Top 177 Call center Jobs in Joliet, Il

Customer Support Representative (Home Warranty)
Guard Home Warranty —Warrenville, IL
- $21 - $23 an hour
- Full-time
- Computer literacy
- Office
- US work authorization
- Paid training
- Health insurance
Quick Apply
10d
Contact Center Sales Manager
Spring-Green Enterprises Inc. & Subsidiaries —Plainfield, IL
- $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Home Warranty Claims Specialist (Customer Service)
Guard Home Warranty —Lisle, IL
- $21 - $22 an hour
- Full-time
- Computer literacy
- US work authorization
- Typing
- Paid training
- Health insurance
Quick Apply
11d
Appointment Setter – $18/hr + Uncapped Commission (Top Performers Earn $22-$30+/hr
Prime Bath Illinois —Coal City, IL
- From $18 an hour
- Weekends as needed
- Computer literacy
- Computer skills
- Entry level
- Paid training
- Paid time off
Quick Apply
Care Manager - Registered Nurse
Kidney Care Center Management LLC —Joliet, IL
- $27 - $30 an hour
- Part-time
- Microsoft Word
- Nursing
- RN License
Personal Cruise Consultant (Outbound Cruise Sales) -Illinois
Norwegian Cruise Line Holdings Ltd. —Illinois
- $31,200 - $140,000 a year
- Weekends as needed
- Remote
- Background check
- Sales
- Marketing
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
WeatherTech —Bolingbrook, IL
- From $22.50 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
BDC Customer Care Specialist
Thomas Nissan of Joliet —Joliet, IL
- $55,000 - $125,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Dental insurance
Quick Apply
Technical Support Specialist – Case Management
The GEO Group —Aurora, IL
- From $17.75 an hour
- Full-time
- Spanish
- Microsoft Excel
- Computer literacy
- Paid training
- Health savings account
Evening Dispatcher
Roto-Rooter Services Company —Lombard, IL
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Military encouraged
- Profit sharing
- Paid training
8d
Care Manager - Certified Medical Assistant
Kidney Care Center Management LLC —Joliet, IL
- $21 - $23 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Writing skills
Evening Dispatch Solutions Representative
ACCEL ENTERTAINMENT —Burr Ridge, IL
- $19 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative
Kelly Services —Naperville, IL
- $17.25 - $18.25 an hour
- Email
- Spanish
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
Call Center Representative
NuMark Credit Union —Lemont, IL
- $22.50 - $23.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Rep - National Sales
US Foods, Inc. —Aurora, IL
- $20 - $31 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
3d
Customer Experience Advocate
Panduit —Tinley Park, IL
- $22 - $25 an hour
- Online Application
- Hybrid work
- Hospitality
- Oracle
- US work authorization
- Profit sharing
- Health insurance

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Customer Support Representative (Home Warranty)

Guard Home Warranty
Warrenville, IL

Quick Apply

Job Details

Full-time
$21 - $23 an hour
10 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Record keeping
Computer operation
Phone communication
Computer literacy
Managing clients in a customer support role
Customer support
Typing
Client interaction via phone calls

Full Job Description

No customer support experience required. We train everything.

We don't hire resumes. We hire people who are careful, who sound genuinely warm on the phone, who take coaching well, and who can hold four things at once without dropping any of them. If that's you, you can learn home warranty in weeks — and we'll teach you.

About Guard Home Warranty

We're a Warrenville-based home warranty company protecting homeowners in 49 states. Homeowners choose their own licensed contractor and pay no service fee unless their claim is approved — fast, transparent service is the whole promise.

We're small and growing fast, and it feels like it. There's real energy in the office, people like each other, and the work is genuinely fun most days. It is also a lot of work. On a team this size there is nowhere to hide — everybody's contribution is visible, which is great when you're doing well and obvious when you're not. People looking to coast are miserable here. People who want to matter tend to love it.

This job, honestly

You are the first voice a homeowner hears when they call us. Most of those calls are ordinary — what's covered, when does my policy renew, can you resend my contract, I need to update my payment. Some of them are not. Somebody's air conditioning died in July and they want to know exactly why their policy reads the way it does. You will not always have good news, and you'll need to deliver it clearly and kindly anyway.

Between calls, you keep the record honest: policies entered right the first time, accounts that match reality, follow-ups that actually get followed up. A typo here costs a real person real money. We would rather you be right than fast.

The phone doesn't stop, and the work is detailed. If that sounds satisfying rather than draining, keep reading.

Where this job goes

We're not going to invent a ladder we don't have. What we have is a small company where the person answering the phones ends up understanding coverage, billing, claims, and contracts better than almost anyone here — and we move people toward whatever they turn out to be good at. Some go deeper into claims. Some go toward sales. Some end up running a piece of the operation. Most strong performers move up within 12 to 18 months. Where you land depends on what you're good at, which neither of us knows yet.

What you'll own

Answering incoming calls and being the person who actually helps
Questions about coverage, renewals, billing, and cancellations
Entering and updating policies, and keeping customer records accurate
Following up with customers on payment and account issues
Reaching out to customers after a claim to ask how it went
Sending contracts and documents when homeowners request them
Keeping a handful of tracking spreadsheets current and correct
General support and administrative work as it comes up

What gets you hired here

You catch mistakes — yours and other people's — before they turn into problems
You sound like someone people want to talk to: warm, clear, unhurried, even on call forty
You take coaching without taking offense, and you actually change
You can hold several things at once without losing track of any of them
You own your mistakes early, instead of hoping nobody notices
You're fast and confident on a computer — typing, juggling tabs, email, spreadsheets — without thinking about it
You keep your word. If you say you'll call someone back Tuesday, you call them Tuesday

This job is not for you if

You want a quiet desk and a predictable inbox
You'd rather move fast than get it exactly right
Being told how to do something feels like criticism
You need to finish one thing before you can start the next
You'd prefer nobody notice you during a bad week

None of that is a character flaw. It's just not this job, and we'd rather say so now than in month two.

Requirements

Reliable attendance, Monday–Friday 8:00 AM–5:00 PM, in our Warrenville office
Comfortable being on the phone for most of the day
Strong computer fluency — tested during the interview with a short hands-on exercise
Clear written and spoken communication

Not required: home warranty, insurance, claims, or call-center experience. A degree. We mean it.

Pay and benefits

$21.00–$23.00 per hour, paid training from day one
401(k) with matching
Health, dental, and vision insurance
Paid time off

Why we hire this way

We used to hire resumes. It worked about one time in five. So we stopped. Now we hire for how people actually work — careful, coachable, warm on the phone — and we train the rest. That's why the questions below ask about you and not about home warranty. If you've been screened out of jobs before because you didn't have the exact background, apply anyway. That's the whole point.

Our hiring process (so you know exactly what to expect)

1. Two short application questions. 2. A 15-minute video call on Google Meet. 3. A 45-minute interview plus a 30-minute hands-on assessment: a short computer skills test and a walk-through of a real customer scenario. Both the video call and the interview are recorded, so every candidate is evaluated the same way — we will ask for your okay at the start of each. 4. A decision within a few days.

How to apply

Apply on Indeed and answer the two short questions. Take a few minutes on them — they are the whole first round, and we read every one.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

This role is fully in-office in Warrenville, IL, Monday–Friday 8:00 AM–5:00 PM. Can you reliably work this schedule? (Yes/No)
This role is on the phone with customers for most of the day. Are you comfortable with that? (Yes/No)
The interview includes a 15-minute hands-on computer skills test (typing, email, spreadsheets, web research) and is recorded. Are you comfortable with both? (Yes/No)
Tell us about a time you caught a mistake — yours or someone else's — before it caused a problem. What was the mistake, and how did you catch it? (2–4 sentences.)
A customer calls upset about something that isn't your fault and that you can't fix on this call. Write out, word for word, the first three sentences you would say to them. (Begin your answer with the word READY.)

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in joliet, il

Customer Support Representative (Home Warranty)

Contact Center Sales Manager

Home Warranty Claims Specialist (Customer Service)

Appointment Setter – $18/hr + Uncapped Commission (Top Performers Earn $22-$30+/hr

Care Manager - Registered Nurse

Personal Cruise Consultant (Outbound Cruise Sales) -Illinois

Customer Service Representative

Support Specialist (Chat, Emails, Calls) Remote

Remote Customer Service Representative

BDC Customer Care Specialist

Technical Support Specialist – Case Management

Evening Dispatcher

Care Manager - Certified Medical Assistant

Evening Dispatch Solutions Representative

Customer Service Representative

Call Center Remote Customer Service Representative

Call Center Specialist- R&W (Remote)

Call Center Representative

Customer Service Rep - National Sales

Customer Experience Advocate

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