Top 3 Front desk associate Jobs in Johnson City Tn

Front Desk Associate
Appalachian Highlands Humane Society —Johnson City, TN
- $15 an hour
- Full-time
- Inventory management
- Computer literacy
- Office
Quick Apply
Front Desk Associate
All Tails Vet —Johnson City, TN
- $10 - $13 an hour
- Full-time
- Management
- Customer service
- In-person
- Paid holidays
- Paid time off
Quick Apply
Front Desk Associate
Planet Fitness —Elizabethton, TN
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
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Front Desk Associate

Appalachian Highlands Humane Society
Johnson City, TN

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Job Details

Full-time
$15 an hour

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Dog handling

Full Job Description

Front Desk Associate (Full-Time) Tuesday - Saturday 9am to 6pm

Position Summary

The Front Desk Associate serves as the first point of contact for the Appalachian Highlands Humane Society (AHHS) and plays an essential role in creating a welcoming, organized, and compassionate environment for visitors, volunteers, donors, and community members. This position supports daily front-office operations, provides customer service and clerical assistance, and offers as-needed support with animal care tasks to help ensure smooth daily shelter operations.

Key Responsibilities

Front Desk & Customer Service

Greet visitors, volunteers, donors, and community members in a friendly, professional, and compassionate manner
Answer incoming phone calls and emails; route inquiries to appropriate staff
Assist with check-ins for appointments, meetings, and events
Provide general information about AHHS hours, services, and procedures as directed
Maintain a clean, organized, and welcoming front office and lobby area

Clerical & Administrative Support

Assist the Office Manager with filing, scanning, copying, and record organization
Support routine data entry and updates in the shelter management system as directed
Prepare and assemble basic forms and informational packets as assigned
Assist with office supply inventory
Perform general clerical tasks to support daily operations

Shelter Management System Support

Enter and update basic records in the shelter management system as assigned
Ensure paperwork is properly scanned and linked to appropriate records
Flag missing or incomplete documentation for the Office Manager

Shelter Operations Support

Assist animal care staff with basic animal care tasks as needed
Provide basic enrichment, including toys, treats, calm interaction, and dog walks, as directed
Assist with routine cleaning, sanitation, and organization of animal housing, office, lobby, and other shelter areas in accordance with shelter protocols and as directed
Safely handle animals for short transfers (e.g., kennel to meet-and-greet area) following training and established protocols

Communication & Team Support

Relay messages accurately between staff, volunteers, and the public
Assist with off-site adoption events, community outreach activities, and fundraising events as assigned
Support special projects and events as assigned by the Office Manager or Director

Qualifications

Required

High school diploma or equivalent
Strong customer service and communication skills
Basic computer skills (email, data entry, office software)
Ability to multitask and remain organized in a busy environment
Comfortable working around dogs and cats
Compassionate, calm demeanor in public-facing and animal-care settings

Preferred

Previous receptionist or customer service experience
Experience in animal welfare, nonprofit, veterinary, or public-facing roles
Familiarity with shelter management systems or ability to learn quickly

Physical & Work Environment Requirements

Ability to sit or stand for extended periods
Ability to lift up to 25 lbs
Regular exposure to animals, noise, odors, and typical shelter conditions

Team Culture

AHHS values a collaborative, respectful, and mission-driven environment rooted in compassion and accountability. All staff are expected to support one another and contribute to a positive workplace that advances the welfare of animals and the community we serve.

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