Top 9 Systems support technician Jobs in Klamath Falls, Or

Systems Support Technician
Sage Credit Union —Klamath Falls, OR
- $21 - $33 an hour
- Full-time
- Mid-level
- Office
- Windows
5d
Klamath Falls OR- Help Desk Technician
Stimulus Technologies —Klamath Falls, OR
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Windows
Quick Apply
IT Support Tech
New Earth Life Sciences, Inc. —Klamath Falls, OR
- $15.50 - $17.50 an hour
- Part-time
- Background check
- Mid-level
- Analysis skills
Quick Apply
Network Support Technician
Cal-Ore Telephone Co —Dorris, CA
- $25 - $35 an hour
- Overtime
- Hybrid work
- 5 years
- Office
- Windows
- Health insurance
Quick Apply
6d

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Systems Support Technician
Sage Credit Union —Klamath Falls, OR
Provide first level technical support to credit union staff for hardware, software, and system related issues through multiple channels including phone calls,…
$21 - $33 an hour
5d
Klamath Falls OR- Help Desk Technician
Stimulus Technologies —Klamath Falls, OR
Triage incoming service requests from phone calls, email, and direct support requests. Previous entry-level, or higher, technical support experience.
$20 - $25 an hour
Quick Apply

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IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
17h
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

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Systems Support Technician

Sage Credit Union
Klamath Falls, OR

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Job Details

Full-time
$21 - $33 an hour
5 days ago

Qualifications

Driver's License

Full Job Description

Sage Credit Union is looking for a qualified professional for our open Systems Support Technician position.

Sage Credit Union’s systems are the central nervous system of the organization, supporting Credit Union employees in effectively and efficiently meet the needs of our members. A Systems Support Technician, is first level support for all Credit Union employee computer hardware and software needs; collaboratively solving problems and delivering solutions across multiple software systems and devices along with performing daily routines and maintenance as an integral part of the Systems Support team. a System Support Technician contributes to projects and documentation efforts to effectively deploy dynamic changes in technology.

Who We Are...

We believe in the kind of service that comes only through a local institution, where every single person is a member — not a number. Our staff have roots here, and we care about the people we work with, both as members of our credit union, and as members of our community.

So we listen with purpose. We bring creativity to challenges. We demonstrate integrity. And we deliver a structure of financial products and services to help our members explore the scope of what’s possible.

Essential Job Functions:

Ensure responsive and effective support for staff by identifying and resolving issues related to technology, providing staff with a Crest level service experience.
Provide first level technical support to credit union staff for hardware, software, and system related issues through multiple channels including phone calls, tickets, Instant messaging and email.
Document all technical issues, resolutions, and support activities within the ticketing system
Assist employees with core banking system access, password resets, and user account management
Escalate complex technical issues beyond first level to staff when necessary
Remain current on systems, processes, and procedural updates
Think creatively and propose ways to improve the delivery of System Support Services
Engage in continuous learning to develop the knowledge and skills to progress to a level 2 System Support Technician in a timely manner.

Education and Experience

Associates degree or equivalent training and experience
Proven Customer Service Experience

Knowledge, Skills and Abilities

Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
General knowledge of operating systems-Windows 11, Windows Server 2022 and Linux
Working knowledge PC hardware and components including processors, motherboards, memory and hard drives
Basic understanding of computers, printers, scanners, projectors and other devices or peripherals

Physical Considerations

Sage CU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following is a list of physical considerations that are normally encountered in this job:

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) is necessary.
Ability to lift and/or carry up to 50 pounds
Stooping; kneeling; crouching; and reaching below, at, and over shoulder level required
Sitting – 80%; standing and walking - 20%
Hearing, visual, and verbal ability required.
Prolonged periods of sitting at a desk and working on a computer
Valid driver’s license required

Sage Credit Union is an Equal Opportunity Employer.

The good faith hourly salary range for this position is $21/hr - $33/hr. This range is an estimate, based on potential employee qualifications, including bonafide factors, operational needs, and the finalized job description. The hourly salary may vary above or below the stated amounts, as permitted by applicable law.

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