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Quality Assurance Technician

Idaho Milk Products -
Jerome, ID

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Food and beverage product quality management
Diagnostic test interpretation
Diagnostic result interpretation
Food production
Confidential information handling
Biological sample management
Laboratory safety
Quality records maintenance
Maintaining an organized workspace
Food safety management
Food processing plant experience
Safety regulations
Spreadsheets
Regulatory compliance
Mid-level
Laboratory test results documentation
Laboratory equipment calibration
Quality reports
Laboratory staff training
High school diploma or GED
Manufacturing standard operating procedures
Manufacturing facility experience
Driver's License
Laboratory reports
Quality assurance in testing
Laboratory quality control records management
HACCP
Team training
Physical inventory counts for inventory management
Laboratory standard operating procedures

Full Job Description

Department:

Lab

Location:

Ice Cream Plant

City:

Jerome

State/Territory:

Idaho

Reports to:

Quality Assurance Supervisor

Employment status:

Full time

FLSA Status:

Non-exempt

Shifts:

Swing Shift

# of openings:

SHIFT:

8-Hour Swing Shift, 2:00 pm to 10:30 pm. Subject to change according to business needs.

BENEFITS:

We are delighted to offer a comprehensive benefits package that encompasses Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending Accounts, Supplemental Insurance, Vacation, Holiday Pay, Personal Time Off (PTO), and a 401(k) plan with a company match. Eligibility and waiting periods may apply.

POSITION SUMMARY:

The Quality Assurance Technician plays a vital role in ensuring the safety, quality, and consistency of all ice cream products produced at the plant. This position supports the Quality Department by performing environmental monitoring, water testing, production-area oversight, and routine plant audits. This position assists with data collection and reporting, maintains equipment calibrations, and conducts laboratory and production testing. Additional responsibilities include weekly supply inventory, timely communication of any out-of-specification results to the Quality Manager and Production team, and assisting with training efforts related to Quality, GMP, and HACCP for new hires and plant personnel. Additional duties may be assigned based on business needs.

ESSENTIAL FUNCTIONS, DUTIES AND PERFORMANCE RESPONSIBILITIES:

Follow established GLPs, SOPs, SSOPs, laboratory methods, and work instructions.
Adhere to all plant GMP requirements.
Conduct assigned audits throughout the facility.
Support and maintain the Corrective Action Program.
Support the Environmental Monitoring Program through scheduled testing and documentation.
Perform weekly inventory counts for laboratory and QA supplies.
Maintain clean, organized work areas and properly care for laboratory equipment.
Participate in continuous improvement initiatives.
Perform routine testing and maintain equipment calibration schedules.
Conduct accurate, timely product testing to support efficient production flow.
Manage and track product sample inventory.
Deliver high-quality testing that contributes to timely reports (RTFT, consumer complaints, etc.).
Maintain production and laboratory records in compliance with regulatory and plant standards.
Uphold confidentiality and security of all information within the Quality Department.
Follow all plant safety policies, practices, and procedures.
Contribute ideas to improve workplace safety.
Comply with OSHA and plant safety regulations.
Immediately communicate any safety concerns to management.
Report to work on time and participate in all required meetings and training sessions.
Use lab meetings as a forum to share feedback and suggestions.
Participate in performance evaluations.

POSITION SPECIFICATIONS AND QUALIFICATIONS:

Education:

Required: High school diploma/GED or equivalent work-related experience.

Experience:

1–2 years of experience in quality assurance or a similar role preferred.
Dairy or food manufacturing laboratory experience strongly preferred.

Knowledge, Skills and Abilities:

Ability to read and follow basic operating instructions.
Strong ability to interpret, understand, and communicate testing results.
Highly self‑motivated; able to work independently and handle multiple priorities.
Proven reliability and strong sense of responsibility.
Effective verbal and written communication skills with all levels of plant staff.
Exceptional attention to detail.
Team‑oriented with a positive work approach.
Solid problem‑solving and troubleshooting abilities.
Demonstrated ability to maintain accurate, timely documentation.
Willingness to learn new concepts and adapt to change.
Proficiency in Microsoft Office, especially Excel.
Valid state driver’s license, proof of liability insurance, and an acceptable driving record in accordance with company insurance guidelines.
Ability to travel between locations as needed during the work week.

Physical Requirements:

Environmental exposure to warehouses stored at ambient (60-70° F), refrigerated (35° F), and frozen (minus 20° F) temperatures, as well as potential exposure to temperatures at or above 120° F.
Walking: Moving about on foot to accomplish tasks, particularly for short distances on a regular basis.
Subject to up to at least 92db’s
Lifting: up to 20 lbs. occasionally
Walking: Moving about on foot to accomplish tasks, on a regular basis
Reaching: Extending hands and arms in any direction
Stooping: Bending body downward and forward by bending spine at the waist occasionally
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities that must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly

If you’re excited about this opportunity, we invite you to apply by visiting our website at www.idahomilkproducts.com

Apply Now

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