Top 4759 Support manager Jobs in Kentucky

IT Site Support Manager
Altria —Hopkinsville, KY
- $119,600 - $173,450 a year
- Computer science
- Computer Science
- 8 years
- Profit sharing
- Paid parental leave
Operational Excellence Manager
Philip Morris International U.S. —Owensboro, KY
- $120,000 - $150,000 a year
- Full-time
- Management
- 3 years
- Master's degree
- Health insurance
- Dental insurance
CX Support Manager
Generation Tux —Louisville, KY
- Full-time
- Continuous improvement
- Mentoring
- Senior level
Quick Apply
Operations Supervisor
Bright Machines —Florence, KY
- $80,000 - $100,000 a year
- Full-time
- 5 years
- ERP systems
- In-person
- Relocation assistance
- Paid time off
Quick Apply
1d
Learning & Development Manager
Bluegrass Supply Chain —Bowling Green, KY
- $80,000 - $90,000 a year
- Up to 50% travel
- 3 years
- Travel
Quick Apply
QA Manager
Mitsui Chemical America —Kentucky
- $88,000 - $130,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Senior Project Manager, Provider Engagement Enablement
CVS Health —Kentucky
- $67,900 - $182,549 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Mgr,Strategic Accounts
CVS Health —Kentucky
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
11d
Program Manager, Medicare Stars & Quality Improvement (Remote in Kentucky)
Molina Healthcare —Kentucky
- $69,447.00 - $142,548.59 a year
- Full-time
- Remote
- Writing skills
- Analysis skills
- Organizational skills
- Health insurance
Senior Manager Business Consultant (IC)
CVS Health —Kentucky
- $67,900 - $199,144 a year
- Full-time
- Remote
- 5 years
- Master's degree
- SQL
- Health insurance
- Dental insurance
Manager V- Administrative Leadership, Chief Operations Officer
Kentucky Community and Technical College System —Elizabethtown, KY
- From $107,172 a year
- Online Application
- 5 years
- Master's degree
- University
- AD&D insurance
- Paid holidays
Operations Manager
Amazon.com Services LLC —Louisville, KY
- $81,900 - $122,800 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
14d
Corporate Development Manager
Cardinal Health —Kentucky
- $123,400 - $158,670 a year
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health savings account
(USA) Assistant General Manager (Fashion, Import, Jewelry, Regional, Wm.Com, Returns)
Walmart —Shepherdsville, KY
- $116,000 - $174,000 a year
- High school
- Writing skills
- Mid-level
- Paid jury duty
- Disability insurance
Mgr V - Admin Leadership (Chief Academic Officer)
Kentucky Community and Technical College System —Ashland, KY
- $107,172 a year
- Full-time
- Doctoral degree
- University
- Senior level
- AD&D insurance
- Paid holidays
Service Desk Manager for a Managed Services Provider (MSP)
Mirazon —Louisville, KY
- $95,000 - $125,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Recruiting
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager
Keurig Dr Pepper —Louisville, KY
- $86,000 - $115,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- Health insurance
Senior Manager, High-Velocity Launch Operations
DSV —Frankfort, KY
- $128,200 - $150,000 a year
- Full-time
- Up to 50% travel
- Inventory management
- Travel
- Flexible schedule
Manager - Pricing Standards
CVS Health —Kentucky
- $54,300 - $159,120 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
Sr. Operations Manager
Amazon.com Services LLC —Campbellsville, KY
- $121,500 - $164,400 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance

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IT Site Support Manager

Altria -
Hopkinsville, KY

Apply Now

Job Details

$119,600 - $173,450 a year

Benefits

Profit sharing
Paid parental leave
Paid holidays
Relocation assistance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Loan assistance

Qualifications

Vendor relationship building
BlueYonder (JDA)
Managing technical support teams
Computer science
Systems integration
Project development phase management
Performance improvement leadership
On-site technical support
ITIL Certification
Defect resolution root cause analysis
Bachelor's degree in information technology
Computer Science
Operations management
Team leadership
Improving system uptime or availability
8 years
System maintenance
Change management
Manufacturing facility experience
Team development
Bachelor's degree
Production management software
Computer hardware
System testing
Incident management operations support
Vendor performance improvement
Vendor relationship management
Vendor communication
Leading team collaboration initiatives
ServiceNow

Full Job Description

Job Description

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applying with LinkedIn

Job Title: IT Site Support Manager
Req Id: 3037
Work Model: On-Site
Company: Altria Client Services
State/Province: Kentucky

Job Description:
Are you ready to lead the technology operations that keep manufacturing running around the clock? In this role, you'll drive reliable IT support for vital production systems, lead high-performing teams, strengthen operational resilience, and ensure technology enables safe, efficient, and uninterrupted manufacturing performance. You'll partner across plant operations, engineering, and technology teams to solve complex challenges, improve service delivery, and advance continuous improvement initiatives that directly impact business results.

We are seeking an IT Site Support Manager who will lead IT operations at our Hopkinsville, KY manufacturing facility. This role is accountable for end-to-end site IT support within a 24/7 production environment, ensuring high system availability, rapid issue resolution, and strong alignment between technology capabilities and manufacturing priorities. The position serves as a critical partner to plant leadership while leading all aspects of manufacturing systems, end-user support, infrastructure services, project execution, and team performance. Altria is prepared to provide relocation assistance to facilitate a successful transition to this role.

What you will be doing:
Leading site IT operations: Owning IT services supporting plant operations, including production control systems, scheduling platforms, shop-floor applications, and user-facing technologies.
Ensuring manufacturing system reliability: Maintaining the availability and performance of critical production systems, including Blue Yonder, TrakSYS, and related manufacturing technologies.
Partnering with plant leadership: Aligning IT priorities with production objectives, operational needs, and key performance indicators.
Driving incident response and operational support: Leading blocking issue solving, diagnosing core problems, and delivering solutions for production-impacting issues.
Advancing continuous improvement: Identifying and implementing opportunities to improve service reliability, support processes, user experience, and operational efficiency.
Leading all aspects of infrastructure and end-user technologies: Ensuring reliable support for networks, hardware, audiovisual systems, and end-user devices across the site.
Leading system maintenance and modernization efforts: Coordinating upgrades, patches, deployments, and technology enhancements while minimizing production disruption.
Delivering manufacturing technology projects: Leading implementations, integrations, testing, organizational change, and deployment activities that support business objectives.
Leading and developing support teams: Establishing clear priorities, accountability, coverage models, and service expectations within a 24/7 manufacturing environment.
Handling vendor partnerships: Ensuring service quality, performance standards, and service-level commitments are consistently achieved.

We want you to have:
Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience will also be considered.
8+ years of IT support experience, including leadership responsibility within manufacturing, industrial, or production environments.
Experience supporting Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM) platforms, and shop-floor applications.
Experience working with Blue Yonder, TrakSYS, or similar manufacturing systems in a production environment.
Knowledge of manufacturing operations, production processes, and IT/OT integration concepts.
Shown success leading incident management, root cause analysis, and resolution of complex technical issues.
Proven communication skills with the ability to translate technical concepts into business impact and influence collaborators.
Experience leading teams, vendors, and opposing priorities within a fast-paced operational environment.
Knowledge of IT service management practices and tools, including platforms such as ServiceNow.
Experience with Lean Manufacturing, Kaizen, continuous improvement methodologies, and/or relevant IT certifications such as ITIL, CompTIA, or Microsoft certifications.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

Work where life works for you — with flexible and remote options that fit your world, not the other way around.
Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
Get recognized for your work – annual merit increases and performance bonus
A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
A culture that gives back — paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

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Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Apply Now

Refine Your Search

support manager jobs in kentucky

IT Site Support Manager

Operational Excellence Manager

CX Support Manager

Operations Supervisor

Learning & Development Manager

QA Manager

Senior Project Manager, Provider Engagement Enablement

Mgr,Strategic Accounts

Program Manager, Medicare Stars & Quality Improvement (Remote in Kentucky)

Senior Manager Business Consultant (IC)

Manager V- Administrative Leadership, Chief Operations Officer

Operations Manager

Corporate Development Manager

(USA) Assistant General Manager (Fashion, Import, Jewelry, Regional, Wm.Com, Returns)

Mgr V - Admin Leadership (Chief Academic Officer)

Service Desk Manager for a Managed Services Provider (MSP)

Operations Manager

Senior Manager, High-Velocity Launch Operations

Manager - Pricing Standards

Sr. Operations Manager

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