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PCM Lead - Product Content Management

TEKsystems -
Honolulu, HI

Apply Now

Job Details

Contract
$30 - $38 an hour
3 days ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Document compliance management
Requirements design
Automation
Team leadership
Standard Operating Procedures (SOPs) implementation
Technical documentation
Content management systems
Process design
Health insurance knowledge
Content governance
Requirements analysis
Compliance documentation
Mentoring
Leading team collaboration initiatives
System requirements definition
Document management systems
Standard operating procedures (SOPs)
Content strategy alignment
Policy Development
Standard operating procedures drafting

Full Job Description

Product Content Management Lead

Location: Honolulu, HI (Hybrid)

TEKsystems is seeking a Product Content Management Lead to support a healthcare organization within its Enterprise Content Management team.

This role is responsible for leading the strategy, design, automation, governance, and operational management of enterprise plan document content. The ideal candidate will have experience with content management systems, document automation, healthcare plan documentation, and content governance. This individual will serve as a subject matter expert for document automation solutions and partner with business stakeholders, technical teams, and vendors to support content management initiatives.

Responsibilities

Plan Document Automation & Content Management

Lead the design, automation, documentation, maintenance, and control of enterprise plan document content.
Partner with business stakeholders, IT teams, and vendors to develop and maintain content management solutions.
Gather and document system and business requirements related to content automation applications.
Schedule, coordinate, and execute testing activities for document automation and content production.
Develop and maintain content governance standards, policies, and procedures.
Support enterprise content management efforts through automation and content intelligence initiatives.

Application Support & User Enablement

Organize, document, and train content management users on automation tools and processes.
Coordinate content management system security and configuration activities with IT teams.
Support implementation activities and automation updates.
Assist in resolving complex content and automation-related issues.

Plan Document Development

Research, write, and facilitate the production of healthcare plan documents, including:
- Certificates
- Guide to Benefits
- Summary of Changes
- Administrative Services Agreements
- Federal Plan Brochures
Analyze benefit and language changes and assess impacts to existing plan documents.
Provide recommendations regarding benefit language, document structure, and content standards.

Compliance & Governance

Ensure plan document creation and updates comply with established governance and control requirements.
Maintain document repositories and related tracking databases.
Ensure document directives and supporting materials are organized and stored according to established procedures.
Support compliance and audit-related activities as needed.

Required Qualifications

5+ years of experience in content management, content strategy, or enterprise content operations
Experience working within a healthcare payer, health plan, or managed care environment
Strong knowledge of healthcare benefits, plan documents, and healthcare lines of business
Experience with Content Management Systems (CMS) and content automation technologies
Proven ability to create, maintain, and improve standard operating procedures (SOPs)
Strong understanding of content governance, compliance, and document lifecycle management
Exceptional analytical, problem-solving, and communication skills
Experience gathering and documenting business requirements
Ability to lead initiatives, influence stakeholders, and mentor team members
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

Content development experience
Content creation experience
Experience training users on content management processes and tools
Experience supporting document automation solutions
Experience managing project deliverables

Job Type & Location

This is a Contract position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $30.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Aug 27, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply Now

Refine Your Search

product manager jobs in kailua, hi

PCM Lead - Product Content Management

Product Content Manager Lead

Product Manager

Product Manager, Commercial Products

Deposit & Retail Lending Product Manager

Treasury Management Product Manager

Program Manager - Products

Cash Management Product Manager III

Lending Products Department Manager

Cash Management Manager

Product Quality Manager, Bakery Operations

Retail Products & Services Compliance Manager

Product Development Manager

Senior Product Manager, Utility Billing - Remote

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