Top 17 It service desk analyst Jobs in Kansas

Technical Support Analyst II
Johnson County Kansas —Overland Park, KS
- $28.49 - $42.73 an hour
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Wellness program
- Work from home
14d
IT Service Desk Analyst
Buchanan Technologies —Wichita, KS
- $31,200 a year
- 8 hour shift
- Hybrid work
- Hospitality
- Microsoft Outlook
- Computer Science
- Paid training
- Health insurance
Quick Apply
6d
IT Service Desk Analyst (Afterhours)
Buchanan Technologies —Wichita, KS
- $34,320 a year
- 12 hour shift
- Hybrid work
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid training
- Health insurance
Quick Apply
10d
IT Support Analyst I
State of Kansas - Department of Labor —Shawnee County, KS
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Paid holidays
- Health insurance
5d
Analyst II, Technical Support
WM —Kansas City, KS
- Full-time
- Computer Science
- Data analysis skills
- Mid-level
- Employee stock purchase plan
- Paid holidays
URBN IT Support Analyst
URBN —Kansas City, KS
- Full-time
- Mid-level
- Continuous improvement
- 2 years
- Health insurance
- Dental insurance
IT Helpdesk Analyst II
State of Kansas - Ks Dept for Aging & Disab Svs —Shawnee County, KS
- $55,022 a year
- Full-time
- Background check
- Microsoft Outlook
- Word processing
- Paid holidays
- Health insurance
IT Support Analyst
State of Kansas - Kansas Dept of Agriculture —Riley, KS
- $23.08 - $25.00 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
6d
Help Desk Specialist II
Command Cyber Solutions, LLC —Lenexa, KS
- $48,000 - $53,000 a year
- Microsoft Excel
- Computer Science
- Writing skills
- Disability insurance
- Health insurance
8h
Help Desk Analyst I
Object Technology Solution —Topeka, KS
- Urgently hiring
- Computer literacy
- Windows
- Continuous improvement
16h
Client Support Desk Analyst
defi AUTO LLC —Topeka, KS
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
13d
Associate Technical Engineer (KS)
Fusion Health —Topeka, KS
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
ERP Application Support Specialist
Nazdar Company —Lenexa, KS
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply

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Technical Support Analyst II
Johnson County Kansas —Overland Park, KS
High school diploma or equivalent and two (2) years of information technology or other relevant experience and a valid driver's license with acceptable driving…
$28.49 - $42.73 an hour
14d
IT Service Desk Analyst
Buchanan Technologies —Wichita, KS
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. Previous customer service, call center, retail, hospitality, or…
$31,200 a year
Quick Apply
6d

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Technical Support Analyst II

Johnson County Kansas -
Overland Park, KS

Apply Now

Job Details

Full-time
$28.49 - $42.73 an hour
14 days ago

Benefits

Wellness program
Work from home
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Driver's License
IT department experience

Full Job Description

Overview:

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! For more information regarding Johnson County's awesome benefits package, click here: 2026 Johnson County Benefits Guide.

Job Description:

Johnson County Library is a 14-branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We are a fun, forward-thinking organization with a mission to enrich people's lives.

The Johnson County Library seeks engaged, qualified candidates to fill the position of Technical Analyst II as part of the Library’s Information Technology team. This role will be part of the IT Help Desk supporting the library’s staff and public technology. Ideal candidates should be self-motivated with a passion for solving technical problems and a focus on providing excellent customer service! Applicants will possess strong troubleshooting skills, ability to multitask and excel in a team environment. Additional skills include excellent organization, communication, customer service and attention to detail skills with general computer hardware/software installation and troubleshooting knowledge.

This position works directly with the IT Customer Service Supervisor, and IT Analysts on systems that support the delivery of Library services. The first review of applications will begin on August 18, 2026. Duties include:

Provides support and resolution for users with hardware, software and applications problems; resolves user-reported problems using available tools and following procedures and policies.
Directs issues to the appropriate personnel for service, repair, and training; maintains record of daily data communication transactions, problems, and actions taken or installation activities; provides follow-up contact to users reporting technology related problems and issues to ensure customer satisfaction.
Installs, configures, tests and operates desktops, laptops, workstations, service points, processing stations and other equipment; ensures proper installation of cables, operating systems, and/or appropriate software.
Instructs users in the use of hardware and software; identifies and communicates training needs.
Contributes to and creates support and cyber security processes, procedures, and documentation; assists with the development of hardware and software standards; assists in the coordination of routine projects, including designing and setting up the environment to test a proof of concept and writing test scripts.
Supports ordering and inventory of technology supplies and equipment as directed; assists with the removal or disposal of old supplies and equipment.
Supports Library AV systems and materials handling systems.

Job Requirements:

Minimum Job Requirements:

High school diploma or equivalent and two (2) years of information technology or other relevant experience and a valid driver's license with acceptable driving record required.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency/Office.

Preferred Qualifications:

Associate's degree in Information Technology or related field.

Education/Experience Substitutions:

Education may be substituted for experience. Experience may be substituted for education.

Physical, Environmental, and Special Working Conditions:

On-call/stand by work is required. Department and County weather essential job.
On-call availability for one evening per week and one weekend per month based on existing on call schedule.
Lifting and transporting moderately heavy objects.
Eligible for limited occasional work from home based on the team’s schedule and prior approval.

All County employees may be called upon to assist other departments in a declared emergency situation.

Apply Now

Refine Your Search

it service desk analyst jobs in kansas

Technical Support Analyst II

IT Service Desk Analyst

IT Service Desk Analyst (Afterhours)

IT Support Analyst I

Analyst II, Technical Support

URBN IT Support Analyst

IT Helpdesk Analyst II

IT Support Analyst

Help Desk Specialist II

Help Desk Analyst I

Client Support Desk Analyst

Associate Technical Engineer (KS)

ERP Application Support Specialist

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