Edgewater Technical Associates is seeking qualified candidates for an IMD Federal IT Specialist Lead opportunity in Richland, WA for the DOE Hanford Field Office.
Position Overview:
The IMD Federal IT Specialist Lead will provided general support for The Department of Energy (DOE) Hanford Field Office (HFO), Information Management Division (IMD) in the following areas:
- Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities.
- Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff.
- Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting, and asset management for desktop computers, mobile devices, teleconferencing equipment, and peripherals.
- Manage inventory of all technical assets, coordinate with external vendors for procurement and support, and plan/executing equipment refresh cycles to ensure operational readiness.
- Manage IT support projects independently, including planning, execution, oversight, and closeout services.
- Act as a primary liaison with Government and prime contractor personnel, communicating project status, managing expectations, and allocating resources to meet strategic objectives.
- Demonstrate mastery of advanced IT principles, concepts, and practices related to enterprise hardware and software.
- Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents.
- Provide technical leadership and resource allocation, assign tasks based on priority and capabilities, and manage operational needs.
- Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence.
- Engage stakeholders and communicate effectively to manage expectations and project status.
- Develop project plans, deadlines, and priorities in consultation with leadership.
- Independently plan and carry out assignments, provide technical direction, resolve complex technical problems, and coordinate the work of others.
- Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems, and manage IT projects.
- Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues.
- Report to leadership, act as a primary liaison with Government and prime contractor personnel and manage IT projects and resources to meet strategic objectives.
- Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel.
Education and Experience:
- BS/BA or advanced degree in Computer Science, Information Technology, Information Systems, or a closely related technical field, and
- At least 5 years of experience in Information Technology, including
- A minimum of 3 years providing technical support in DOE or other government agency environments.
- Documented work experience on their resume that clearly supports all minimum qualifications and demonstrates the capability to successfully perform the tasks outlined in the SOW.
Experience in Lieu of Education:
- At least 10 years of experience in Information Technology, including
- A minimum of 3 years providing technical support in DOE or other government agency environments.
- Documented work experience on their resume that clearly supports all minimum qualifications and demonstrates the capability to successfully perform the tasks outlined in the SOW.
PREFERRED EXPERIENCE & CAPABILITIES
- Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts).
- Windows based infrastructure experience and background.
- Strong PowerShell scripting background.
- Endpoint and Mobile Device Management (MDM) knowledge of managing, securing, and provisioning enterprise endpoints and mobile devices.
- AD User management and security aspects.
- General server management (Backup, Patching, Security).
- Excellent communication and knowledge transfer skills.
- Ability to independently perform multiple tasks with dynamic priorities.
Other Job-Related Qualifications:
- United States Citizenship
Work Location: Work shall be conducted at the Hanford Field Office and the Hanford Site in Richland, WA.
Compensation:
Salary is commensurate with education and experience and may range between $60.00 and $80.00 per hour.
If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: www.edgewatertech.net/careers
Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!
WORKING WITH EDGEWATER TECHNICAL ASSOCIATES
Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), Department of Defense (DOD), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater’s experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.
Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.
EQUAL OPPORTUNITY EMPLOYER
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.
View all Edgewater opportunities at www.edgewatertech.net/careers
