Top 56 Help desk Jobs in Kenosha, Wi

Onsite IT Support Technician - L1
EXCALTECH —Waukegan, IL
- $35,000 - $45,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Technical Support Rep (On-Site)
Confidential —Grayslake, IL
- From $20 an hour
- Part-time
- Driver's License
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Technical Service Representative
Uline —Pleasant Prairie, WI
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
IT Analyst
Linamar —Pleasant Prairie, WI
- Overtime
- Background check
- Computer Science
- English
- Health savings account
- Health insurance
Quick Apply
8d
IT Applications Analyst - ONSITE - Pleasant Prairie
Medix —Pleasant Prairie, WI
- $85,000 - $100,000 a year
- Contract
- Background check
- Mid-level
- Office
Quick Apply
3d
Information Services Support Technician
Froedtert South, Inc. —Kenosha, WI
- Full-time
- English
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
Systems Technician
Integris —Kenosha, WI
- 8 hour shift
- Hybrid work
- 1 year
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
3d
IT Support Specialist - II
Birchwood Foods —Kenosha, WI
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
5d
Service Support Specialist I
Snap-on Inc —Kenosha, WI
- Temporary
- Windows
- Microsoft Office
- Organizational skills
6d
Technical Support Representative
AMETEK, Inc. —Waukegan, IL
- $40,000 - $50,000 a year
- Mid-level
- Office
- Organizational skills
- Health savings account
- Paid holidays
3d
Help Desk Support/Specialist - Pleasant Prairie, WI
BD —Pleasant Prairie, WI
- Weekends as needed
- Schematics
- Computer literacy
- Mid-level
IT Onsite Support Technician - Roaming
Arvato —Pleasant Prairie, WI
- Online Application
- Mid-level
- Office
- Windows
- Commuter assistance
- Paid holidays
Quick Apply
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Sturtevant, WI
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Deskside Technician - Manufacturing
NPO USA —Sturtevant, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
IT Deskside Tech
NPO USA —Racine, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Aldridge Electric —Libertyville, IL
- $65,000 - $85,000 a year
- Construction site
- Research
- Mid-level
- Disability insurance
- Health insurance
Customer Technical Specialist
Peraton —Franklin, WI
- $39,000 - $62,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
18h
IT Support Specialist
Bear Country Inc —Caledonia, WI
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Technical Product Specialist
Badger Meter —Racine, WI
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Support Engineer
Snap-on Inc —Kenosha, WI
- Full-time
- Computer science
- Computer Science
- SQL

I want to receive the latest job alert for help desk in kenosha, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near kenosha, wi

Onsite IT Support Technician - L1

EXCALTECH -
Waukegan, IL

Quick Apply

Job Details

Permanent | Full-time
$35,000 - $45,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
In-person customer service
Windows
Network infrastructure
Company vehicle operation
Driver's License
Email configuration (technical support)
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Desktop administration
CompTIA A+
Ticketing system technical support

Full Job Description

Onsite IT Support Technician

ExcalTech is a rapidly expanding, award-winning managed IT services provider focused on cybersecurity. With a successful 31-year track record, we deliver best-in-class service to mid-market clients throughout Illinois, Wisconsin, and Florida.

Due to rapid growth, we are seeking an Onsite IT Support Technician to serve as the primary IT presence at a client location. The role provides hands-on end-user support, maintains onsite technology, and coordinates with ExcalTech’s service desk and engineering teams.

Role Summary:

Serve as the primary IT presence at a client site, delivering hands-on end-user support, keeping onsite technology running smoothly, and partnering with ExcalTech’s service desk and engineering teams to resolve and prevent issues.

Work Location & Travel:

This role is based full-time onsite at a client location (40 hours per week). Limited travel to other client sites or ExcalTech offices may be required as needed. A company vehicle is provided for business-related travel.

On-Call Rotation:

This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

· Act as the face of IT onsite, building strong relationships with client stakeholders and end users.

· Resolve issues efficiently at the point of contact while maintaining strong documentation and escalation discipline.

· Identify recurring issues and recommend proactive improvements to enhance stability and user experience.

Responsibilities:

· Provide onsite desktop and end-user support for hardware, software, and peripherals.

· Troubleshoot Windows OS, Microsoft 365, and line-of-business applications.

· Handle user onboarding/offboarding, account setup, and access management.

· Maintain and deploy workstations, laptops, and related equipment.

· Support printers, conference rooms, and basic network connectivity issues.

· Create, update, and resolve service tickets in accordance with company processes and SLAs.

· Escalate complex issues to service desk or engineering teams as needed.

· Assist with onsite implementation of projects, upgrades, and migrations.

· Maintain accurate asset inventory and documentation for client environments.

Required Skills:

· 2–5 years of IT support experience in a professional environment.

· Strong troubleshooting skills across hardware, operating systems, and applications.

· Microsoft 365 administration experience (Exchange, Teams, SharePoint).

· Familiarity with Active Directory and/or Microsoft Entra ID.

· Basic networking knowledge (DHCP, DNS, TCP/IP, Wi‑Fi).

· Experience with ticketing systems and service delivery processes.

· Strong communication and customer service skills.

· Ability to work independently in a client-facing environment.

· Valid driver’s license with acceptable driving record.

Preferred Skills:

· Experience in an onsite or dedicated support role.

· Familiarity with endpoint management and remote monitoring tools.

· Understanding of basic network infrastructure (switches, firewalls, VLANs).

· Certifications such as CompTIA A+, Network+, or Microsoft certifications.

What we offer:

· 20 days PTO and 14 paid holidays

· Medical, dental, and vision (50% employer-paid premium for employee and family)

· Life/AD&D, short-term disability, and long-term disability (100% employer-paid)

· Simple IRA with 3% company match

· Tuition reimbursement

· Career development, coaching, and unlimited training/certifications

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

License/Certification:

Drivers License (Required)

Ability to Commute:

Waukegan, IL 60087 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in kenosha, wi

Onsite IT Support Technician - L1

Technical Support Rep (On-Site)

Technical Service Representative

IT Analyst

IT Applications Analyst - ONSITE - Pleasant Prairie

Information Services Support Technician

Systems Technician

IT Support Specialist - II

Service Support Specialist I

Technical Support Representative

Help Desk Support/Specialist - Pleasant Prairie, WI

IT Onsite Support Technician - Roaming

IT Support Associate II, Operations Technology Solution (OTS)

Deskside Technician - Manufacturing

IT Deskside Tech

IT Support Specialist

Customer Technical Specialist

IT Support Specialist

Technical Product Specialist

Support Engineer

I want to receive the latest job alert for help desk in kenosha, wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected