Overview:
The Import/Export Coordinator supports the Customer Service and Logistics Department by overseeing day-to-day import and export activities of CGR (CG Railway LLC) to ensure compliant movements and customer satisfaction.
CGR Rail-Ferry | CG Railway LLC
Responsibilities:
RESPONSIBILITIES:
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Oversee the import and export processes of CGR shipments.
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Manifest shipments in the ACE interface.
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Maintain email notices and communications with customers and customs brokers pertaining to shipments.
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Ensure compliance with U.S. and international trade regulations, including customs regulations.
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Maintain accurate and complete records of all import/export transactions in accordance with record retention requirements
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Monitor and track domestic and international shipments; proactively identify an d resolve shipping delays or customs clearance issues.
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Field incoming customer requests via email and phone with a sense of urgency and attention to detail.
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Prepare documentation related to dangerous goods.
- Assist with audits, inquiries, or reviews related to shipping and trade compliance.
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Coordinate cross-department efforts for proper invoicing
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Performs other duties as assigned by the manager to support business and operational needs
Qualifications:
REQUIRED EDUCATION / EXPERIENCE / SKILLS
- High school diploma or GED
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Bilingual – Spanish / English
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Five years of relevant experience working in import/export documentation.
- Experience coordinating with freight forwarders and customs brokers
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Demonstrated proficiency in Microsoft Office (Outlook, Word, and Excel)
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Flexibility to work weekends and holidays.
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Must be motivated, detail-oriented and able to work proactively and effectively with minimal supervision.
