Top 55 Service desk Jobs in Kalamazoo, Mi

Front Desk Lead
Holiday Inn & Suites Kalamazoo West —Kalamazoo, MI
- $15 - $16 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
7d
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Medical Receptionist
Dermatologists of Central States —Kalamazoo, MI
- High school diploma or GED
- Medical terminology
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Plastic Surgery Receptionist
Dermatologists of Central States —Kalamazoo, MI
- Surgery
- High school diploma or GED
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Part-Time Receptionist
Kalamazoo RESA —Portage, MI
- $17.30 - $24.95 an hour
- Part-time
- School experience
- High school diploma or GED
- Entry level
- Wellness program
- Loan forgiveness
Quick Apply
1d
Patient Service/Front Desk Coordinator
MyEyeDr. —Portage, MI
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
9d
IT Help Desk Technician
Wightman —Kalamazoo, MI
- Computer science
- Computer Science
- Mid-level
Quick Apply
Patient Services Representative
Midwest Vision Partners —Portage, MI
- Full-time
- High school diploma or GED
- Clinic
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
9d
Part Time Administrative Assistant
UHY LLP —Kalamazoo, MI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Front Desk Agent
Staybridge Suites - Kalamazoo, Michigan —Kalamazoo, MI
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Front Desk Attendant - All Shifts
Holiday Inn & Suites Kalamazoo West —Kalamazoo, MI
- $14.50 - $15.50 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance program
- Employee discount
Quick Apply
7d
Front Desk Receptionist (Kalamazoo)
DENTAL DREAMS —Kalamazoo, MI
- $14 - $17 an hour
- Full-time
- Spanish
- Dental office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Administrative Assistant
Warner Norcross & Judd LLP —Kalamazoo, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Disability insurance
Office Assistant
Hodgson Heating and Cooling —Battle Creek, MI
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Administrative Assistant
Integrated Services of Kalamazoo —Kalamazoo, MI
- 8 hour shift
- Bilingual
- Word processing
- Computer literacy
- Wellness program
- Paid holidays
9d
Front Desk
D1 Training —Portage, MI
- $12 - $14 an hour
- 8 hour shift
- CPR Certification
- Public speaking
- Office
- Health insurance
- 401(k)
NIGHT AUDITOR
HOME2 TRU BY HILTON KALAMAZOO —Kalamazoo, MI
- $16.50 - $17.00 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
3d
Guest Experience Associate
Ayurvedic Wellness Center —Kalamazoo, MI
- $15 - $17 an hour
- Part-time
- Customer service
- Writing skills
- Bachelor's degree
- Employee discount
Quick Apply
Patient Registration Technician - Part Time
FAMILY HEALTH CARE CENTER OF KALAMAZOO —Kalamazoo, MI
- Part-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply

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Front Desk Lead

Holiday Inn & Suites Kalamazoo West -
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$15 - $16 an hour
7 days ago

Benefits

Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Team leadership
Managing hospitality teams
High school diploma or GED
Front desk
Hotel management

Full Job Description

Job Summary
We are seeking a dedicated and experienced Front Desk Lead to oversee the daily operations of our front desk team at our hospitality establishment. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for providing outstanding guest experiences. This role is crucial in ensuring smooth front desk operations, managing guest relations, and maintaining high standards of service.

Duties

Supervise and coordinate the activities of front desk staff to ensure efficient operations.
Manage guest check-in and check-out processes, ensuring a seamless experience for all guests.
Handle guest inquiries, complaints, and feedback with professionalism and care.
Oversee the night audit process to ensure accurate financial reporting and reconciliation.
Maintain knowledge of hotel services, local attractions, and events to provide guests with relevant information.
Train and mentor front desk staff on customer service best practices, phone etiquette, and multi-line phone systems.
Develop and implement policies and procedures to enhance guest satisfaction and operational efficiency.
Collaborate with other departments to ensure a cohesive approach to guest services.
Monitor front desk inventory, including supplies and equipment, ensuring all are well-stocked.

Experience

Proven experience in hospitality management or hotel management is essential.
Previous experience in a front desk or guest services role within a hotel or resort setting is preferred.
Bilingual or multilingual skills are highly desirable to cater to diverse guests.
Strong understanding of customer service principles and practices within the hospitality industry.
Familiarity with night audit procedures is a plus.
Excellent communication skills with an emphasis on phone etiquette and guest relations.
Ability to work flexible hours, including nights, weekends, and holidays as needed. Join our team as a Front Desk Manager where you will play a pivotal role in creating memorable experiences for our guests while leading a dynamic team in the heart of our hospitality operations.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

Dental insurance
Employee assistance program
Employee discount
Life insurance
Paid time off
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Front Desk Supervisor: 3 years (Preferred)
Hotel management: 3 years (Preferred)
Front desk: 3 years (Required)
Banquet: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk jobs in kalamazoo, mi

Front Desk Lead

Junior Help Desk Technician Part-Time

Medical Receptionist

Junior Help Desk Technician Full-Time

Plastic Surgery Receptionist

Part-Time Receptionist

Patient Service/Front Desk Coordinator

IT Help Desk Technician

Patient Services Representative

Part Time Administrative Assistant

Front Desk Agent

Front Desk Attendant - All Shifts

Front Desk Receptionist (Kalamazoo)

Receptionist/Administrative Assistant

Office Assistant

Administrative Assistant

Front Desk

NIGHT AUDITOR

Guest Experience Associate

Patient Registration Technician - Part Time

I want to receive the latest job alert for service desk in kalamazoo, mi

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