Top 10 Information technology specialist Jobs in Jonesboro Ar

Network Support Specialist
RITTER COMMUNICATIONS HOLDINGS, LLC —Jonesboro, AR
- Computer science
- Computer Science
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Information Assurance (IA) Security Specialist (Contingent II Position)
Bowie State University —State University, AR
- Full-time
- Remote
- Mid-level
- University
- Bachelor's degree
Technical Support Specialist
FMH Conveyors —Jonesboro, AR
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Tuition reimbursement
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Trumann, AR
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Cosmetics and Urban Decay Selling Specialist PT
L'Oreal LUXE —Jonesboro, AR
- $17 - $23 an hour
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Information Assurance (IA) Security Specialist (Contingent II Position)
Bowie State University —State University, AR
Responsible for providing security and risk analysis of engineering solutions, to include technical solution development, testing, implementation, and…

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
3d
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
Education: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
$65,000 - $75,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for information technology specialist in jonesboro ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology specialist jobs near jonesboro ar

Technical Support Specialist jobs in Jonesboro, AR

Network Support Specialist jobs in Georgia

Network Administrator jobs in New York, NY

Remote Technical Support jobs in Florida

Hr Specialist jobs in Chicago, IL

Network Support Specialist jobs in Ohio

Network Support Specialist jobs in Colorado Springs, CO

Network Support Specialist jobs in Pennsylvania

Orientation Mobility Specialist jobs in California

Peer Support Specialist jobs in Buffalo, NY

It Security Specialist jobs in Colorado

Qualified Behavioral Health Specialist jobs in Ohio

It Security Specialist jobs in Miami, FL

It Security Specialist jobs in Troy, MI

It Security Specialist jobs in Saint Petersburg, FL

Document Specialist jobs in Cleveland, OH

Technical Program Manager jobs in Atlanta, GA

Technical Specialist jobs in Waxahachie, TX

Technical Specialist jobs in Warren, MI

Technical Specialist jobs in Clifton Park, NY

Network Support Specialist

RITTER COMMUNICATIONS HOLDINGS, LLC
Jonesboro, AR

Quick Apply

Job Details

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Equipment service recordkeeping
Telecommunications network troubleshooting
Customer communication
Computer science
Computer Science
Wireless networking
Field service
Operations coordination
CCNA
Customer order taking
Providing information to customers
Fiber optic network
Visio
Mid-level
Network infrastructure
Wi-Fi protocol
Managing clients in a customer support role
VLAN
Bachelor's degree
Wireshark
Customer engagement
Virtualization
Technical customer support solution
Computer skills
Network routing
SSH
Productivity software
Network monitoring tools
Cross-functional collaboration
Bachelor's degree in computer science

Full Job Description

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

We are looking for an experienced Network Support Specialist to join our team.

General Summary:

The Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter’s Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. The role may also serve as a POC for Field Operations. Success in this role is highly reliant on the ability to adapt to rapidly changing environments, networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment.

Essential Job Functions:

Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature changes, CPE activation, and/or fulfilling other service delivery requests;
Interdepartmental coordination of complex order assignment and fulfillment;
Responsible for fulfilling orders requiring new assignment, facility changes and completions;
Responsible for record keeping such as: maintaining cut sheets, updating facility records, and updating trouble records;
Manages directory number portability requests;
Troubleshoot and test customer service delivery;
Activates voice, video and data services across copper, fiber and Ethernet platforms;
Troubleshoots virtualization services;
Participates in a team environment; providing valuable input and suggestions;
Interacts with Engineering, Field Operations, NOC, and end-customers;
Performs all other related duties as assigned.

Knowledge, Skills, and Abilities:

Strong customer service focus;
Foundational knowledge and understanding of routers and networks;
Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, Wi-Fi, VLAN, TCP/IP, Routing, Switching, ACL, and SD WAN;
Demonstrated understanding of the OSI model;
Demonstrated understanding of VOIP;
Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark;
Skill in commonly used software such as Visio, Excel, Word, and Power Point;
Ability to function and work well individually and in a team environment;
Skill in oral and written communication;
Skill in reading and interpreting technical documents and information;
Skill in maintaining a high level of customer focus.

Education and Experience:

Relevant technical field experience or Bachelor’s Degree in Computer Science, Networking, or a similar field required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

information technology specialist jobs in jonesboro ar

Network Support Specialist

Information Assurance (IA) Security Specialist (Contingent II Position)

Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

IT Cosmetics and Urban Decay Selling Specialist PT

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for information technology specialist in jonesboro ar

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected