About the Role:
The Commercial Lender is responsible for contributing to department’s growth and profitability with extensive focus on business development activities. Employee develops and retains business relationships by meeting the financial services needs of commercial businesses. Additionally, successfully manages a portfolio of commercial banking relationships.
Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.
Essential Functions
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Meet or exceed loan production goal as set annually by manager in conjunction with goals set for Glacier Bank annual production.
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Obtain loan applications and interview clients. Analyze financial and related data to determine credit worthiness, appropriate pricing and loan structure while focusing on prompt and fair service regardless of approval or denial.
- Confirm details on loan documentation are complete and correct prior to closing to insure accuracy and are in compliance with state and federal regulations as well as bank policy. All credit reports, financial statements, tax returns, title insurance commitments and appraisals are reviewed prior to closings. All supporting documentation is in the file and initialed.
- Monitor loan delinquency and proactively identify credit problems. Manage loan accounts for current documentation, performance and total bank relationship. Respond to exception and compliance error reporting promptly to prevent or minimize potential losses.
- Keep current on loan programs and lending (federal and state) regulations as well as all compliance and bank policies and procedures. Participate in the preparation and presentation of commercial training sessions.
- Assist and respond to new loan requests in a timely manner by approving, declining (if within lending limitations) or submitting recommendation to loan committee. Assist as needed, in processing requests from Glacier Bank commercial lenders.
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Sales: Meet or exceed loan production goal for the department as set annually by Commercial Loan Manager. Maintain a delinquency ratio of not more than 1%. Cross sell bank products and continue to refer clients, when appropriate, to other departments or affiliate banks. Maintain an aggressive customer call schedule; with an annual minimum of 100 calls on existing and/or prospective customers.
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Has open communications with Commercial Loan Manager through sharing and accepting suggestions and ideas. Promote team efforts in all areas. Adjustments to change are made as necessary while maintaining a positive attitude.
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Prepare month-end reporting requirements in timely fashion.
Additional Responsibilities
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Service Quality – embrace service pledge and provide extraordinary and consistent service to all internal and external customers. Listens to and asks about customer’s needs.
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Participates in required training, staff meetings, and lobby displays.
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Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of Glacier Bank.
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Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel).
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Complete required bank training courses within assigned time frame(s).
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Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.
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Represent Glacier Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, flexibility and adaptability in meeting bank and customer needs.
- Keep work area tidy and maintain customer privacy.
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Consistently maintains regular and reliable attendance.
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Additional duties as requested or assigned.
About You:
Required Qualifications
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High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment.
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Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
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Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
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Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.
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Ability to work both independently and in a team environment.
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Ability to understand and follow complex written and oral instructions.
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Ability to communicate effectively verbally and in writing.
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Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.
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Working knowledge of standard office equipment.
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High school diploma or equivalent required.
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Previous lending experience and/or education.
Preferred Qualifications
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Three to five years of experience as a Commercial Lender preferred.
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A moderate level of banking knowledge desired.
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Bachelor’s degree preferred.
Work Environment
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.
Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: climb, balance, stoop, kneel, crouch, crawl, push, and pull.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.
What We Offer:
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.
