Top 9 Computer help desk Jobs in Killeen, Tx

Information Technology Technician
Priority Charter Schools —Morgan's Point Resort, TX
- $15 - $23 an hour
- Email
- Google Workspace
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
5d
IT Support Specialist
CSI Aviation, Inc. —Killeen, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
2d
Computer Help Desk II
Centex Technologies —Killeen, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Specialist
LifeStance Health —Killeen, TX
- $25 - $28 an hour
- Full-time
- Mid-level
- Continuous improvement
- SharePoint
- Paid parental leave
- AD&D insurance
Quick Apply
9d

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IT Support Specialist
CSI Aviation, Inc. —Killeen, TX
Serve as a primary point of contact for incoming help desk tickets, answering and triaging requests from both onsite and remote employees.
Quick Apply
2d
Customer Service Representative (Nights)
MCI Careers —Killeen, TX
In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related…
$14 an hour

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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply
IT Support Specialist
Mid-City Electric —Westerville, OH
1-3 years of experience in help desk or technical support roles. Act as the on-site technician to resolve physical IT issues and keep systems running smoothly.
$25 - $29 an hour
Quick Apply
11d

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Information Technology Technician

Priority Charter Schools -
Morgan's Point Resort, TX

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Job Details

Full-time
$15 - $23 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job-Type: Full timeReports to: Executive Director of OperationsWage/Hour Status: Non-ExemptDuty Days Assigned: 236Job Goal: The Information Technology Technician is responsible for providing day-to-day technical support for Priority Charter Schools' technology infrastructure, devices, and users. This position assists staff and students with technology needs, maintains accurate inventory records, prepares and deploys devices, manages user accounts, and supports the overall operation of the district's technology systems.The IT Technician works under the supervision of the Director of Technology or Executive Director of Operations and serves as a frontline resource for technology-related issues throughout the districtQualifications: Education/Certification: High school diploma or GED required.Associate degree or technical certification in Information Technology preferred.Experience supporting Windows, ChromeOS, Google Workspace, and basic networking.Ability to troubleshoot hardware and software issues.Strong organizational and recordkeeping skills.Excellent customer service and communication skills.Essential Duties and ResponsibilitiesTechnology Inventory and Asset ManagementMaintain an accurate inventory of all district technology assets.Track the location, assignment, and condition of all computers, Chromebooks, tablets, printers, networking equipment, and related technology assets.Conduct periodic inventory audits and report discrepancies.Maintain records of device repairs, replacements, warranties, and lifecycle status.Device Deployment and ManagementConfigure, prepare, and deploy laptops, desktops, and Chromebooks for staff and students.Install operating systems, software, applications, and updates.Prepare devices for new hires and student enrollment.Collect, reimage, and redeploy devices as needed.Ensure devices comply with district security standards.User Account AdministrationCreate, modify, and disable staff and student email accounts.Manage Google Workspace accounts and user settings.Assist with password resets and account recovery.Maintain user permissions and access controls as assigned.Technical SupportProvide first-level technical support to staff and students.Troubleshoot hardware, software, printing, and connectivity issues.Respond to help desk requests in a timely manner.Escalate complex issues when necessary.Network SupportPossess a basic understanding of networking concepts, including: oIP addressingoWireless networkingoNetwork switchesoInternet connectivityoNetwork troubleshootingAssist with the installation and maintenance of network equipment.Report network outages and performance issues.Technology MaintenancePerform routine maintenance on district technology equipment.Maintain printers, projectors, interactive displays, and classroom technology.Coordinate repairs with vendors when necessary.Monitor equipment performance and recommend replacements.Documentation and ReportingMaintain accurate technology records and documentation.Generate inventory and asset reports as requested.Document troubleshooting procedures and solutions.Maintain records of service requests and completed work.Other DutiesAssist with technology projects and district initiatives.Support campus events requiring technology setup.Perform other duties as assigned.Knowledge, Skills, and AbilitiesKnowledge of computer hardware and software systems.Knowledge of Google Workspace administration.Knowledge of Chromebook management.Basic understanding of network infrastructure and troubleshooting.Ability to maintain accurate inventory records.Ability to prioritize tasks and meet deadlines.Ability to work independently with minimal supervision.Ability to lift and move technology equipment weighing up to 50 pounds.Performance ExpectationsSuccess in this position requires maintaining an accurate technology inventory, timely deployment of devices, effective user support, proper management of email and user accounts, and prompt resolution of technology issues. The IT Technician is expected to proactively identify and address technology needs while ensuring district assets are properly tracked and maintained. Benefits: Salary (district salary schedule plus stipends for extra duties)Health Insurance, including major medical, dental, vision, and life.TRS retirement pension benefitsPlease email resume to [email protected]

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computer help desk jobs in killeen, tx

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