Top 7 Desktop support analyst Jobs in Kansas City, Mo

Help Desk Analyst
NetStandard Inc —Overland Park, KS
- $15.81 - $22.50 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health savings account
- Health insurance
Quick Apply
IT Portfolio Platform Analyst
Commerce Bank —Kansas City, MO
- $30.55 - $40.85 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Technical Systems Analyst
Integrity IT Solutions —Kansas City, MO
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
URBN IT Support Analyst
URBN —Kansas City, KS
- Full-time
- Mid-level
- Continuous improvement
- 2 years
- Health insurance
- Dental insurance
12d

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Help Desk Analyst
NetStandard Inc —Overland Park, KS
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
$15.81 - $22.50 an hour
Quick Apply
Credit Monitoring Analyst II
Busey Bank —Leawood, KS
Busey respectfully requests no phone calls or emails. The Credit Monitoring Analyst II supports the commercial credit monitoring and portfolio management for…
$69,000 - $96,000 a year
Quick Apply

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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
Quick Apply
IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $29.00 an hour

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desktop support analyst jobs near kansas city, mo

Help Desk Analyst

NetStandard Inc -
Overland Park, KS

Quick Apply

Job Details

Full-time
$15.81 - $22.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Software troubleshooting
Customer service
LAN
Windows
Firewall
Analysis skills
Resolving technical support tickets
Computer networking
DNS
Phone triage
Critical thinking
Active Directory
Help desk
Microsoft 365 proficiency
VPN

Full Job Description

Overview
We are seeking a dedicated and knowledgeable Help Desk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to end-users, troubleshooting issues related to computer systems, software, and hardware, and ensuring efficient operation of IT services. This role requires strong problem-solving skills and the ability to communicate effectively with users at all levels.

Duties

Provide first-level technical support for hardware, software, and network issues.
Troubleshoot and resolve problems related to Windows operating systems and applications.
Assist users with mobile devices, ensuring connectivity and functionality.
Manage user accounts and permissions through Active Directory.
Monitor and maintain local area network (LAN) performance.
Utilize ticketing systems such as AutoTask/Connectwise/HaloPSA to track and manage support requests.
Implement and maintain firewall settings to ensure network security.
Collaborate with other IT team members to resolve complex issues.
Document solutions and update knowledge base articles for future reference.
Provide training and guidance to users on best practices for technology use.

Qualifications

Strong understanding of computer networking concepts, including VPN and LAN configurations.
Experience in providing IT support in a help desk environment.
Proficiency in troubleshooting Windows operating systems and applications.
Familiarity with Active Directory/Azure Active Directory for user account management.
Knowledge of firewall configurations and endpoint security is a plus.
Experience with mobile device management is desirable.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Strong analytical skills with a detail-oriented approach to problem-solving.
Ability to work independently as well as part of a team in a fast-paced environment.
This role operates on 3 shifts (Day, Mid, and Swing) Each employee rotates on a 3-month cycle and includes Weekends

Join our team as a Help Desk Analyst where you can make a significant impact by enhancing user experience through effective IT support!

Job Type: Full-time

Pay: $15.81 - $22.50 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Overland Park, KS 66214: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support analyst jobs in kansas city, mo

Help Desk Analyst

IT Portfolio Platform Analyst

Technical Systems Analyst

URBN IT Support Analyst

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