Top 60 Customer service Jobs in Kill Devil Hills, Nc

Reservations/Customer Service Agent - Employer of choice of select employees
Outer Banks Blue Realty Services —Kitty Hawk, NC
- From $18 an hour
- Full-time
- Bilingual
- Hotel
- In-person
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
Sea Ranch Resort —Kill Devil Hills, NC
- $17 - $18 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Associate
Walgreens —Kill Devil Hills, NC
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Child Support Specialist - Customer Service
YOUNGWILLIAMS INC —Kitty Hawk, NC
- Full-time
- Office
- High school diploma or GED
- Entry level
Pharmacy Customer Service Associate
Walgreens —Kitty Hawk, NC
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
2d
Customer Service Associate
Wawa, Inc. —Kill Devil Hills, NC
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Front Desk Clerk
ON TRADING CORPORATION —Kill Devil Hills, NC
- $18 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- 401(k)
- Paid time off
Quick Apply
7d
Customer Service/Sales
Home Depot —Kitty Hawk, NC
- $18 - $19 an hour
- Entry level
Guest Service Agent
Hilton Garden Inn Outer Banks —Kitty Hawk, NC
- $15 an hour
- Full-time
- Basic math
- English
- Ability to climb stairs
- Paid holidays
- Health insurance
Quick Apply
Front Desk Associate
Beach Retreats —Nags Head, NC
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
Quick Apply
Guest Service Agent
Beach Retreats —Nags Head, NC
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Reliable transportation
Quick Apply
Guest Service Agent
Village Realty Holdings, LLC —Corolla, NC
- $19 an hour
- Full-time
- Office
- Windows
- Typing
Quick Apply
Administrative Guest Service Agent
Outer Banks Resort Rentals —Nags Head, NC
- $18 an hour
- Full-time
- Background check
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk Nights
Hilton Grand Vacations —Kitty Hawk, NC
- Weekends as needed
- English
- High school diploma or GED
- Data entry
- Employee stock purchase plan
- Health insurance
11d
Front Desk Agent Flexible Schedule
Holiday Inn Express Nags Head -Schulte Hospitality Group —Nags Head, NC
- $16.50 - $17.00 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Reservationist
Ocean Atlantic Rentals —Point Harbor, NC
- Weekends as needed
- Background check
- No experience needed
- Computer skills
Assistant Front Office Manager
EOS Hospitality NC Employee LLC —Kitty Hawk, NC
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Service Associate I
Dollar Tree —Kill Devil Hills, NC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Guest Services & Recreation Supervisor
Sanderling Resort —Kitty Hawk, NC
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Service Representative
Circle K —Kill Devil Hills, NC
- Overnight shift
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
10d

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Reservations/Customer Service Agent - Employer of choice of select employees

Outer Banks Blue Realty Services
Kitty Hawk, NC

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Free parking
Health insurance
Paid time off
401(k) matching
Referral program
Food provided
Retirement plan

Qualifications

Bilingual
Teamwork
Multilingual
Phone communication
Night audit
Attention to detail

Full Job Description

Job Summary
Join our dynamic team as a Reservations and Customer Service Agent, where you will be the welcoming voice and face of our award winning hospitality organization. This job isn't for everyone and we screen our applicants aggressively. This role is perfect for energetic, detail-oriented individuals passionate about delivering exceptional guest experiences. You will manage reservations, assist guests with inquiries, and ensure smooth front desk operations, all while embodying our commitment to hospitality excellence. As a key member of our team, you’ll help create memorable stays for our guests and uphold our reputation as an employer of choice for dedicated hospitality professionals.

Duties At Outer Banks Blue, delivering an exceptional vacation experience takes a team—and this role sits at the center of it all.

You’ll manage a high volume of incoming communication, troubleshoot issues in real time, and coordinate across departments to ensure every stay runs smoothly.

This is a fast-paced, problem-solving role for someone who thrives on helping people and keeping things moving.

What You’ll Do

Be the First Point of Contact

Manage all incoming calls, emails, and messages from guests, homeowners, and vendors
Navigate a wide range of needs—from booking inquiries to in-stay concerns to operational questions

Support Guests at Every Stage

Assist guests planning their vacation and guide them through the booking process
Help arriving guests with pre-arrival questions and details
Support in-house guests by addressing concerns and resolving issues in real time

Troubleshoot & Problem Solve

Diagnose guest-reported issues over the phone (appliances, access, amenities, etc.)
Resolve concerns when possible during the first interaction
Create detailed work orders when issues require escalation
Ensure clear and accurate communication is passed to the appropriate department

Coordinate Across Teams

Act as the communication hub between guests and internal departments (maintenance, housekeeping, property services, etc.)
Provide timely updates and ensure follow-through on guest needs

Drive a Positive Experience

Maintain professionalism and empathy in high-pressure situations
Look for opportunities to enhance the guest experience, even when resolving issues

What This Role Requires

Ability to multitask and manage a high volume of calls and requests
Strong problem-solving skills and the ability to think quickly on your feet
Clear and confident communication across different audiences (guests, owners, vendors, team members)
Emotional intelligence and patience when handling guest concerns
Strong attention to detail when documenting issues and creating work orders
Comfort working in a fast-paced, team-oriented environment

What Sets This Role Apart

Central role in daily operations—you are the hub that keeps everything moving
Every day is different, with a mix of guest interaction, problem-solving, and coordination
Opportunity to build skills in operations, customer experience, and communication
Pathways to grow into roles in operations, guest services leadership, or property management
Handle reservation requests via phone, email, and multi-line phone systems with professionalism and enthusiasm.
Provide outstanding guest services by answering inquiries, offering information about hotel amenities, and assisting with special requests.
Manage check-in and check-out processes efficiently while maintaining excellent guest relations.
Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly.
Maintain accurate records of reservations, cancellations, and guest preferences using hotel management software.
Support night audit procedures by reconciling daily transactions and ensuring financial accuracy.
Uphold phone etiquette standards and create a welcoming atmosphere for all visitors and callers.

Qualifications

Previous experience in hospitality management or hotel front desk operations is highly preferred.
Bilingual or multilingual abilities to serve a diverse guest demographic are a plus.
Strong customer service skills with a friendly, proactive attitude.
Knowledge of rental management systems and multi-line phone systems.
Excellent communication skills, including phone etiquette and guest relations expertise.

Pay: From $18.00 per hour

Benefits:

401(k) matching
Food provided
Free parking
Health insurance
Paid time off
Referral program
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in kill devil hills, nc

Reservations/Customer Service Agent - Employer of choice of select employees

Front Desk Agent

Customer Service Associate

Child Support Specialist - Customer Service

Pharmacy Customer Service Associate

Customer Service Associate

Front Desk Clerk

Customer Service/Sales

Guest Service Agent

Front Desk Associate

Guest Service Agent

Guest Service Agent

Administrative Guest Service Agent

Front Desk Clerk Nights

Front Desk Agent Flexible Schedule

Reservationist

Assistant Front Office Manager

Customer Service Associate I

Guest Services & Recreation Supervisor

Customer Service Representative

I want to receive the latest job alert for customer service in kill devil hills, nc

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