenting damage)
Run basic diagnostics using in-store tools or software (training provided)
Notify customers when devices are ready for pickup or if additional info is needed
Work alongside technicians to manage workflow and customer communication

Qualifications:

High school diploma or equivalent required
1+ year experience in customer service, retail, or administrative role preferred
Basic understanding of smartphones, tablets, and computers (Apple, Android, Windows)
Strong organizational skills and attention to detail
Comfortable using software platforms, email, and basic tools
Excellent communication and interpersonal skills
Ability to multitask and adapt to shifting priorities in a busy environment
Strong communication and interpersonal skills
Possess strong Initiative
Basic typing skills
Have a strong aptitude for navigating challenges
Proven critical thinker
Ability to think outside the box and solve problems creatively and effectively
Ability to Work Independently as well as in a team setting
Utilizes rationality to navigate complex client demands

Additional Information:

Must be able to work flexible on-site during store hours, including some weekends
Training on in-house systems and repair processes will be provided
Growth opportunities available for individuals interested in learning repair skills
Dependable transportation is a MUST

How to apply: To Apply, please submit your resume along with a brief explanation of your favorite Ice Cream Flavor to show that you have made it this far.

We look forward to hearing from you!

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What days/times work best for you to interview?
Do you have your own reliable transportation?
Would you be willing to provide support at other iFixNC locations on occasion?
Do you have any questions /notations/ feedback for us?
Would you like to be considered for our Camp Lejeune or Swansboro locations for employment also (General Support Assistant/Front Desk)? If so, please provide the location(s) in which you would like to also be considered for.
Our operational hours are (945-745 M-S; 1145-615 Sun). Are there any days/times that you are consistently unavailable due to other obligations (college, other work etc)? If, so, what are your consistantly unavailble days/times?

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in jacksonville, nc

General Support Assistant / Front Desk Agent

Front Desk Agent

Customer Service Associate

Representative, Customer Service

CSR

Front Desk

Resident Service Specialist

Customer Success Manager - North Carolina

Customer Service Associate

Customer Care Representative - Camp Lejeune

Front Desk/Receptionist

Front Desk Agent

Customer Service Agent, Cross Functional (Part-Time)

Customer Service Associate I

Front Desk Receptionist and Referral Coordinator

Front Desk Receptionist and Administrative Assistant

Customer Service Associate

Front Desk Receptionist

Guest Service Specialist

Customer Care Representative

I want to receive the latest job alert for customer service in jacksonville, nc

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