Top 13 Desk analyst Jobs in Knoxville, Tn

SOC Analyst
Boston Government Services, LLC —Oak Ridge, TN
- $112,814 - $132,722 a year
- Overnight shift
- Hybrid work
- Pass drug screening
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Security Front Door-Service Desk Analyst
Boston Government Services, LLC —Oak Ridge, TN
- $136,849 - $160,999 a year
- Overnight shift
- Hybrid work
- Pass drug screening
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Tier I Service Desk Analyst
Boston Government Services, LLC —Oak Ridge, TN
- $50,000 - $70,000 a year
- Overnight shift
- Hybrid work
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Help Desk Analyst
Altar'd State —Knoxville, TN
- Full-time
- Mid-level
- Office
- POS
Sr Analyst, Enterprise Applications
Pilot Company —Knoxville, TN
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
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REIM FIN ANALYST - SR
Covenant Health —Knoxville, TN
- Full-time
- 6 years
- Management
- Bachelor of Science
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
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Tier 1 - SOC Analyst
VDA Labs —United States
- $20 - $25 an hour
- 8 hour shift
- Remote
- Background check
- Military
- Communication skills
- Paid training
- Paid holidays
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7d
Epic Radiant Analyst
ClinDCast LLC —United States
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- Communication skills
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Production Implementation Analyst
PakEnergy, LLC —United States
- Full-time
- Remote
- Computer Science
- Customer service
- Engineering
- Health savings account
- Paid holidays
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SOC Analyst

Boston Government Services, LLC -
Oak Ridge, TN

Apply Now

Job Details

Full-time
$112,814 - $132,722 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Endpoint Security
Standard Operating Procedures (SOPs) implementation
Incident report management
Incident management software
Incident Escalation
Endpoint Detection and Response (EDR)
High school diploma or GED
Customer support ticket management
Help desk systems
Escalation handling
Standard operating procedures (SOPs)

Full Job Description

Boston Government Services, LLC. (BGS) has created this Evergreen Talent Pool post for gathering qualified candidates for a position relating to Security Operations Center (SOC) Analyst to support our clients in various locations across the US.

BGS is an engineering, technology, and security firm helping to advance missions of national importance for government programs, national laboratories, national security facilities, nuclear operations, and complex projects. We support clients at every stage, from strategic planning and program management to the execution of engineering and technical activities. We work to attract and retain the best talent because the best talent delivers the best results for our clients. Our capabilities are based on our experience in complex, secure, and highly regulated environments. We leverage our experience and capabilities to provide mission-driven solutions tuned to our client's mission needs and strategic direction.

Work that Matters. People that Matter More. At BGS, we believe meaningful work starts with great people. We foster a culture built on respect, collaboration, and accountability—where employees are empowered to contribute ideas, grow professionally, and make an impact. We care about our employees’ well-being through competitive benefits, clear expectations, and an environment that values both excellence and connection.

If you align with BGS’ company values and culture, we would love for you to explore opportunities to join our growing team by checking out the job description below!

Responsibilities:

The SOC Analyst supports security monitoring, event triage, alert investigation, case management, incident intake, and first-line response for the client cybersecurity environment. This role helps maintain situational awareness and supports timely detection, escalation, and documentation of cybersecurity events.

Monitor security tools, dashboards, logs, alerts, and event queues for potential incidents.
Conduct initial triage and classification of alerts, suspicious activity, and reported events.
Create, manage, and update incident cases in approved Government ticketing systems.
Escalate events requiring Tier 2-3 investigation, forensic support, policy guidance, or stakeholder action.
Support collection of relevant logs, screenshots, alerts, indicators, and case notes.
Identify trends in alerts, recurring event types, and operational gaps.
Follow approved SOPs for incident detection, triage, reporting, and escalation.

Requirements:

High School Diploma or equivalent.
Experience in SOC operations, help desk security support, incident triage, monitoring, or cyber operations.
Familiarity with SIEM, EDR, IDS/IPS, firewalls, endpoint alerts, cloud alerts, ticketing tools, and case management processes.
Ability to follow SOPs, maintain accurate records, and escalate time-sensitive security matters.
Strong communication and documentation skills.
Must be a U.S. citizen.
Successful drug screening.
Must be eligible to obtain and maintain a security or clearance badge.

Preferred Qualifications:

Security+, CySA+, Network+, Microsoft/Azure security, Splunk, Elastic, or equivalent SOC tool certification.

Location/Work Arrangement:

Schedule is full-time, Monday – Friday 40-hour week, 4/10’s, or 9/80’s and may require on call or overnight shifts depending on contract needs.
This position may be fully onsite or hybrid/remote depending on the needs of the specific contract.

Benefits:

BGS offers a competitive total compensation package to eligible employees. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability.

Starting compensation for this role typical salary ranges between $112,814 – $132,722 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.

EEO:

BGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Exclusive Agreement Disclaimer:

BGS has standing contracts with federal agencies throughout the United States. We require an affirmative exclusive agreement to represent all candidates to our clients. By submitting this application, you are consenting to allow BGS to represent you as a candidate for the role in which you are applying.

Schedule is full-time, Monday – Friday 40-hour week, 4/10’s, or 9/80’s and may require on call or overnight shifts depending on contract needs.

Apply Now

Refine Your Search

desk analyst jobs in knoxville, tn

SOC Analyst

Security Front Door-Service Desk Analyst

Tier I Service Desk Analyst

Help Desk Analyst

Sr Analyst, Enterprise Applications

REIM FIN ANALYST - SR

Epic Healthy Planet Analyst II

Tier 1 - SOC Analyst

Epic Radiant Analyst

Production Implementation Analyst

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