Top 94 Learning management system Jobs in Keokuk, Ia

Supervisor, Customer Experience
Conduent State Healthcare, LLC —Iowa
- $42,427 - $55,100 a year
- Email
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
20h
Outside Sales Representative – Industrial Woodworking
Express Employment Professionals —Iowa
- $60,000 - $65,000 a year
- 8 hour shift
- Background check
- Up to 50% travel
- Pass drug screening
- Travel reimbursement
- Paid training
Quick Apply
8d
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens —Keokuk, IA
- $16.50 - $20.00 an hour
- Weekends as needed
- Computer literacy
- English
- Fair chance
- Health insurance
- Dental insurance
Optician
American Eyecare —Keokuk, IA
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
Quick Apply
Program Manager
Treatment Alternatives for Stronger Communities —Carthage, IL
- $55,000 - $57,000 a year
- Online Application
- Public speaking
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Keokuk, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Substitute Teacher
Fort Madison Community School District —Fort Madison, IA
- From $145 a day
- Classroom
- Teaching Certification
- Public school
Quick Apply
Adjunct Instructor of Physics
Culver-Stockton College —Canton, MO
- Part-time
- Mid-level
- Master's degree
- University
Plant Process Engineer
Conagra Brands —Fort Madison, IA
- $64,000 - $95,000 a year
- Full-time
- Engineering
- Mid-level
- Ability to climb stairs
- Employee stock purchase plan
- Relocation assistance
Production Future Leader
Carthage System —Carthage, IL
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Bachelor's degree
Science Teacher-7th & 8th Grade (Anticipated 26-27)
TeachIowa —Fort Madison, IA
- Email
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Instrumentation, Controls & Electrical Technician
Koch Fertilizer —Wever, IA
- 10 hour shift
- Pass drug screening
- Mid-level
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
5d
Spanish Teacher Jr/Sr HIgh-Anticipated 2026-2027
TeachIowa —Fort Madison, IA
- Email
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Real Estate Agent - Fort Madison, IA
Midwest Realty Group, Inc. —Fort Madison, IA
- $50,000 - $250,000 a year
- Choose your own hours
- No experience needed
- Office
- Real Estate License
- Health insurance
- Dental insurance
Quick Apply
8d
Teacher Special Education (Strat II-ID or All Strat I & II)
TeachIowa —Fort Madison, IA
- Email
- Background check
- Classroom
- Teaching Certification
- Health insurance
- Dental insurance
Full time Faculty - Associate Degree Nursing
Carl Sandburg College —Carthage, IL
- Full-time
- Classroom
- Spanish
- Nursing
- Health insurance
- Dental insurance
Teacher Special Education (Strat II-ID or All Strat I & II)
Fort Madison Community School District —Fort Madison, IA
- $42,266 - $81,307 a year
- Full-time
- Classroom
- Teaching Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Strat II Teacher-Jr/Sr High-Anticipated 2026-2027
TeachIowa —Fort Madison, IA
- Email
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Senior Engineer, Electrical Controls
The Scotts Miracle-Gro Company —Fort Madison, IA
- $99,700 - $117,300 a year
- Full-time
- Mentoring
- Senior level
- Electrical Engineering
- Health insurance
- Dental insurance
Inpatient Pharmacy Technician | 32 hour per week | Pharmacy
Great River Health —Fort Madison, IA
- From $20.78 an hour
- 8 hour shift
- Word processing
- Writing skills
- Inpatient
- Paid parental leave
- AD&D insurance
9d

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learning management system jobs near keokuk, ia

Supervisor, Customer Experience

Conduent State Healthcare, LLC -
Iowa

Apply Now

Job Details

Full-time
$42,427 - $55,100 a year
20 hours ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Employee discount
Opportunities for advancement
Retirement plan

Qualifications

Microsoft Excel
Managing teams in a customer support role
Team leadership
Coaching
Workplace dispute resolution
Incident Escalation
Frontline customer support management
High school diploma or GED
Supervising experience
Microsoft Teams
Productivity software

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Supervisor, Customer Experience

Customer Experience | Call Center Operations | Team Leadership | SLA Management

As the Supervisor, Customer Experience, you will lead a high-performing remote customer service and call center team, ensuring exceptional service delivery, operational excellence, and customer satisfaction. You will serve as a key liaison between frontline customer support associates and leadership, driving employee performance, quality assurance, workforce effectiveness, and continuous process improvement.

This people leadership role is responsible for managing call center operations, coaching remote teams, resolving escalated customer issues, monitoring key performance indicators (KPIs), and ensuring achievement of Service Level Agreements (SLAs). This position plays a critical role in delivering a positive customer experience, maintaining operational efficiency, and supporting business objectives within a fast-paced contact center environment.

Key Responsibilities

Lead, coach, and develop a team of 30-45 remote customer service associates to meet and exceed performance, quality, productivity, and customer satisfaction goals
Monitor, manage, and drive adherence to daily and monthly Service Level Agreements (SLAs), key performance indicators (KPIs), and operational targets
Serve as the primary escalation point for operational challenges and customer service issues, ensuring timely and effective resolution
Ensure compliance with company policies, procedures, quality standards, and applicable regulatory requirements; administer corrective actions as needed
Partner with leadership, vendors, and client stakeholders to align on business objectives, customer experience strategies, and service expectations
Oversee talent management processes, including recruitment, interviewing, hiring, onboarding, employee development, performance management, and terminations
Analyze call center and customer experience performance data to identify trends, reduce risk, improve service quality, and drive continuous improvement initiatives
Prepare and deliver regular reporting on team performance, operational metrics, customer satisfaction results, and service outcomes to senior leadership
Collaborate with senior management on workforce planning, budgeting, staffing strategies, and operational improvement projects
Leverage workforce management tools, reporting systems, and operational dashboards to proactively identify opportunities and implement solutions
Support additional customer experience, contact center, and operational initiatives as assigned

Required Qualifications

High school diploma
Prior experience as a Call Center Supervisor, Customer Service Supervisor, Contact Center Supervisor, or in a similar people leadership role
Strong communication skills, including interpersonal, verbal, written, coaching, and conflict-resolution abilities
Proven ability to manage customer escalations, resolve operational challenges, and drive team performance in a fast-paced environment
Proficiency with Microsoft Office (Excel, Word, Teams), performance reporting tools, and general business systems
Must reside within one hour driving distance of Des Moines, Iowa

Preferred Qualifications

3+ years of call center, contact center, customer service, or customer experience supervisory experience
Bachelor’s degree
Experience in the healthcare industry, healthcare customer service, healthcare operations, or related service environments

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Hybrid Work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.

Working For You

Perks and rewards designed for you:

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment

Retirement Savings: We will support you as you save for your future.

Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can:

Bring your authentic self to work.
Grow and thrive, both personally and professionally.
Make a difference with our clients, in our communities, and with the millions of

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $42,427 - $55,100.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

learning management system jobs in keokuk, ia

Supervisor, Customer Experience

Outside Sales Representative – Industrial Woodworking

Pharmacy Technician / Pharm Tech Apprenticeship

Optician

Program Manager

Seasonal, Operations Technical Specialist (Part Time)

Substitute Teacher

Adjunct Instructor of Physics

Plant Process Engineer

Production Future Leader

Science Teacher-7th & 8th Grade (Anticipated 26-27)

Instrumentation, Controls & Electrical Technician

Spanish Teacher Jr/Sr HIgh-Anticipated 2026-2027

Real Estate Agent - Fort Madison, IA

Teacher Special Education (Strat II-ID or All Strat I & II)

Full time Faculty - Associate Degree Nursing

Teacher Special Education (Strat II-ID or All Strat I & II)

Strat II Teacher-Jr/Sr High-Anticipated 2026-2027

Senior Engineer, Electrical Controls

Inpatient Pharmacy Technician | 32 hour per week | Pharmacy

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