Top 16 Desk analyst Jobs in Kent, Oh

Service Desk Analyst
AtNetPlus —Stow, OH
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
10d
Help Desk Analyst
Integra Connect Careers —Fairlawn, OH
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Dental Front Office Receptionist
Jennifer Jerome DDS, Inc —Akron, OH
- $15 - $21 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Free parking
- Continuing education credits
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
Quick Apply
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $23.72 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Desktop Support Analyst II
DYOPATH —Akron, OH
- $31.68 an hour
- Monday to Friday
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
6d
IT Support Analyst
ABARTA Coca-Cola Bev LLC —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
COMPENSATION ANALYST
Aultman Health Foundation —Canton, OH
- Full-time
- Writing skills
- Mid-level
- Office
13d
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
Tremco CPG Inc. —Beachwood, OH
- $105,000 - $125,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Paid holidays
- Health insurance
10d
Digital & IT Senior Analyst - Warehousing Systems
Parker Hannifin Corporation —Cleveland, OH
- Computer Science
- Mid-level
- Bachelor's degree

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IT Support Technician
TCC Technology Solutions —Cleveland, OH
Installs and maintains technology including, but not limited to, computers, printers, projectors, audio systems, interactive whiteboards, security cameras,…
$15 - $20 an hour
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IT Technician/Systems Engineer
Compass Computer Group Inc —Twinsburg, OH
*Associate's Degree in Information Technology or a related field, or equivalent professional experience*. In this role, you will provide technical support and…
$50,000 - $70,000 a year
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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
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Help Desk Analyst 2 - Franklin County, OH/onsite
Software Technology Inc —Franklin County, OH
Provides informal mentorship opportunities to peers and/or lower-level staff through conversation, observation, or technical documentation.
Quick Apply

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desk analyst jobs near kent, oh

Service Desk Analyst

AtNetPlus -
Stow, OH

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Job Details

Full-time
$45,000 - $50,000 a year
10 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Pension plan
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Customer communication
IT user and group management
Hardware maintenance
Windows
Driver's License
Computer hardware
Desktop (troubleshooting support)
Computer networking
Productivity software
Desktop administration
Hardware diagnostics

Full Job Description

AtNetPlus is a Managed Service Provider providing our clients IT support, cybersecurity, 24/7 helpdesk support, on-site services, and system development.

We pride ourselves on delivering exceptional IT services while going above and beyond for our clients. Our team of experts continuously refines our solutions to ensure they are effective and current. What truly sets us apart is our commitment to outstanding performance and support for our clients on their journey to success.

AtNetPlus embodies core values of being Collaborative, Respectful, Effective Communicators, Driven, and Supportive. We strive to hire candidates who exemplify these values and expect our staff to embrace them to provide the best customer service possible. We have a culture of promoting from within, and due to our growth, we are currently looking to expand our team.

If you are a tech-savvy individual with a strong customer service background, we want you on our team!

We are currently seeking a full-time Service Desk Analyst in our Stow, Ohio office.

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring the optimal functioning of user systems.

KEY RESPONSIBILITIES INCLUDE:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Troubleshoot issues through diagnostic techniques and pertinent questions.
Walk clients through problem-solving processes in a polite and professional manner.
Follow up with clients to ensure issues have been resolved.
Create and manage support tickets in accordance with team protocols.
Document internal procedures and maintain client records.
Install, modify, and repair computer hardware and software.
Assist in the onboarding of new employees, including hardware setup and software installation.

Requirements

Must have a strong understanding of the following technologies:
- Windows Operating Systems
- Microsoft Office Suite
- PC Hardware Troubleshooting
- Networking Basics
- Active Directory Management

Experience with ticketing systems is a plus.
Must possess a valid driver's license and have access to a reliable automobile with insurance.
Strong communication skills, both verbal and written, along with a solid customer service orientation and problem-solving capabilities.
Ability to work independently and as part of a team.
Most work is performed in an office environment, requiring significant time spent sitting and working at a desk.

Benefits

+ Flexible Work-From-Home Schedules

+ Competative Wages

+ Full Suite of Insurance Coverages (Medical, Vision, Dental, LTD, Life)

+ Company pays approx. 70% of primary medical insurance, and contributes to HSA

+ Short Term Disability (company paid) & Long Term Disability

+ Basic Life Insurance (Company Paid) and Voluntary Life

+ 401k Pension Plan with up to 4% Match and Immediate Vesting

+ 15 Days of PTO to Start & 9 Holidays Per Year

+ Training/Certification Reimbursement

+ Tight-knit Team Environment

+ End of the Year Discretionary Bonus

+ Cell Phone Allowance

+Career Pathing and Growth Opportunities

Quick Apply

Refine Your Search

desk analyst jobs in kent, oh

Service Desk Analyst

Help Desk Analyst

IT Business Analyst- ERP

Dental Front Office Receptionist

IT Support Analyst

Cyber Security Analyst I

Service Desk Analyst II

Desktop Support Analyst II

IT Support Analyst

COMPENSATION ANALYST

Business Analyst (Sr) - S/4 Service and Construction Mgmt Software

Digital & IT Senior Analyst - Warehousing Systems

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