Top 13 Reservation agent Jobs in Kauai Hi

Guest Service Representative / Night Audit
Sonesta —Lihue, HI
- $32.13 - $35.09 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Paid parental leave
- Health savings account
Concierge Sales Agent - Princeville, Kauai
Travel + Leisure Co. —Princeville, HI
- $70,000 - $100,000 a year
- Email
- Background check
- Writing skills
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Sales & Marketing Coordinator
Holo Holo Charters —Eleele, HI
- $27 - $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Continuing education credits
- Mileage reimbursement
Quick Apply
Reservations and Guest Service Agent w/ $5,000 Sign-on Bonus
Island Helicopters Kauai —Lihue, HI
- $22 - $23 an hour
- Weekends as needed
- Background check
- Sales
- Inventory management
- Free parking
- Health insurance
Quick Apply
Guest Service Agent
Ko'a Kea Operations, LLC —Koloa, HI
- From $27.55 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Dental insurance
3d
Front Desk Agent (Part-Time)
Hilton Grand Vacations —Koloa, HI
- $27.72 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Guest Services Agent
LIH WB Hotel Management LLC —Kapaa, HI
- Sanitation
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent: On-call/Casual
The Cliffs at Princeville —Princeville, HI
- $25 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
2d
Front Desk Agent - Full Time
The Cliffs at Princeville —Princeville, HI
- From $25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
6d

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PARK CARETAKER I - WAIMEA, KAUAI (OHHI)
State of Hawaii —Kauai, HI
Driver's License: Applicants must possess a valid driver's license at the time of appointment. The State of Hawai'i complies with federal and state disability…
General Manager/Assistant Manager - Only evaluating on-island applicants
Kauai Island Brewing Company —Koloa, HI
Kauai Island Brewing Company Koloa- We are looking for energetic, managerial talent to lead our team. Try out a fun, high-paced and exciting "Tapsroom and…
From $25 an hour
Quick Apply

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Group Air Agent - Dedicated
ADTRAV Travel Management —Columbus, OH
Document all information in the CRM and other tools as required. Utilize various applications, including GDS, online booking tools, and various internal…
$25 - $26 an hour
Quick Apply
Enrollment Agent I
IDEMIA —Columbus, OH
Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc.
$17.75 - $24.13 an hour
Quick Apply

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Guest Service Representative / Night Audit

Sonesta -
Lihue, HI

Apply Now

Job Details

Full-time
$32.13 - $35.09 an hour

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Front Desk Agent sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow. Ensure overall guest satisfaction.

The ideal candidate has a passion for hospitality and going beyond for our guests.

Job Description

Principle duties and responsibilities (Essential Functions) include:

Greet guests warmly and professionally to ensure overall guest satisfaction.

Ability to deliver quality customer service, respond, and anticipate customer needs.

Manage the operations of the front desk, ensuring minimal time is required for check in and checkout.

Accept payments, post miscellaneous charges, and ensure prompt delivery of final bills to guests.

Issue, control, and release guest safe-deposit boxes.

Maintain the security of cash, credit card transactions, and guest information.

Maintain knowledge of hotel policies including room rates, discounts, special offerings, and community events.

Assist occasionally with Night Audit, PBX and Concierge duties as needed.

Maintain knowledge of upcoming events, local area, and hotel offerings.

May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes.

Up-sell rooms where possible to maximize revenue.

Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.

Treat requests with professionalism, tact, and a courteous and professional manner.

Display a daily professional, courteous and positive attitude towards guests and fellow employees.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Support team to reach common goals.

Perform other job duties as requested by supervisors as other job duties maybe assigned as needed.

Understanding of Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements.

Ability to perform work without direct supervision and handle multiple projects simultaneously. Ability to deliver high quality customer service and responds to customer needs.

Qualifications and Skills

Valid Driver’s License preferred.

Professional verbal communication skills.

Reading and writing abilities to understand departmental correspondences and complete all required departmental documents.

Excellent interpersonal and customer service skills, including dealing with difficult guests.

Excellent organizational skills and attention to detail.

Previous front facing guest service experience preferred.

Experience with Microsoft Office, related computer software programs, and Opera systems preferred.

Ensure overall guest satisfaction.

Work Environment

Must be able work in a fast-paced environment.

Guest-facing position standing behind desk.

Physical Demands

Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays.

Must be flexible to work various shifts (days, nights, overnights).

Ten to twelve hour shifts sometimes required.

Travel:

No travel required. On property work required.

Education and Experience

High School diploma or equivalent required.

One year of previous hotel or customer service experience preferred.

Additional Job Information/Anticipated

Pay Range

$32.13-$35.09 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Apply Now

Refine Your Search

reservation agent jobs in kauai hi

Guest Service Representative / Night Audit

Concierge Sales Agent - Princeville, Kauai

Sales & Marketing Coordinator

Reservations and Guest Service Agent w/ $5,000 Sign-on Bonus

Guest Service Agent

Front Desk Agent (Part-Time)

Guest Services Agent

Front Desk Agent: On-call/Casual

Front Desk Agent - Full Time

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