Top 153 Front desk & client experience Jobs in Kentucky

Manager - Stylists/Barber/Colorist - Lexington
Floyd's 99 Barbershop - Lexington, KY —Lexington, KY
- $48,000 - $65,000 a year
- Part-time
- Barbering License
- Cosmetology License
- Microsoft Outlook
- Health insurance
- Dental insurance
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Front Office Receptionist
Roof Guys —Louisville, KY
- Full-time
- Computer literacy
- Office
- Administrative experience
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Front Desk Receptionist
Welch & Company, CPAs, PSC —Nicholasville, KY
- $15 - $22 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
- 401(k)
- Paid time off
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15h
Front Desk / Call Center Receptionist
Associates in Dermatology —Louisville, KY
- English
- High school diploma or GED
- Typing
Front Desk Agent
Licea Logistics LLC —Louisville, KY
- $22.60 - $27.22 an hour
- Part-time
- Google Workspace
- Word processing
- Administrative experience
- Dental insurance
- 401(k)
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5d
Patient Access Associate / Receptionist
White House Clinics —Richmond, KY
- $31,000 - $48,000 a year
- Overtime
- OSHA
- HIPAA
- High school diploma or GED
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Admin Assistant
E Tabb Design Construction & Development —Louisville, KY
- $23 - $28 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Professional development assistance
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Receptionist
Thoroughbred Stud Farm —Versailles, KY
- From $17 an hour
- Full-time
- Customer service
- Microsoft Office
- Organizational skills
- Health insurance
- Dental insurance
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12d
Administrative Clerk
Southern Foodservice Management Inc —Fort Campbell, KY
- $18.87 an hour
- Mid-level
- Office
- 3 years
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Part Time Administrative Assistant
360care —Louisville, KY
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Administrative Specialist
Necco —Corbin, KY
- Mid-level
- Office
- 3 years
- Opportunities for advancement
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Legal Receptionist
Blevins Law —Berea, KY
- Full-time
- Microsoft Word
- Microsoft Outlook
- Typing
Quick Apply
Front Office Receptionist – Behavioral Health
The Morton Center —Louisville, KY
- $17 - $19 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Office Administrator – Launch Program, Travel, & Timekeeping Support
Sustainable Talent —Taylorsville, KY
- Monday to Friday
- Microsoft Outlook
- Inventory management
- Mid-level
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Administrative Assistant
Woofie's of East Louisville —Louisville, KY
- $15 - $17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- 1 year
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Assistant Office Adminstrator
West Kentucky Drug and Alcohol Intervention Services, LLC —Mayfield, KY
- $16 - $17 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
12d
Patient Care Specialist (Medical Receptionist)
Fast Pace Health —Brandenburg, KY
- Full-time
- CPR Certification
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Receptionist/Accounts Receivable Specialist
BlueStar US —Hebron, KY
- Full-time
- Hybrid work
- Office
- Organizational skills
- Communication skills
Quick Apply
Legal Receptionist
Naiser Law Office —Louisville, KY
- $16 - $20 an hour
- Full-time
- Computer literacy
- Organizational skills
- Typing
- Paid holidays
- 401(k)
Quick Apply
5d
Administrative Specialist
One Federal Solution —Lexington, KY
- Full-time
- Word processing
- 11+ years
- English
Quick Apply
4d

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front desk & client experience jobs near kentucky

Manager - Stylists/Barber/Colorist - Lexington

Floyd's 99 Barbershop - Lexington, KY
Lexington, KY

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Job Details

Part-time | Full-time
$48,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

Barbering License
Cosmetology License
Customer communication
Microsoft Outlook
System troubleshooting
Customer service
Store closing procedures
Hair styling
Managing clients in a customer support role
Cosmetology
Store management
Industry trends
Barbering
Front desk
Customer support

Full Job Description

Job Title: Shop Manager

Reports to: VP of Operations or area manager

Classification: Regular, Full-Time

Supervisory Responsibility: Running operations of a Salon/Barbershop

Salary: Base salary

Performance Reviewed: Annually

Benefits: Paid Time Off/ Insurance

Position Summary:

Responsible for setting schedules, measuring our Client Service delivery expectations (Take it to 11); and owning the delivery of our Customer Experience improvement plans. Identifying customer service trends; determining system improvements; implementing change to drive Client service excellence and a culture of delighting Clients.

Objective

Promote an internal and external service culture. Take action to provide and model excellent Client service internally and externally and to promote this idea throughout the organization.

Responsibilities

Understand and advocate for the needs of our internal and external Clients.
Develop and implement service procedures, policies (best practices) and performance standards to meet service goals of the company.
Oversees escalated Client service issues across all platforms, and ensure effective and long-term problem resolution. Responds to Client inquiries and problem solving in a professional and effective fashion.
Acts as a resource for Client facing communications and in resolving Client opportunities to local management teams.
Provides feedback to the company regarding service opportunities or Client concern and communications.
Keep accurate records and document Client service actions and discussions
Analyze statistics and compile accurate reports
Mentor and develop Client Service Support Specialist and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Works continually towards self-development to stay current on customer service, and supervisory procedures & practices. Continue education and keep up on trends.
Plan and administer employee recognition programs
Responsible for training and educational materials regarding company core values and Take it to 11 program.
Plan, manage and execute on employee communications sent through the company email address.
Adhere to and manage the approved budget
Performs other related duties as assigned. Hiring, ordering, inventory, staff relations, and leading by example.

Requirements

Experience in providing customer service support, must have a cosmetology license or Barber License.
Strong Client-facing and communication skills
Excellent knowledge of management methods and techniques
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Advanced troubleshooting and multi-tasking skills
Ability to respond to change in a positive outlook

Competencies

Communication Proficiency.
Customer/Client Focus.
Decision Making.
Discretion.
Flexibility.
Leadership.
Problem Solving/Analysis.
Results Driven.
Teamwork Orientation.
Technical Capacity.

Supervisory Responsibility

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Floyd’s 99 Barbershop is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with Floyd’s 99 Barbershop without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.

* Will be required to work 40 hours per week if needed, sometimes more or less. Opening and closing is a must, you should be flexible to do this position.

Job Types: Part-time, Full-time

Pay: $48,000.00 - $65,000.00 per year

Benefits:

Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

License/Certification:

Barbering License (Required)
Cosmetology License (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

front desk & client experience jobs in kentucky

Manager - Stylists/Barber/Colorist - Lexington

Front Office Receptionist

Front Desk Receptionist

Front Desk / Call Center Receptionist

Front Desk Agent

Patient Access Associate / Receptionist

Admin Assistant

Receptionist

Administrative Clerk

Part Time Administrative Assistant

Administrative Specialist

Legal Receptionist

Front Office Receptionist – Behavioral Health

Office Administrator – Launch Program, Travel, & Timekeeping Support

Administrative Assistant

Assistant Office Adminstrator

Patient Care Specialist (Medical Receptionist)

Receptionist/Accounts Receivable Specialist

Legal Receptionist

Administrative Specialist

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