Top 108 Senior coordinator, customer service Jobs in Joplin, Mo

Senior Coordinator, Customer Service
Smurfit Westrock —Joplin, MO
- Full-time
- Mid-level
- Project management
- Leadership
Customer Service Representative - State Farm Agent Team Member
Jay Temaat - State Farm Agent —Pittsburg, KS
- $48,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Coordinator
S&H Farm Supply, Inc. —Joplin, MO
- Overtime
- Background check
- Pass drug screening
- Office
Quick Apply
3d
Order Desk Clerk
Four State Trucks —Joplin, MO
- Full-time
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
10d
Returned Merchandise/Customer Service Rep
Four State Trucks —Joplin, MO
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Front Desk Receptionist
Coleman Vision —Joplin, MO
- From $16 an hour
- Email
- Customer service
- Medical office experience
- Computer skills
- Paid time off
- Vision insurance
Quick Apply
2d
Customer Service Associate
Dollar Tree —Joplin, MO
- Part-time
- Entry level
Customer Service Representative - State Farm Agent Team Member
Luke Hanson - State Farm Agent —Carthage, MO
- $50,000 - $75,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- 401(k)
Quick Apply
13d
Customer Service Representative - State Farm Agent Team Member
Ryan Miller - State Farm Agent —Joplin, MO
- $35,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Fitness Front Desk Team Member (Evenings & Weekends Available)
Colaw Fitness —Joplin, MO
- $15 - $16 an hour
- Part-time
- In-person
- Entry level
- Employee discount
- Gym membership
Quick Apply
12d
Guest Service Agent
Drury Hotels Company LLC —Joplin, MO
- Up to $3,200 a year
- Urgently hiring
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
Guest Service Supervisor
Drury Hotels Company LLC —Joplin, MO
- Up to $3,200 a year
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
Front Desk Associate
Greenstay Hotel —Joplin, MO
- From $15 an hour
- Full-time
- Google Workspace
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Sales Manager/ Customer Service Manager
Leggett & Platt —Carthage, MO
- Mid-level
- Residential
- Communication skills
Customer Service Representative - State Farm Agent Team Member
Bobby Brown - State Farm Agent —Joplin, MO
- $15 - $22 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Guest Service Representative
KMG Hotels —Joplin, MO
- From $15 an hour
- Part-time
- In person
- Writing skills
- Basic math
- Hotel
Quick Apply
Front Office Manager
KMG Hotels —Joplin, MO
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Opportunities for advancement
Quick Apply
Customer Service/Sales
Home Depot —Joplin, MO
- Entry level
Customer Service Associate I
Dollar Tree —Joplin, MO
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —Joplin, MO
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance

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Senior Coordinator, Customer Service

Smurfit Westrock -
Joplin, MO

Apply Now

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Position Summary

The Customer Service Coordinator is responsible for directing and coordinating activities related to the production and fulfillment of company products. This position serves as the primary liaison between customers and the plant, ensuring accurate order processing, effective communication, timely issue resolution, and exceptional customer service.

Essential Duties and Responsibilities

Confirm and enter new customer orders.
Enter customer releases and production loads.
Maintain and update customer pricing.
Assign board to purchase order-driven business.
Manage sample, proof, and color standard approvals for new and transferred business.
Coordinate quality planning sessions for new and transferred business.
Collect outstanding customer accounts receivable balances.
Complete month-end reports and reporting duties.
Receive, document, and process customer complaints.
Enforce FIFO (First In, First Out) inventory practices.
Assist with answering phones and directing customer calls.
Manage aged inventory.
Manage overrun and zero-value cartons within the month they are produced.
Cross-train on all customer accounts.
Communicate effectively with customers and plant personnel at all organizational levels.
Ensure responsibility for product safety and product quality by reporting any product safety or quality concerns to Senior Management or the Quality Manager.
Perform other duties as assigned to support business operations.

Qualifications

Excellent written and verbal communication skills.
Strong professional negotiation and leadership abilities.
Ability to resolve employee conflicts using appropriate problem-solving techniques.
Proficient in Microsoft Office Suite.
Strong organizational, analytical, and project management skills.
Excellent customer service skills and a customer-focused mindset.

Required Skills

Professional communication skills with the ability to interact effectively at all levels of the organization.
Sound judgment and the ability to manage stressful customer situations professionally.
Strong interpersonal skills and flexibility.
Self-motivated with the ability to prioritize multiple tasks and projects simultaneously.
Ability to work independently while meeting multiple deadlines.
Strong attention to detail and accuracy.

Compliance Requirements

Employees must comply with all company workplace rules, policies, and procedures, including but not limited to:

SQF (Safe Quality Food) requirements
Safety policies and procedures
Company policies and work instructions

Personal Protective Equipment (PPE)

The following PPE is required as applicable:

Safety glasses
Safety shoes
Ear plugs
Cut-resistant gloves
Hairnet
Beard net (when applicable)
Hard hat (when required)

Physical Requirements

This position must meet the physical requirements established by OccuMed through the WorkSteps program.

Reporting Relationship

Reports To: Customer Service Manager

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required. Management reserves the right to modify or assign additional duties as business needs require.

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Refine Your Search

senior coordinator, customer service jobs in joplin, mo

Senior Coordinator, Customer Service

Customer Service Representative - State Farm Agent Team Member

Customer Experience Coordinator

Order Desk Clerk

Returned Merchandise/Customer Service Rep

Front Desk Receptionist

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Fitness Front Desk Team Member (Evenings & Weekends Available)

Guest Service Agent

Guest Service Supervisor

Front Desk Associate

Sales Manager/ Customer Service Manager

Customer Service Representative - State Farm Agent Team Member

Guest Service Representative

Front Office Manager

Customer Service/Sales

Customer Service Associate I

Pharmacy Customer Service Associate

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Compliance Requirements

Personal Protective Equipment (PPE)

Physical Requirements

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