Top 42 Customer service representative Jobs in Kodiak, Ak

Customer Service Representative
Kodiak Veterinary Clinic —Kodiak, AK
- Full-time
- Surgery
- Computer literacy
- Writing skills
Customer Service Representative
Kodiak Community Health Center —Kodiak, AK
- $17 - $19 an hour
- Writing skills
- English
- High school diploma or GED
- Employee discount
Customer Service Representative
Big Ray's —Kodiak, AK
- $15 - $24 an hour
- Full-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
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8d
Patient Access Specialist
Kodiak Area Native Association —Kodiak, AK
- $18.10 - $21.81 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Paid parental leave
- AD&D insurance
Quick Apply
Customer Service Sales Specialist I - (Kodiak, AK)
GCI —Kodiak, AK
- Overtime
- Microsoft Outlook
- Basic math
- English
Allstate P&C Licensed Senior Customer Service Representative (Remote - Eastern / Central Time Zone)
Partner's Insurance Group Inc —United States
- $47,000 - $67,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Paid time off
- Opportunities for advancement
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3d

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Office Assistant 2
State of Alaska —Kodiak, AK
; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an…
$23.80 an hour
KVOK Radio Stations Traffic & Billing Coordinator/Administrative Assistant
Kodiak Island Broadcasting Co. Inc. KVOK & HOT 101.1 Radio Stations —Kodiak, AK
Answering phones and directing calls. Data entry, filing, and general office administration. Receiving payments and preparing bank deposits.
$20.00 - $31.50 an hour
Quick Apply
13d

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Nursery Yard Customer Service Representative
Acorn Farms, Inc. —Galena, OH
The CSR will also assist in daily operations such as unloading incoming trucks, tagging products, plant maintenance, and other duties. Able to lift up to 75lbs.
From $18 an hour
Quick Apply
3d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Customer Service Representative

Kodiak Veterinary Clinic -
Kodiak, AK

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Writing skills
Word embeddings
High school diploma or GED
Managing clients in a customer support role
Productivity software

Full Job Description

The purpose of this position is to ensure that client service excels at Kodiak Veterinary Clinic (KVC). The CSR is the first and last contact with the hospital and is key to creating lasting positive impressions. The responsibility of a CSR is to perform primarily clerical tasks related to animal care and to provide miscellaneous support to the veterinary practice manager(s) and health care team. These service functions include, but are not limited to, reception (in-clinic clients, telephone, and email), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, appointment scheduling, and mail service. The CSR must have exceptional communication skills (both verbal and written), computer literacy, ability to multitask, friendly attitude, and confidence to deal with stressful situations.

PRIMARY JOB RESPONSIBILITIES

Provide friendly, quality client care to the patients and clients.
Receive incoming calls, emails, and text messages, while making sure to respond promptly.
Schedule appointments, obtaining all necessary data concerning the parent and owner.
Prepare all required forms in advance when possible.
Know when to make "client communications" for client questions/ concerns that should be addressed by a medical professional.
Follow established hospital policies and procedures in referring clients for immediate treatment of their pets when requests are accompanied by complaints of acute symptoms.
Determine nature of injury/illness and attempt to reassure distressed pet owners.
Determine whether immunizations and/or tests are current.
Recommend update of necessary immunizations and/or tests to clients when applicable.
Check clients in - Greet clients in a professional, friendly, hospitable manner.
Review charts of patients being discharged from the clinic for completeness of information, make new appointments or note changes in patient status as necessary.
Echo medical recommendations made by veterinarians when checking out clients.
Collect lab specimens from pet owners, match patient record to the sample and submit samples to veterinary technician or nurse.
Assist in the updating of client files; prepare and address New Client, Surgery Confirmation/ Instruction
Collect client fees, make change, process credit card transactions and assist in making count of cash drawer, run end of day transactions.
Clean up after pets’ accidents in reception area, exterior sidewalks, and parking lot whenever possible • Perform other duties as assigned.

REQUIRED EDUCATION, SKILLS, AND KNOWLEDGE

Education and Experience

High school diploma or equivalent
Customer service experience

Skills

Possession of strong organizational skills.
Excellent verbal and written communication skills.
Possess exceptional interpersonal communication skills.
Requires strong client service skills. Personal contacts are with pet owners affected by a variety of problems, visitors and other healthcare team members. Considerable tact and diplomacy is required.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.

Knowledge

Knowledge of computers and relevant software applications including MS Office (Word).
PREFERRED: Knowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient’s condition, and compiling and submitting data on patients treated.
PREFERRED: Knowledge of the meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports.

NOTE: While veterinary medicine/hospital knowledge is preferred, the right candidate can/will be trained to sufficiently perform the role.

WORK ENVIRONMENT

While performing the duties of this job, the employee may be exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; and possible exposure to contagious diseases.

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customer service representative jobs in kodiak, ak

Customer Service Representative

Customer Service Representative

Customer Service Representative

Patient Access Specialist

Customer Service Sales Specialist I - (Kodiak, AK)

Allstate P&C Licensed Senior Customer Service Representative (Remote - Eastern / Central Time Zone)

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