About Us: At the core of American Medical Administrators exists a foundation rooted in integrity, work ethic, and competence. These pillars generate the inertia that produces our organization's results. Every action taken, big or small, is based on the premise of "doing the right thing, period. We are currently seeking an Admission Coordinator.
Job Responsibilities and Duties:
AMA is seeking a highly outgoing, organized, and results-driven Admission Coordinator to support nursing home census growth and deliver an exceptional experience for prospective residents, families, and referral partners. This full-time role is ideal for a professional who thrives in relationship-building, understands the admissions process in post-acute or long-term care, and can balance community outreach, financial screening, tours, and conversion follow-up in a fast-paced environment.
Develop, grow, and maintain referral relationships with hospitals, rehabilitation centers, physicians, case managers, discharge planners, assisted living communities, and other community partners
Travel regularly to referral sources and partner locations to strengthen business relationships and generate admissions opportunities
Coordinate and manage the admissions process from initial inquiry through move-in
Conduct resident and family tours with warmth, professionalism, and strong follow-up
Review and run financials for referrals, including payer-source evaluation, insurance verification, and identification of appropriate admission opportunities
Partner with clinical, business office, and leadership teams to assess referral appropriateness and ensure smooth transitions
Maintain consistent communication with families, residents, hospital teams, and internal departments
Track referrals, conversions, denials, pending admits, and other census-related metrics
Support ongoing census improvement strategies and help execute outreach and conversion plans
Document referral activity, admissions status, and follow-up actions accurately and on time
Represent AMA professionally at community events, networking opportunities, and referral meetings
Requirements
Experience in nursing home admissions, skilled nursing admissions, healthcare marketing, case management, intake, or a closely related healthcare role
Proven ability to build and maintain relationships with referral sources
Ability and willingness to drive to hospitals, physician offices, and other referral partner locations
Experience running financials for referrals, including:
Payer review
Insurance screening
Benefit verification
Strong multitasking ability, with the capacity to manage tours, referral follow-up, admissions coordination, and census-building activity simultaneously
Excellent verbal and written communication skills
Friendly, energetic, polished, and highly outgoing personality
Strong organizational skills and attention to detail
Proficiency with email, spreadsheets, admissions logs, and customer relationship tracking systems
Valid driver's license and reliable transportation
Preferred
Experience in a skilled nursing facility, rehabilitation center, long-term care setting, or post-acute care environment
Knowledge of:
Medicare, Medicaid, and managed care
Commercial insurance and private-pay admissions
Bed management, payer mix strategy, and census development
Experience collaborating with interdisciplinary teams, including nursing, therapy, and business office personnel
Familiarity with local healthcare referral networks and community outreach
Core traits for success:
Natural relationship-builder with strong follow-through
Comfortable working independently while staying aligned with leadership goals
Strong sense of urgency and responsiveness
Professional presence with a service-focused mindset
Ability to remain composed, flexible, and solutions-oriented in a fast-moving environment
Compensation: AMA offers a base salary range of $55,000-$65,000 annually, with final compensation based on experience and location. In addition to base pay, this role may be eligible for performance-based bonus opportunities. Bonus structure, eligibility, and payout criteria will be determined based on the needs, goals, and market conditions of each individual facility.
This is an opportunity to play a visible, high-impact role in helping residents and families find the right care while directly influencing the growth of the facility. AMA values professionals who combine hospitality, urgency, accountability, and strong business development instincts.
Benefits:
Additional Benefits:
Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.
Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being.
Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.
These additional benefits are available to you without reducing your take-home pay!
We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies, recruiters, or staffing firms. Company employees and hiring managers are not authorized to enter into agreements or otherwise bind the company with respect to recruiting services. Any resumes submitted without a signed written agreement by the Executive Vice President of Recruitment will be considered unsolicited, and no fees will be owed.
