Top 2 Front desk clerk Jobs in Kalamazoo, Mi

Front Desk Clerk
Red Roof Inn Kalamazoo West - WMU —Kalamazoo, MI
- $14 - $15 an hour
- Part-time
- Experience working with individuals with disabilities
- Hotel
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Clerk/Night Auditor
TownePlace Suites Marriot Hotel —Kalamazoo, MI
- $14 - $17 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Paid time off
- Employee discount
Quick Apply

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Front Desk Agent
Staybridge Suites - Kalamazoo, Michigan —Kalamazoo, MI
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Front Desk Clerk
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Front Desk Clerk

Red Roof Inn Kalamazoo West - WMU -
Kalamazoo, MI

Quick Apply

Job Details

Part-time | Full-time
$14 - $15 an hour

Benefits

Employee discount
Flexible schedule

Qualifications

Computer operation
Proactive hotel and accommodations guest assistance
Experience working with individuals with disabilities
Greeting customers
Employee relationship building
Cash register operations

Full Job Description

Job Summary

When applying please indicate your shift preference/availability (first, second, third)

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Manager.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

Employee discount
Flexible schedule

Ability to Commute:

Kalamazoo, MI 49009 (Required)

Ability to Relocate:

Kalamazoo, MI 49009: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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front desk clerk jobs in kalamazoo, mi

Front Desk Clerk

Front Desk Clerk/Night Auditor

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