Top 94 Csr Jobs in Kinston, Nc

Customer Service Representative
Packaging Corporation of America —Farmville, NC
- $41,400 - $50,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
CSR
CAROLINA HOME MEDICAL INC —Kinston, NC
- Word processing
- Computer literacy
- Writing skills
Customer Service Representative
The Timken Company —Kinston, NC
- Mid-level
- 3 years
- High school diploma or GED
- Opportunities for advancement
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Kinston, NC
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Service Associate
Big Lots —Kinston, NC
- Weekends as needed
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Specialist - Dispatcher
Jackson & Sons —Dudley, NC
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
Quick Apply
2d
Customer Service Representative - State Farm Agent Team Member
Melissa Throm - State Farm Agent —Goldsboro, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Associate I
Family Dollar —Kinston, NC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Circle K —Kinston, NC
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Customer Service Associate
Wawa, Inc. —Goldsboro, NC
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
PT Customer Service Leader
Food Lion —Kinston, NC
- Part-time
- High school diploma or GED
- Accounting
- Communication skills
Customer Service Associate I
Dollar Tree —Kinston, NC
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
FT Customer Service Leader
Food Lion —La Grange, NC
- Full-time
- High school diploma or GED
- Accounting
- Communication skills
Morning Customer Service/Sales Associate
Nothing Bundt Cakes - Greenville —Greenville, NC
- $10 - $13 an hour
- Weekends as needed
- In person
- Sales
- Bakery
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Evening Customer Service/Sales Associate
Nothing Bundt Cakes - Greenville —Greenville, NC
- $10 - $13 an hour
- Weekends as needed
- In person
- Sales
- Bakery
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Matt Collier - State Farm Agent —Goldsboro, NC
- $35,000 - $60,000 a year
- Full-time
- Computer literacy
- Office
- Computer skills
- Paid holidays
- Paid time off
Quick Apply
Customer Service Representative (Inside Sales)-1
Motion Industries (MOT) —Greenville, NC
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Representative Translator
Sentry Insurance —Goldsboro, NC
- $17.01 - $25.58 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Office
- Health insurance
- Dental insurance
9d
Pharmacy Customer Service Associate
Walgreens —Goldsboro, NC
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Kimbrell's Home Furnishings —Greenville, NC
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d

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Customer Service Representative

Packaging Corporation of America -
Farmville, NC

Apply Now

Job Details

Full-time
$41,400 - $50,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:
Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:
Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $41,400-$50,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

csr jobs in kinston, nc

Customer Service Representative

CSR

Customer Service Representative

Customer Service Associate

Customer Service Associate

Customer Service Specialist - Dispatcher

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service Representative

Customer Service Associate

PT Customer Service Leader

Customer Service Associate I

FT Customer Service Leader

Morning Customer Service/Sales Associate

Evening Customer Service/Sales Associate

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (Inside Sales)-1

Customer Service Representative Translator

Pharmacy Customer Service Associate

Customer Service Representative

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