Top 4075 Customer service Jobs in Jersey City Nj

New Store Concierge
Key Food Stores Co Operative, Inc. —Matawan, NJ
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Customer Service Representative – ERISA Fidelity Department
Colonial Surety Company —Woodcliff Lake, NJ
- From $45,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
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E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
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Medical Front Desk Concierge / Patient Experience Coordinator
Visco Spine & Joint Center —Hoboken, NJ
- From $21 an hour
- Full-time
- Private practice
- Spanish
- Mid-level
- Paid training
- Wellness program
Quick Apply
Truck Dispatcher
CRUSTERS LLC —Paterson, NJ
- From $22 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k)
Quick Apply
7d
Dispatcher and Customer Service Representative
Confidential —Kearny, NJ
- $23 - $25 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
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Wellness Studio Front Desk/Retail Receptionist
Salvation Wellness —Jersey City, NJ
- $18 - $20 an hour
- Part-time
- Customer service
- In-person
- Guest services
- Paid training
- Dental insurance
Quick Apply
Customer Support Associate
Bluevine - US —Jersey City, NJ
- $23 an hour
- Hybrid work
- Office
- Entry level
- Paid parental leave
- Health insurance
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Customer Service Center Representative (Jersey City, NJ)
Enlightened, Inc. —Jersey City, NJ
- $20.87 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Health savings account
- Paid holidays
Quick Apply
Client Support Specialist
Ascendant New York —New York, NY
- $22 an hour
- Part-time
- Background check
- CPR Certification
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Inbound Retention Representative (Six-Figure Opportunity)
EchoStar —Roseland, NJ
- From $70,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Call Center Representative - Career Growth
EchoStar —Roseland, NJ
- From $43,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Barbershop Front Desk Manager
Markdaniel Barbershop —Jersey City, NJ
- From $60,000 a year
- Full-time
- In person
- Mid-level
- High school diploma or GED
- Team management
- Paid time off
- Employee discount
Quick Apply
1d
Bi-Lingual Medical Front Desk Receptionist
Garden State Pain Control Center —Jersey City, NJ
- $18 - $20 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply
14d
Verizon Customer Service Representative
Stas Consulting —Livingston, NJ
- $49,500 - $62,000 a year
- Full-time
- Background check
- In-person
- Entry level
Quick Apply
1d
Customer Support Specialist
Roche Bobois —Secaucus, NJ
- $24 an hour
- Full-time
- Office
- In-person
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
NJ - CC Patient Support Center Specialist I
Abra Dental —Secaucus, NJ
- $19 - $21 an hour
- Full-time
- Spanish
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)
IATSE National Benefit Funds —New York, NY
- $41.64 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator
Private Company —Parsippany-Troy Hills, NJ
- From $25 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Logistics & Customer Support Specialist
V & S Galvanizing —Perth Amboy, NJ
- $60,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply

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New Store Concierge

Key Food Stores Co Operative, Inc.
Matawan, NJ

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Vision insurance
Referral program

Qualifications

Spanish
Interpersonal skills
Employee relationship building
Incident Escalation
Bachelor's degree
Retail store experience
Relationship management
Grocery store experience
Training
Account management
Escalation handling

Full Job Description

Key Food Stores Co-Operative, Inc. Founded in Brooklyn in 1937, headquartered in Northern Monmouth County NJ, Key Food Stores Co-Operative Inc. includes over 460 member-owned stores with $5 billion + in annual retail sales. In addition to Key Food, these stores operate under various other banners including Food Universe, The Food Emporium, SuperFresh, Food Dynasty, and Gala Foods Supermarkets in all five boroughs, Long Island, upstate New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, and Florida.

We are a company of passionate people that think big, think differently, avoid complacency, and do the right thing for our members and require the right person that shares these values.

Summary:

The New Store Concierge is a relationship-driven role designed to welcome, guide, and support new Key Food stores from their earliest interactions through store opening and initial operations. Serving as a trusted partner and single point of contact, the Concierge builds strong relationships with store owners and managers while coordinating seamlessly across internal departments to ensure a smooth, personalized onboarding experience. Rather than focusing on any one function, the Concierge coordinates people, processes, and information across the organization to create a consistent, personalized, efficient and an overall ‘best-in-class’ onboarding journey for each new store. This role is based in our Matawan HQ with 60% travel required for onboarding new stores.

Job Description:

· Serve as the primary point of contact for new store owners and managers throughout the onboarding process.

· Build trusted relationships and function as an internal advocate for store needs and priorities.

· Deliver a white-glove onboarding experience that reflects Key Food’s partnership values.

· Coordinate onboarding efforts across internal KF teams, vendors, and stores to ensure alignment and seamless experience.

o Assist/Lead bi-weekly internal ‘Conversion checklist calls’ with internal teams

· Guide new stores through what to expect during the onboarding process, including required forms and documentation, systems access, training, etc.

· Translate store needs into actionable requirements for internal partners and communicate status back to the store.

· Assess goals and readiness to tailor onboarding support and connect stores with appropriate resources.

· Provide timely guidance and hands-on support to maintain progress.

· Anticipate challenges and address issues before they impact onboarding.

· Identify and resolve gaps or miscommunications, ensuring clear next steps and follow-through.

· Monitor 30 days’ post-opening progress and proactively connect stores with additional resources as needed.

· Capture early feedback and surface insights to improve the onboarding experience for future stores.

Qualifications:

· Bachelor’s degree or equivalent work experience preferred.

· 3–5 years of experience in onboarding, operations, customer success, account management, or a related role.

· Strong organizational and coordination skills with the ability to manage multiple initiatives simultaneously.

· Excellent communication and people skills with a service-oriented mindset.

· Sense of urgency and confidence in elevating issues internally for resolution (as necessary).

· Proven ability to work cross-functionally and influence without direct authority.

· Comfortable delivering informal training and operational guidance.

· Proficiency in Microsoft Office and relevant onboarding, project management, or CRM systems.

Grocery (store) experience REQUIRED

Bilingual in spanish is REQUIRED

Note: The above information is meant to describe the major functions of the job and should be used as a guideline only. The job description is not all-inclusive and should not be taken to represent the full scope of the position. Key Food Stores Co-Operative Inc. reserves the exclusive right to add, delete or modify the position as needed.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Mileage reimbursement
Referral program
Vision insurance

Experience:

Grocery: 2 years (Required)

Language:

Spanish (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in jersey city nj

New Store Concierge

Customer Service Representative – ERISA Fidelity Department

E-Commerce Operations & Customer Experience Specialist

Medical Front Desk Concierge / Patient Experience Coordinator

Truck Dispatcher

Dispatcher and Customer Service Representative

Wellness Studio Front Desk/Retail Receptionist

Customer Support Associate

Customer Service Center Representative (Jersey City, NJ)

Client Support Specialist

Inbound Retention Representative (Six-Figure Opportunity)

Call Center Representative - Career Growth

Barbershop Front Desk Manager

Bi-Lingual Medical Front Desk Receptionist

Verizon Customer Service Representative

Customer Support Specialist

NJ - CC Patient Support Center Specialist I

Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)

Service Coordinator

Logistics & Customer Support Specialist

I want to receive the latest job alert for customer service in jersey city nj

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