Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.
At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.
Division: Beach & Activities (BEP001)
Band 1U
Beach Attendant/Waterman
Primary Responsibilities:
Responsible for the order, cleanliness and safety of the beach and lawn area. Attend and service the guests at the beach according to resort standards and provide a warm greeting and set up of beach/lawn chairs, umbrellas, cabanas, and towels. Inform guests of the Hotel’s Ocean Awareness Program and services available at the beach and lawn. Respond to emergencies following Hotel procedures. Attendants assigned to the lifeguard stand must oversee the general conditions of the beach and swimmers, responding to emergencies utilizing lifesaving techniques and must be USLA certified. Attendants assigned to the waterman duties should meet minimal requirement and certification to assist guests with water activities.
Essential Job Functions:
- Inspect the beach area daily and rectify all safety hazards or faulty equipment; report equipment in need of repair and complete work orders.
- Set-up beach/lawn chaise lounges, umbrellas with augers, and tables daily on the beach using the proper equipment.
- Push towel bins to and from the loading dock, to and from the towel shack for guest usage, for both the beach and pool.
- Greet and welcome guests in a warm and friendly manner when they arrive to the beach and offer assistance according to Hotel standards.
- Issue towels, lawn games and any other amenities as per Hotel standards.
- Inform all guests of the Hotel’s Ocean Awareness Program.
- Instruct guests on proper use of beach equipment.
- Advise and enforce Hotel Safety Rules on use of the beach and its equipment.
- Maintain a proper supply of towels and supplies.
- Pick-up towels and keep the beach and lawn areas, to include areas fronting guest rooms, tidy and orderly throughout the day.
- Observe guests at the beach, responding to concerns and emergencies.
- May be required to assume lifeguard duties on the beach, lawn, and ocean as a certified USLA Lifeguard.
- Respond to emergency situations according to resort procedures and as a certified USLA Lifeguard.
- May be required to assist and instruct guests with water activity equipment to include: OC1/OC2, canoes, sailing canoes, SUP’s and any and all kinds of boards, kayaks, etc.
- Clean beach/lawn chaise lounges, umbrellas, and tables daily from the beach using proper equipment at start of shift and end of shift.
- Breakdown beach/lawn chaise lounges, umbrellas, tables using proper equipment and storing in designated areas.
- Secure beach/lawn chaise lounges, umbrellas, tables and other equipment at the end of the day.
- Perform job duties following safety policies, procedures and standards.
- Perform other related duties as assigned or required by Director of Activities, Activities & Beach Manager and/or Beach Manager.
Secondary Job Functions:
- May perform minor repair on beach equipment, to include: chaise lounges, umbrellas, cabanas and any other duties as directed by Director of Activities and/or Assistant Manager.
- Transport clean/dirty towels to and from loading dock and/or housekeeping.
- Assist with monthly or quarterly inventories.
- Pick up supplies from the storeroom, main kitchen, or housekeeping when necessary.
- Assist with special programs such as site inspections, photo shoots, children’s programs, group events, etc. as sponsored by the hotel.
Working Conditions:
- Works outdoors in the sun and other weather conditions
- Bright reflection of the water in the ocean
- May need to enter the water in rescue situations; in calm or rough ocean conditions
Work Hours:
- Must be able to work shifts and days determined by the manager, daytime hours until sunset or later for special events.
- Must be able to work in excess of 40 hours per week if needed due to business or available staffing.
Equipment Use:
- Rescue equipment: Jet Ski, surfboard, floater, AED, zodizc, ATV, etc.
- Torches, conch shell
- Carts to transport towels
- Lawn, beach chairs and umbrellas
- Telephone and radio
Mental and Physical Demands:
- Must be able to work in the sun and outdoors for most of shift
- Must be able to enter the ocean or pool in rescue situations using AED, First Aid, First Responder training.
- Must be able to handle stressful situations.
- Must be a strong swimmer; must be able to handle rough ocean conditions and/or strong currents.
- Must be able to lift up to 25lbs – the equivalent of 5 umbrellas at once.
- Must be able to walk in sand carrying and pulling chairs.
- Must be able to carry and anchor umbrellas in sand.
- Must be able to push/pull laundry carts with towels weighing 50lb or more.
- Must be able to stand and walk white on duty.
Communication Demands:
- Must be able to verbally communicate the Ocean Awareness Program and other information to guests.
- Must be able to effectively communicate with appropriate resort employees and rescue personnel in emergencies over the phone, radio, and in person.
Minimum Qualification Requirements:
- First Aid/CPR Certified/AED Certified
- American Red Cross Lifeguard Certified
- Minimal Waterman requirement and certification for OC1/OC2, canoes, sailing canoes, SUP’s, any and all kinds of boards, kayaks, etc.
- Must become USLA Certified by completion of minimum requirement of 1000 beach hours and achieve certification within 6 months of hire date for full-time and 12 months of hire date for part-time/casual.
- Must satisfactorily complete First Responder Certification training and meet re-certification requirements as needed.
- Health Department TB Clearance if serving food and beverage items.
We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.
