Top 401 Computer engineering Jobs in Joliet, Il

Software Support Engineer
Confidential —Orland Park, IL
- $60,000 - $65,000 a year
- Full-time
- Azure
- Research
- Mid-level
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5d
Sales Data Administrator
GC America Inc. —Alsip, IL
- $85,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
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Android Software Engineer - AI Trainer
DataAnnotation —Naperville, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
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Backend Software Engineer - AI Trainer
DataAnnotation —Lemont, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
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ERP Configuration Engineer (Oracle Fusion)
MMD Services, Inc —Oak Brook, IL
- $50 - $70 an hour
- Full-time
- Hybrid work
- Computer science
- Oracle
- Computer Science
- Flexible schedule
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2d
Software Engineer - AI Trainer
DataAnnotation —Aurora, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Staff Software Engineer - AI Trainer
DataAnnotation —Aurora, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Engineering Manager - Retail Media Network
Ulta Beauty, Inc. —Bolingbrook, IL
- $119,300 - $175,000 a year
- Full-time
- Azure
- Computer Science
- Bachelor of Science
- Dental insurance
- Paid time off
Sr.Java Developer
Chamberlain Advisors LLC —Lombard, IL
- $64 - $77 an hour
- Contract
- Remote
- SQL
- Mentoring
- Linux
- Dental insurance
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2d
Senior AEM Developer
Compucom Staffing —Illinois
- Contract
Quick Apply
11h
Senior Network Security Engineer
Busey Bank —Burr Ridge, IL
- $97,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- IT
- Profit sharing
- Wellness program
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6d
Senior Systems Administrator - Secret Clearance
ABBTECH Professional Resources, Inc. —Illinois
- $57 - $62 an hour
- Temporary
- Bachelor of Science
- System design
- Java
- AD&D insurance
- Paid holidays
Quick Apply
7d
Senior Network Security Engineer
Busey Bank —Illinois
- $97,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- IT
- Profit sharing
- Wellness program
Quick Apply
6d
Computer Programmer
Atharva Technologies —Aurora, IL
- Email
- Mid-level
- 3 years
- SQL
Computer System Analyst
Atharva Technologies —Aurora, IL
- Email
- Mid-level
- 3 years
- SQL
System Administrator
MAGID GLOVE & SAFETY MANUFACTURING CO, LLC —Romeoville, IL
- $84,000 - $109,000 a year
- Computer Science
- 5 years
- Office
- Profit sharing
- Paid holidays
Quick Apply
9d
Network Engineer
Sentinel —Downers Grove, IL
- $80,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
- Disability insurance
- Health insurance
6d
Network Technician
Joliet Junior College —Joliet, IL
- $29.13 - $30.88 an hour
- Full-time
- Spanish
- Computer Science
- English
AI DevOps Engineer
Atkore —Mokena, IL
- $107,920 - $148,390 a year
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
2d
Software Engineers/Programmers
MatrixSea —Tinley Park, IL
- Email
- Mid-level
- Java
- SQL

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computer engineering jobs near joliet, il

Software Support Engineer

Confidential
Orland Park, IL

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Job Details

Full-time
$60,000 - $65,000 a year
5 days ago

Qualifications

Implementing network security protocols
Content creation for technical audiences
Meraki
Research
Windows
Network infrastructure
Network setup
User training (technical support)
Customer engagement
Networking equipment (troubleshooting support)
Customer support
VPN management
Online help documentation
Desktop administration

Full Job Description

Software Support & IT Engineer

Custom Tax Software for Small Businesses & Tax Professionals Full-time On-site IT / Customer Support

About the Role

We build custom tax software used every day by small businesses and tax professionals, and we're looking for a hands-on Software Support & IT Engineer to be the frontline of technical assistance for our customers and the backbone of IT for our office.

In this role you'll become a deep expert in how our software works, help customers get the most out of it, and create the tutorials, FAQs, and videos that make it easy to learn. You'll also dig into tricky issues on your own, write clear documentation, use modern AI tools to speed up routine support work, and keep our office network running smoothly. It's an ideal role for someone who loves solving problems, communicating clearly, and owning the customer experience end to end.

What You'll Do

Support our customers. Deliver prompt, friendly, and effective technical support to small businesses and tax professionals using our proprietary tax software, by phone, email, and ticketing system.
Know our software inside and out. Develop a deep understanding of how our applications work and how customers use them, so you can answer questions accurately and resolve issues with confidence.
Troubleshoot the software. Diagnose and resolve issues in our proprietary applications, identify root causes quickly, and walk customers through clear solutions.
Research the hard problems. Investigate unclear or undocumented issues independently — reproducing problems, testing theories, and finding answers even when there's no direct help from engineering.
Create tutorials, FAQs, and videos. Build and maintain step-by-step tutorials, how-to guides, FAQs, and video walkthroughs that help customers learn the software and help themselves, reducing repeat tickets.
Automate support with AI. Use AI tools to draft responses, summarize tickets, build help content, and automate repetitive support tasks, continually improving how we work.
Set up and maintain the office network. Build, configure, and maintain the local office network — LAN/WAN, TCP/IP, DNS, VPN connectivity, Wi-Fi, and firewall management (including Meraki) — and troubleshoot connectivity issues as they arise.
Manage desktops and devices. Handle desktop support such as software installation, configuration, and updates, and manage computer and mobile device assets for the team.
Collaborate across teams. Work with engineering, product, and operations to escalate and resolve issues efficiently while keeping users informed throughout the process.

What You Bring

Proven experience in technical or customer support, with a strong grasp of software troubleshooting and customer service.
A genuine ability to learn complex software quickly and explain it simply to non-technical users.
Strong research and problem-solving skills — the drive to investigate unclear issues and find answers on your own.
Excellent written and verbal communication, including the ability to create clear tutorials, FAQs, and video content.
Working knowledge of Windows and basic networking (TCP/IP, DNS, LAN/WAN, VPNs, and firewalls, including Meraki), with the ability to set up and maintain a small-office network.
A customer-first mindset and the ability to stay organized and calm in a fast-paced environment.

Nice to Have

A college degree.
Experience using AI assistants such as Claude or Gemini to automate or accelerate support work.
Familiarity with cloud platforms, particularly Microsoft Azure and Amazon AWS.
Exposure to the tax, accounting, or financial software space.
Experience creating customer-facing documentation, knowledge-base articles, or tutorial videos.

Pay: $60,000.00 - $65,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

computer engineering jobs in joliet, il

Software Support Engineer

Sales Data Administrator

Android Software Engineer - AI Trainer

Backend Software Engineer - AI Trainer

ERP Configuration Engineer (Oracle Fusion)

Software Engineer - AI Trainer

Staff Software Engineer - AI Trainer

Engineering Manager - Retail Media Network

Sr.Java Developer

Senior AEM Developer

Senior Network Security Engineer

Senior Systems Administrator - Secret Clearance

Senior Network Security Engineer

Computer Programmer

Computer System Analyst

System Administrator

Network Engineer

Network Technician

AI DevOps Engineer

Software Engineers/Programmers

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