Top 7 Devops engineer Jobs in Jefferson La

DevOps Support Engineer
Copado —New Orleans, LA
- $65,000 - $80,000 a year
- Weekends as needed
- DevOps
- English
- Research
- Dental insurance
- 401(k)
Quick Apply
5h
Senior Engineering Management Specialist - DevOps Engineer
Deloitte —New Orleans, LA
- $105,400 - $207,800 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
21h
DevSecOps Developer Programmer
Goldbelt, Inc. —New Orleans, LA
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
7d
Senior Cloud Infrastructure Engineer: Deployments
Jack Henry & Associates —United States
- Full-time
- Remote
- Computer science
- 6 years
- Computer Science

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DevOps Support Engineer

Copado -
New Orleans, LA

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Job Details

Full-time
$65,000 - $80,000 a year
5 hours ago

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Version control
Customer communication
Customer relationship building
Git
English
Incident Escalation
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
CRM system proficiency
SaaS
Escalation handling
Developer tools
Technical Proficiency

Full Job Description

About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human’s ability to orchestrate business application development in the agentic age to drive digital transformation for 1,500+ of the most innovative brands on the planet — from Coca-Cola to T-Mobile to Volkswagen. Our agentic platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. We operate in a dynamic and competitive industry and our consistent growth reflects our continued commitment to innovation and customer success.

Job Summary

The Copado Support team is responsible for innovating, maintaining, and providing the best customer experience and support to our users across all industries every day. Our users count on our platform to be highly reliable, secure, and to preserve all of their customized integrations every time we ship. This is a highly technical support role with opportunities for rapid advancement and salary adjustment.

Copado seeks a talented, hardworking individual with great energy, leadership, and initiative to drive delivery and customer success for one of the fastest-growing applications in the Salesforce ecosystem. We provide our employees with flexible working environments and competitive benefits in all of our global offices, along with the opportunity to grow with the Company.

Key Responsibilities

Manage case queues in accordance with customer agreements
Answer technical questions, solve technical problems, and suggest appropriate workarounds related to the Copado platform
Understand and advocate for customer needs
Resolve customer service issues and skillfully manage/troubleshoot complex customer service problems
Manage customers' expectations and experience in a way that results in high customer satisfaction
Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers
Contribute to & maintain knowledge base articles, ensuring accuracy & continuous improvement
Research, document, and escalate cases according to procedure
Actively participate in job-related training
Assist with the design and delivery of product and other technical training
Review support cases for technical and troubleshooting accuracy
Identify product and services up-sell opportunities and describe Copado solutions to customers in a way that is articulate, accurate, and persuasive
Complete assigned project responsibilities

Qualifications & Experience

1-5 years of prior experience in Salesforce
1-5 years of prior experience in Customer Support or DevOps
Knowledge of SaaS environments and Integrated Technologies
Knowledge of development technologies and tools (XML, APIs, CLI, SQL, error logs, etc.)
Specific experience and understanding of branching strategy and hosted version control vendors, Copado, and Salesforce working knowledge and experience
Familiarity with Git repositories
A love for building relationships and a proven track record of using your incredible problem-solving and interpersonal skills to achieve success goals
Demonstrated analysis, problem-solving, and troubleshooting expertise
Detailed, organized, and results-oriented
Flexible schedule: willingness to work nights and weekends as needed
Ability to effectively prioritize and escalate customer issues as required
Excellent written and verbal communication skills (both in English)
Experience working with remote teams and a global client base.
Comfortable interacting with all levels of management
Ability to multitask and perform effectively under pressure
Copado Admin and Developer Certifications

Benefits

Copado offers a comprehensive benefits package, which includes:

Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) Plan
Paid Time Off
Wellness Perks

Copado is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.

Compensation for this role will vary based on several factors, including the candidate's qualifications, skills, competencies, and experience. Pay ranges are not necessarily representative of starting salaries for all locations. In addition to our outstanding benefits package, eligible full-time employees may also qualify for Copado's equity program.

Copado's pay ranges reflect On Target Earnings (OTE), which encompasses base salary, bonuses, and/or commissions for meeting 100% of set targets.

#LIOnsite

The pay range for this role is:
65,000 - 80,000 USD per year(New Orleans)

Quick Apply

Refine Your Search

devops engineer jobs in jefferson la

DevOps Support Engineer

Senior Engineering Management Specialist - DevOps Engineer

DevSecOps Developer Programmer

Senior Cloud Infrastructure Engineer: Deployments

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I want to receive the latest job alert for devops engineer in jefferson la

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Job Summary

Key Responsibilities

Benefits

Copado offers a comprehensive benefits package, which includes:

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