Top 8 Telecommunications specialist Jobs in Kansas

Sales Customer Success Specialist
Ideatek Telcom LLC —Hutchinson, KS
- Full-time
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Retail Sales Specialist
Spectrum —Overland Park, KS
- $18.00 - $23.85 an hour
- Part-time
- Writing skills
- Basic math
- English
- Opportunities for advancement
COMMUNICATIONS SPECIALIST (911 Dispatcher) - Part Time/On Call
City Of Augusta —Augusta, KS
- $17.07 - $28.46 an hour
- Part-time
- Pass drug screening
- English
- High school diploma or GED
- Flexible schedule
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Residential Sales Specialist (Door-to-door)
Point Broadband —Salina, KS
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply

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Longbine Auto Plaza —Emporia, KS
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Sales Customer Success Specialist

Ideatek Telcom LLC
Hutchinson, KS

Quick Apply

Job Details

Full-time

Benefits

Internet reimbursement
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Email customer support
Phone communication

Full Job Description

Description:

Are you a relationship-builder who thrives on turning customers into long-term champions? Do you love the idea of guiding clients through onboarding, solving problems before they start, and keeping the customer experience running smoothly?

IdeaTek is looking for a Sales Customer Success Specialist to own post-sale relationships with our business customers—ensuring satisfaction, retention, and long-term growth. You’ll be the friendly face (or voice) that steps in once a contract is signed, helping guide implementation, following up after install, and building the strategy behind ongoing client touchpoints. From day-to-day communication to discovering upsell opportunities, you’ll be a key part of our customer journey.

A Day in the Life

You’ll start your day by checking customer success tasks and reviewing upcoming installs or touchpoints. You might send a follow-up email to a recently installed business customer, confirm services are set correctly, or flag a potential upsell to the sales team. Later, you could help schedule a discovery meeting or hop on a call to resolve a lingering post-install issue. You’re the steady, reliable point of contact that keeps customers informed and confident in their partnership with IdeaTek.

What You’ll Do

Key responsibilities include:

Guide new customers from the close of sale through install—ensuring a smooth onboarding experience
Schedule and support customer discoveries, installations, and follow-ups
Confirm service accuracy and satisfaction before the first bill is issued
Create success plans for each client, documenting key needs, timelines, and account details
Own ongoing customer touchpoints: follow up, check-in, and retention outreach
Support account renewals and identify upsell opportunities through relationship-building
Maintain organized records of each customer’s journey and communication
Collaborate across departments to solve issues, improve handoffs, and advocate for customers
Help build scalable systems to ensure all accounts receive proactive care and follow-up

What Will Help You Stand Out

Preferred qualifications:

Experience in telecommunications or internet services
Familiarity with CRMs, ticketing systems, or customer support platforms
Passion for customer experience and a natural drive to go the extra mile
Ability to communicate across departments
Strong retention or upsell instincts and an ability to spot opportunities

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

Relationship-focused with strong emotional intelligence
Calm, confident, and clear communicator
Resourceful and eager to solve problems
Results-oriented with a desire to grow accounts, not just maintain them
Curious, open to feedback, and always looking for ways to improve the process

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A few of the key ways we strive to make employees feel valued include:

Competitive pay + performance-based bonus
Medical, dental, vision, life, and 401k with match
Free coaching/counseling for employees & families
Free internet service (if available in your area) or internet reimbursement
Tuition reimbursement for personal and professional growth
Community engagement opportunities
Culture that values results, effort, and integrity

Our Core Values

We are Trustworthy – We build confidence through transparency, follow-through, and dependability.
We count on Big Thinkers – We don’t just imagine the future—we create it with bold, actionable ideas.
We have a Resilient Spirit – We embrace challenges, bounce back from setbacks, and keep striving for more.
We stand on Belief – We believe everyone deserves access to technology that helps them learn, grow, and thrive.
We foster Connectedness – Our work goes beyond broadband—we build real connections within our team and our communities.
We drive Innovation – We're always looking for ways to improve and redefine what’s possible.

Ready to Apply?

If you're excited to join a team that supports real people, builds meaningful technology, and solves problems that matter—apply today!

Requirements:

What We’re Looking For

To be considered for this role, you'll need the following required qualifications:

3+ years of experience in account management, customer service, sales, or customer success
Strong interpersonal and communication skills—able to stay calm and professional via phone and email
Organized and proactive with strong attention to detail
Tech-comfortable—quick to learn platforms and use systems to track and follow through
Confident working independently and managing multiple priorities at once

Quick Apply

Refine Your Search

telecommunications specialist jobs in kansas

Sales Customer Success Specialist

Retail Sales Specialist

COMMUNICATIONS SPECIALIST (911 Dispatcher) - Part Time/On Call

Residential Sales Specialist (Door-to-door)

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