Top 12 Sr. collections specialist Jobs in Johnston Ri

Collection Recovery Sr. Specialist
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Basic math
- Mid-level
- Health insurance
- Dental insurance
13d
Authorization Specialist/Biller
Care New England Health System —Warwick, RI
- Full-time
- English
- Research
- Mid-level
Senior Accreditation and Regulatory Readiness Specialist
Brown University Health —Fall River, MA
- $95,264.00 - $157,206.40 a year
- 8 hour shift
- Remote
- Nursing
- Hospital
- Mid-level
Sr. Collections Specialist
North Easton Savings Bank —South Easton, MA
- $23.00 - $30.50 an hour
- Full-time
- Hybrid work
- Bilingual
- Writing skills
- Research
Senior Library Specialist- Access Services- Circulation- Rockefeller/Sciences/Orwig
Brown University —Providence, RI
- Part-time
- Background check
- Management
- Computer literacy
Research Technician 5 (Onsite)
National Experienced Workforce Solutions —Kingston, RI
- $32 an hour
- Part-time
- Microsoft Word
- Bachelor of Science
- Mid-level
Quick Apply
Senior Water/Wastewater Engineer
Verdantas —Easton, MA
- $120,000 a year
- Full-time
- Civil engineering
- Bachelor of Science
- Engineering
- Paid parental leave
- AD&D insurance

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Accounting Assistant
Ronald McDonald House New England —Providence, RI
Employee must be comfortable communicating in a variety of written and verbal settings including (but not limited to) answering phones, public speaking,…
$28 - $32 an hour
Quick Apply
14d
Bookkeeper/Administrative Assistant
The Greenroom Resource —Rhode Island
Reconcile bank accounts, credit card accounts, track receivables & payables, properly account for assets & liabilities.
$45,000 - $50,000 a year
Quick Apply
1d

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Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely…
$20 an hour
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7d
Document Control Specialist II
HNTB Corporation —Columbus, OH
Associate's degree in relevant field and 3 years of relevant experience, or. This opportunity entails being responsible for administering the document lifecycle…
$66,406.79 - $124,512.74 a year
2d

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Collection Recovery Sr. Specialist

Citizens Financial Group -
Johnston, RI

Apply Now

Job Details

Full-time
13 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Debt collection phone call
Customer communication
Financial services customer support
Loan collections
Account maintenance
Basic math
Mid-level
Team development
Professional development support
Decision making
Telephone systems
Typing
Collections account management
Quality data entry
Customer data entry

Full Job Description

Description

At Citizens, we’re more than a bank. As part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.

As the Collection Recovery Senior Specialist, you will field a variety of customer calls and display your passion to deliver high quality solutions for our customers. Additionally, you will help customers through their financial hardship by offering a wide variety of assistance and options. You will thrive in this role through your extensive training and knowledge in some of the most advanced techniques and tools for your specialized area of the collections/recovery business, including AI, to give customers the most realistic and helpful experience possible. You will work with limited supervision and will be responsible for providing support to junior staff members and peers to support their development and performance on your team. You will be a key player in driving improvements for strategic and tactical collection and recovery metrics, possibly performing special projects or initiatives that leverage colleague experience.

Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business.
Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring adherence to applicable policy and procedure.
Completes any and all file/system maintenance required in accordance with policy in order to signify an account is currently engaged in a specialized form of collections.
Understands, adheres to and abides by any and all laws, regulations, and bank policy regarding specialty collections.
Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management.
May be expected to perform special projects or initiatives that leverage colleague experience. This will be as directed by management and senior management.

Qualifications, Education, Certifications and/or Other Professional Credentials

Excellent oral communications counseling and persuasion skills
Knowledge of Fair Debt Collection Practices flexibility to adapt to changing business needs and requirements with a consistent, positive attitude
Excellent data entry and typing skills
Math aptitude
Familiarity with digital phone systems
Make independent decisions and exercise sound judgment
Organized work habits
Ability to perform in a production environment and meet monthly operational metric goals
Hours & Work Schedule

Hours & Work Schedule

Hours per Week: 40 Hours
Work Schedule: Monday - Friday 8:00 AM - 5:00 PM (in office)

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Disability:IN World's Top Disability Inclusive Business

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's
US Bank of the Year

Apply Now

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sr. collections specialist jobs in johnston ri

Collection Recovery Sr. Specialist

Authorization Specialist/Biller

Senior Accreditation and Regulatory Readiness Specialist

Sr. Collections Specialist

Senior Library Specialist- Access Services- Circulation- Rockefeller/Sciences/Orwig

Research Technician 5 (Onsite)

Senior Water/Wastewater Engineer

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